trojan fake alert 5?

[panais]

what is trojan fake alert 5?
My Bitdefender internet security 2010 is CRAZY and start delete everything.
always shows the mesage trojan fake alert 5.
Help please!

 

[thathagat]

download and scan with...
1.mbam Malwarebytes' Anti-Malware : Malwarebytes
2.sas SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

and this is a specific tool from mcafee
McAfee Labs Stinger

McAfee Threat Center

A new Stinger has been developed to specifically target "FakeAlert" threats being seen in the wild. This version of Stinger Detects and removes the following "FakeAlert" Variants

hope this helps

 

[panais]

HEEELP!!! i tried everything but no solution.

 

[malexous]

Did you try what thathagat suggested?

You might find it more helpful posting on the official BitDefender forum.

BitDefender Forum

 

[thathagat]

HEEELP!!! i tried everything but no solution.

well its a major bad update of BD DEFINITIONS that's causing this...The problem is only affecting users of the x64 versions

READ HERE....Bad Update Or....? - Please Check Http://forum.bitdefender.com/index.php?showtopic=18789 For Updates - BitDefender Forum

two quotes from the thread:

I'm getting this too. Before I could shut off BitDefender it quarantined most of my system, including BitDefender itself!

What do I do? Most programs do not work. The computer barely booted (did some kind of repair first).

How do I unquarantine the files without BitDefender?

HELP!

Bitdefender is going crazy today!!!... it blocks all the EXE files including cmd.exe....the trojan name called fake5
Hurry up...we need fixes soon
I've turned the realtime protection!!

even bullguard which uses BD definitions is experiencing the same....so take care
BullGuard Antivirus, Antispyware, Firewall, Spamfilter, Backup and Support - all the security you need in one package!

 

[alwinwinjoe]

Looks like Bitdefender also got what Avast! went through.

 

[Tews]

If you are still having problems, I would do a clean reinstall of your OS...

 

[panais]

I full format,clean install,setup everything from the begining and full backup.
As i said i have done clean install etc and backup.
Now i will test some AV/internet security and choose.
For now i use comodo internet security.FREE
I will test also...
Avast.FREE
Avast Internet Security.PAID
Norton internet Secirity.PAID
Karpesky internet Secirity.PAID
Any opinion which is best?
-------------------------------------
Comodo NO good,block my <<safe>> translate dictionary without reason and active stupid.

 

[Jacee]

If you're going to pay for a security suite, then go with either Kaspersky or Avira Premium Security Suite.

Internet Security Software 2010 for Home Computer Security - Kaspersky Lab United States

Personal firewall and anti spam in anti virus Security Suite - Avira AntiVir

 

[panais]

If you're going to pay for a security suite, then go with either Kaspersky or Avira Premium Security Suite.

Internet Security Software 2010 for Home Computer Security - Kaspersky Lab United States

Personal firewall and anti spam in anti virus Security Suite - Avira AntiVir

Witch one is better?

 

[malexous]

I'd recommend Norton.

 

[sygnus21]

If you're going to pay for a security suite, then go with either Kaspersky or Avira Premium Security Suite.

Internet Security Software 2010 for Home Computer Security - Kaspersky Lab United States

I'll go with jacee on Kaspersky. Never used Avira.

 

[Jacee]

I use Avira Premium Security Suite on two of my computers. I've never used Kaspersky.

 

[Corrine]

panais,

If you haven't see it yet, BitDefender published a KB article to aid their customers in recovering from this f/p. See False Positive on X64 systems with BitDefender 2010.

 

[panais]

panais,

If you haven't see it yet, BitDefender published a KB article to aid their customers in recovering from this f/p. See False Positive on X64 systems with BitDefender 2010.

The damage for me is done,nothing can fix it.
The question now is....
INSTALL AGAIN MY PAID BITDEFENDER OR CONTINUE WITH OTHER AVIS?

 

[Corrine]

I am sorry to hear that you were one of those affected by the f/p, panais. I advise you to follow the instructions in the KB article, including the patch. Antivirus Support & Malware Database | BitDefender Consumer Support

Sadly, BitDefender is not the only a/v that has had problems of this nature, although as consumers we would expect more careful testing. Repair your computer first and then decide, if trust in Bit Defender hasn't been completely lost. You can install an interim free A/V and then consider other products. Most paid A/V software programs have a trial period, which would provide you with an opportunity to determine which program best suits your needs. Just remember, if your version of Bit Defender included a software firewall that you need to activate the Windows 7 software firewall in the Action Center until you make a final decision.

(Rest assured, members here will tell you what their favorite software programs is. )

 

[panais]

I am sorry to hear that you were one of those affected by the f/p, panais. I advise you to follow the instructions in the KB article, including the patch. Antivirus Support & Malware Database | BitDefender Consumer Support

Sadly, BitDefender is not the only a/v that has had problems of this nature, although as consumers we would expect more careful testing. Repair your computer first and then decide, if trust in Bit Defender hasn't been completely lost. You can install an interim free A/V and then consider other products. Most paid A/V software programs have a trial period, which would provide you with an opportunity to determine which program best suits your needs. Just remember, if your version of Bit Defender included a software firewall that you need to activate the Windows 7 software firewall in the Action Center until you make a final decision.

(Rest assured, members here will tell you what their favorite software programs is. )

I full format,clean install,setup everything from the begining and full backup.
As i said i have done clean install etc and backup.
Now i will test some AV/internet security and choose.
For now i use comodo internet security.FREE
I will test also...
Avast.FREE
Avast Internet Security.PAID
Norton internet Secirity.PAID
Karpesky internet Secirity.PAID
Any opinion which is best?
-------------------------------------
Comodo NO good,block my <<safe>> translate dictionary without reason and active stupid.
Tonight i will test avast internet security.
-------------------------
I dont know what to do,i like bitdefender,but....
What is ur opinion?give to bitdefender another one chance?

 

[malexous]

Especially, considering you have a BitDefender licence I suggest you give it another chance. All av programs have their problems from time to time (although, usually not as severe as this).

It's up to you. BitDefender is a strong contender but after this you may not want to trust it again.

 

[Pixelpro]

Restore to precious state: system restore... Wipes the virus =) and restores your data

 

[panais]

Restore to precious state: system restore... Wipes the virus =) and restores your data

I full format,clean install,setup everything from the begining and full backup.
As i said i have done clean install etc and backup.