Solved Trying to update BIOS but need an MS/DOS environment

grn62

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I have a problem with my graphics card (new) where it doesn't give a video signal through the DVI connection until Windows loads the driver. At this point it works fine. Also, if I connect through the card's HDMI O/P to my TV, I do get video. I've tried the card on another system and it works fine through the DVI O/P.

Since I've tried everything i can think of including updating the VBIOS of the card, all I'm left with is to update the motherboard BIOS. Since the latest BIOS has a file size of 2MB and the inbuilt flash tool only supports 1MB BIOS files, I need to use the MS/DOS tool that comes with the new BIOS file. This has to be run in MS/DOS so I'm wondering if I can run it if I boot into the Command Prompt safe mode, and if so will I see my hard disks and/or a USB stick?

Thanks,

George
 

My Computer My Computer

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Windows 7 Professional 64-bitI7 950 @ 3.06GHzCrucial 3*4GB DDR3MSI GTX 670 PE OC
OS
Windows 7 Professional 64-bit
CPU
I7 950 @ 3.06GHz
Motherboard
GA-X58A-UD3R (Rev 2.0) BIOS Version FB
Memory
Crucial 3*4GB DDR3
Graphics Card(s)
MSI GTX 670 PE OC
Sound Card
None
Monitor(s) Displays
24" Widescreen
Hard Drives
Kingston 64GB SATA SSD (System disk)
WD 1TB SATA
Seagate 500GB SATA
PSU
Coolermaster 850W Silent Pro Hybrid 80+ Gold
Case
Coolermaster HAF X
I have a problem with my graphics card (new) where it doesn't give a video signal through the DVI connection until Windows loads the driver. At this point it works fine. Also, if I connect through the card's HDMI O/P to my TV, I do get video. I've tried the card on another system and it works fine through the DVI O/P.

Since I've tried everything i can think of including updating the VBIOS of the card, all I'm left with is to update the motherboard BIOS. Since the latest BIOS has a file size of 2MB and the inbuilt flash tool only supports 1MB BIOS files, I need to use the MS/DOS tool that comes with the new BIOS file. This has to be run in MS/DOS so I'm wondering if I can run it if I boot into the Command Prompt safe mode, and if so will I see my hard disks and/or a USB stick?

Thanks,

George

The usual recommendation is that you should not update your bios unless it is absolutely necessary.
Also If you need further help, in-case you do need to update your bios, or otherwise, it would be beneficial if you fill out your system specs!

To help us help you please do this:
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html
You could also use this:
Speccy - System Information - Free Download
 

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Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
Just be aware that you can do everything right and still fail the bios flash. If this happens the computer will be rendered unusable, and likely will not be able to be repaired by anyone but the manufacturer.

That said if you absolutely must update do to a specific problem you have that is solved by the bios patch.
I suggest seeing here
Flashing BIOs - Bootable DOS CD? - Microsoft Community
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
First thanks for the replies and I take onboard the warnings about BIOS flashing although I am well aware of the potential dangers. I have been building my systems since 386 days going back to Win3 and have only once flashed the BIOS. In fact, the reason for posting my question is specifically because I am concerned about the flash failing but it appears to be the last resort to try to resolve my problem and even if successful there is no guarantee that this will solve the problem.

I have been asking for help from the MSI, Gigabyte and NVidia forums having exhausted everything I could think of trying - the MSI forum was where it was suggested I flash the VBIOS. Gigabyte technical support has told me to flash the BIOS and that is where my question comes from and my reluctance to flash it. There are 3 ways to flash my BIOS: an inbuilt tool (QFlash) built into the BIOS, a Gigabyte utility (@BIOS) that can be run from Windows and an executable that comes with the new BIOS file that has to be run in MS-DOS.

I cannot use QFlash as the latest BIOS is a 2MB file and my current BIOS QFlash will support 1MB BIOS files only - the BIOS update will replace Qflash with 2MB file support. Second, I have read many reports of @BIOS failing leaving users with dead motherboards and add to that @BIOS reports my motherboard as a Rev 1.0 board so it doesn't fill me with confidence. This only leaves the executable option and hence why I was wondering if the Command prompt option in the Windows boot menu gives me an MS-DOS environment.

Given that my system does work albeit, as it stands, I can't get into BIOS to change settings or be able to get into safe mode when required, it is still usable. If I can't find a way to flash my BIOS with a reasonable degree of confidence, my fallback solution will be to buy a cheap graphics card and install it beside the 670. The cheap card will let me get into BIOS or Windows boot menu when I needed although would be a pain having to switch the connection but I'd live with that rather than risk ending up with a dead motherboard. Given that getting a socket 1366 motherboard now is quite difficult, it could be an expensive experiment (new motherboard, new processor and possibly new CPU cooler fan).

Thanks for your help,

George
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitI7 950 @ 3.06GHzCrucial 3*4GB DDR3MSI GTX 670 PE OC
OS
Windows 7 Professional 64-bit
CPU
I7 950 @ 3.06GHz
Motherboard
GA-X58A-UD3R (Rev 2.0) BIOS Version FB
Memory
Crucial 3*4GB DDR3
Graphics Card(s)
MSI GTX 670 PE OC
Sound Card
None
Monitor(s) Displays
24" Widescreen
Hard Drives
Kingston 64GB SATA SSD (System disk)
WD 1TB SATA
Seagate 500GB SATA
PSU
Coolermaster 850W Silent Pro Hybrid 80+ Gold
Case
Coolermaster HAF X
Best tip I can give you
(and where many screw up Bios updates and feck their motherboards etc)
Make sure the usb stick is always DOS/FAT32 formatted (if required)

Then download the 'zipped' bios onto hard drive/usb drive and
ONLY "UNZIP" THE FILE ON THE FAT32 USB stick
(cos unzipping it on an ntfs formatted drive trashes the bios data)
= Bios update success.

I've been building/updating pc's as long as you and never trashed a M-board/graphics/dvd drive etc yet! :p
 

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WIN7 Ultimate 64bitAMD FX8150/Trinity A10-5700G-Skill 2400 x2 @ 1866 (both pc's)Sapphire (factory OC version) AMD 7770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
D.I.Y.
OS
WIN7 Ultimate 64bit
CPU
AMD FX8150/Trinity A10-5700
Motherboard
Asus Sabertooth v.1 /Asus F2A85-M Pro
Memory
G-Skill 2400 x2 @ 1866 (both pc's)
Graphics Card(s)
Sapphire (factory OC version) AMD 7770
Sound Card
onboard
Monitor(s) Displays
T260 Samsung
Screen Resolution
1920x1080
Hard Drives
Western Digital Sata 2TB/1TB Caviar Blacks
Buffalo 1TB usb (excellent drive)
PSU
Be-Quiet 700W E-9/Be-Quiet 550W E-9(E-9 = built by FSP)
Case
Antec P183/Antec P180mini
Cooling
x2 Xigmatek SXHH7-U01 + C-Master R4-EXBB-20PK-R0 120mm Fans
Keyboard
Cherry
Mouse
MS Explorer 3.0
Other Info
LG Blu ray combo
Pioneer 207D/208 Blu ray burners
I've been building/updating pc's as long as you and never trashed a M-board/graphics/dvd drive etc yet! :p

Good to know, I haven't either but I do try to avoid it :D

Also, thanks for the unzip tip - I had unzipped it to NTFS but thankfully hadn't tried to flash it yet although strange that the @BIOS tool has an option to flash from a file and that runs in Windows but says nothing at all that it has to be on a FAT32 file system. Maybe one of the reasons that it leaves dead motherboards in its wake.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitI7 950 @ 3.06GHzCrucial 3*4GB DDR3MSI GTX 670 PE OC
OS
Windows 7 Professional 64-bit
CPU
I7 950 @ 3.06GHz
Motherboard
GA-X58A-UD3R (Rev 2.0) BIOS Version FB
Memory
Crucial 3*4GB DDR3
Graphics Card(s)
MSI GTX 670 PE OC
Sound Card
None
Monitor(s) Displays
24" Widescreen
Hard Drives
Kingston 64GB SATA SSD (System disk)
WD 1TB SATA
Seagate 500GB SATA
PSU
Coolermaster 850W Silent Pro Hybrid 80+ Gold
Case
Coolermaster HAF X
To be honest I've had a number of boards fail bios updates ...well the updates were successful but killed the boards anyhow. Only one of them actually belonged to me, all asus and all failed after the process had completed successfully they never booted again.
This combined with the worst customer support I have ever endured is what made me switch to asrock boards instead.

I have not had a bios flashing problem on any other make of board even gigabyte which I hate seems to be able to handle them for the most part.
I always feel the need to warn people though. It can and does happen.
I've dealt with more computers than I can count in my time though and the actual overall percentage of failures is next to nothing... if you remove ASUS boards from the equation.
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
Thanks for the info. I've had one ASUS board but was not impressed although never had to flash BIOS. Encouraging to hear your experience with Gigabyte boards though, it gives me some more confidence it was just the @BIOS tool wrongly identifying my motherboard and the reports I'd read of it failing, including a recommendation from one of the Gigabyte forum moderators to avoid using @BIOS if at all possible.

George
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitI7 950 @ 3.06GHzCrucial 3*4GB DDR3MSI GTX 670 PE OC
OS
Windows 7 Professional 64-bit
CPU
I7 950 @ 3.06GHz
Motherboard
GA-X58A-UD3R (Rev 2.0) BIOS Version FB
Memory
Crucial 3*4GB DDR3
Graphics Card(s)
MSI GTX 670 PE OC
Sound Card
None
Monitor(s) Displays
24" Widescreen
Hard Drives
Kingston 64GB SATA SSD (System disk)
WD 1TB SATA
Seagate 500GB SATA
PSU
Coolermaster 850W Silent Pro Hybrid 80+ Gold
Case
Coolermaster HAF X
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