Trouble installing HP Photosmart 6510

[gwaddict]

I am trying to install a new HP printer and I get the following error message.

Windows cannot find C:\Users\Sandy\AppData\Local\Temp\7zS3FF3\HP-DQEXS.exe

I can find one called Sandy-PC\Users

Any suggestions?

Can I just create a file C:\Users\Sandy\Local\Temps ?

 

[stenzin]

Save the driver to your PC first then run it rather than doing just open.

Full featured Software along with driver:
http://h10025.www1.hp.com/ewfrf/wc/...&dlc=en&lc=en&os=4063&product=5058336&sw_lang=

Driver only:
http://h10025.www1.hp.com/ewfrf/wc/...&dlc=en&lc=en&os=4063&product=5058336&sw_lang=

 

[gwaddict]

I'll give it a try when I get home tonight, thanks

 

[gwaddict]

I still got the same message with the driver only

Windows cannot find C:\Users\Sandy\AppData\Local\Temp\7zS3FF3\HP-DQEXS.exe

I get no options to locate it myself.

 

[stenzin]

I still got the same message with the driver only

Windows cannot find C:\Users\Sandy\AppData\Local\Temp\7zS3FF3\HP-DQEXS.exe

I get no options to locate it myself.

hm thats weird. Did you recently change rename your folder or something?

Under C:\Users\ what users are listed?

 

[gwaddict]

No that folder has been the same right along and I can find it with no problem.

Default
Public
Sandy
UpdatusUser

 

[stenzin]

Try these:

• Run the .exe as Administrator

• Disable UAC and try running again

Since you said you can find the file under %TEMP%, why dont you just run the .exe from there

 

[Britton30]

Where are you saving the driver file?

 

[gwaddict]

I saved it to my desktop.

 

[Britton30]

When you double click icon the desktop it is searching for a temp file?
Try right clicking the driver icon, Properties, Compatibility tab. Tick (check mark) the Run in mode and try it for Vista SP2.