tried install Windows 7, I get a BSOD with igdkmd64.sys

mijitarms

New member
Local time
3:57 PM
Messages
2
So recently I attempted the jump from 32-bit to 64-bit in the form of Windows Vista 32 to Windows 7 64. My processor has 64-bit architecture (It's a Q9400), so I assumed if I did a clean install of windows 7 and formatted Windows Vista off of my hard drive completely, that I would not have an issue. When (I think) i'm almost done with the installation, and when windows is "starting up", the BSOD comes up with the error:

"igdkmd64.sys

PAGE_FAULT_IN_NONPAGED_AREA

Technical information:

*** STOP: 0x00000050 (0xFFFFF88103878FE6, 0x0000000000000000, 0xFFFFF880049A51DB, 0xFFFFF880049A50000000000005)"

[Could have misplaced a zero..]

Anyways, if anyone could me know what my problem might be.

Specs:
Intel DG43NB desktop motherboard
4GB DDR2 @ 800mhz
Intel Core 2 Quad Q9400 processor

If any further information is needed let me know but I do not have the exact model names for the hard drives that I am using.

PS: ANY information will probably be helpful please I cannot find anything about this error really. Thank you for your time!
 

My Computer My Computer

At a glance

IndependentIntel Core 2 Quad Q94004gb DDR2ATI Radeon HD 4850 X2
OS
Independent
CPU
Intel Core 2 Quad Q9400
Motherboard
Intel DG43NB Desktop-based
Memory
4gb DDR2
Graphics Card(s)
ATI Radeon HD 4850 X2
So recently I attempted the jump from 32-bit to 64-bit in the form of Windows Vista 32 to Windows 7 64. My processor has 64-bit architecture (It's a Q9400), so I assumed if I did a clean install of windows 7 and formatted Windows Vista off of my hard drive completely, that I would not have an issue. When (I think) i'm almost done with the installation, and when windows is "starting up", the BSOD comes up with the error:

"igdkmd64.sys

PAGE_FAULT_IN_NONPAGED_AREA

Technical information:

*** STOP: 0x00000050 (0xFFFFF88103878FE6, 0x0000000000000000, 0xFFFFF880049A51DB, 0xFFFFF880049A50000000000005)"

[Could have misplaced a zero..]

Anyways, if anyone could me know what my problem might be.

Specs:
Intel DG43NB desktop motherboard
4GB DDR2 @ 800mhz
Intel Core 2 Quad Q9400 processor

If any further information is needed let me know but I do not have the exact model names for the hard drives that I am using.

PS: ANY information will probably be helpful please I cannot find anything about this error really. Thank you for your time!

do you by chance have the original dmp file. Located in c:\windows\minidump.
zip them and upload to us using the attachment icon (see pic)

Ken J++
 
Last edited:

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Have you updated your motherboard's BIOS to the latest version (released on November 13, 2009)? Have you disconnected all non-essential devices (everything except for the primary hard drive and onboard video) prior to installing 7?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Core i7-2670QM8GB DDR3 PC3-10600Intel HD Graphics 3000 + GeForce GT 540M
Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
Problem fixed

I had to remove my video card and after that my download went smooth and rapidly! Got it installed in under half an hour rather than over 7 hours! Thanks all for the help! The reason I removed the video card was because the igdkmd64.sys I was talking about is related to my onboard video graphics accelerator and so I decided to remove all my non-essential hardware and then it worked!:)
 

My Computer My Computer

At a glance

IndependentIntel Core 2 Quad Q94004gb DDR2ATI Radeon HD 4850 X2
OS
Independent
CPU
Intel Core 2 Quad Q9400
Motherboard
Intel DG43NB Desktop-based
Memory
4gb DDR2
Graphics Card(s)
ATI Radeon HD 4850 X2

My Computer My Computer

At a glance

Windows 7 Ulti. x64AMD Phenom 8450 triple-core 2.10 ghz4GBATI Radion HD 3200
Computer Manufacturer/Model Number
Gateway GT5692
OS
Windows 7 Ulti. x64
CPU
AMD Phenom 8450 triple-core 2.10 ghz
Memory
4GB
Graphics Card(s)
ATI Radion HD 3200
Monitor(s) Displays
Gateway FPD1775W
Screen Resolution
1280x720
Hard Drives
465.6613 Gibibytes
Back
Top