Touchpad often doesn't work

Paulvh96

New member
Local time
8:16 AM
Messages
4
Hello everyone.

Recently, I did a clean install of Windows 7 Home Premium on my MSI GE600. At first, the touchpad behaved the way it should. But now, it is not even detected. I rebooted the laptop and it worked again. Most of the time it doesn´t work though.

I have installed the Elantech driver of the MSI site, so I´d like to know what you think the problem is and how to fix it.

Thank you so much in advance.
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire M3920
OS
Windows Ultimate x64
CPU
Intel Core i5-2300
Motherboard
Acer Aspire M3920
Memory
8 GB
Graphics Card(s)
AMD Radeon HD6570
Monitor(s) Displays
Acer P196HQV & Samsung SyncMaster 2043NWX
Hard Drives
WDC WD10EARS-22Y5B1 (1000GB)
ST3250318AS (250GB, 8MB)
Case
Acer Aspire M3920
I have recently dealt with this same issue on an Asus laptop. The touchpad does not function correctly, but the issue is sporadic. A USB mouse works fine.

The first thing I needed to determine was if this was a hardware problem or a software problem (OS or Drivers).

So what I did was wait until the touchpad stopped working and then rebooted with a Linux Ubuntu USB stick connected. Booting into Ubuntu I found the touchpad still did not respond. This told me that the problem was hardware. The touchpad has to be replaced.

So that is what I would suggest. You need to know what kind of problem you are dealing with so you know in which direction to focus your efforts.

Ubuntu for USB here:
Download | Ubuntu
(You have the option to "Try It" or "Install". You just need to try it)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
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