Two BSOD after closing a game !!!

[Takuya55]

Hello , my name is Takuya . First of all i want to say sorry if i will make some mistakes , because this is my first post here . Anyway , i usually started to got alot of BSOD after closing games like PES 2012 or S4 League and this is becoming annoying . I used WhoCrashed v3.06 (HOME EDITION ) to analyze my BSOD and this is what i got after my last BSOD error when i closed a game :


Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Fri 24.08.2012 21:06:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\082512-32354-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x71F00)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000304A01E, 0xFFFFF88009D2DE20, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System


On Fri 24.08.2012 21:06:26 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: cdd.dll (cdd+0xDCE0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000304A01E, 0xFFFFF88009D2DE20, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\cdd.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Canonical Display Driver

I can't understand what those two BSOD means , but i think they are the problem . I will attach the dump file i got and the files that i got from the SF Diagnostic Tool and i hope i will get some help as fast as possible . Thanks for reading !

 

[FredeGail]

Hello Takuya55 and welcome to Sevenforums.

* Did your issues happen right after installing the games you've listed?
* What are your temperatures just before a crash?


BSOD Analyse

Combining your crash dumps and the general view of BSODs culprits, I'd suggest you to have a look at your memory, the sticks. Through decades people have been using the bootable tool called Memtest86+ and it's basically very unique in these manners.
:info: Be sure to check your warranty rules and regulations before opening your case.

* Memtest86+ is USB-ready, and can be booted directly from it. Download the flashdrive wizard.
* To ensure that either your sticks OR your motherboard slots are broken, it's necessary to do the below procedure-
* Pull out all sticks except ONE, scan it.
* If no errors, pull the scanned stick into another slot.
* Proceed like this until you've scanned all sticks individually, and all the slots.​

​

Best Regards,
Frederik.

 

[Takuya55]

Hello and thanks for the first help ! I'm glad someone cares on this forum . Well , in my opinion , i think it's a temperature problem . Usually , when i'm not playing games and doing other things , my pc temperature is 45-55 degrees . But when i'm playing a game it can get to 60 degress . After i get the BSOD and the PC restarts , the computer temperature increases very bad , to 60-70 or in the bad case it can get to 80-90 degrees . This temperature problem happens only if i get a BSOD error after closing a game .

 

[FredeGail]

Don't worry, we all care on this forum. Some threads may go unanswered for 3-5 days, but we're trying to do our best in order to debug those as well.

Are you talking about the Graphics Card or your CPU in this case?

Best Regards,
Frederik.

 

[Takuya55]

The Graphics Card is okay and doesn't have any problems , the CPU temperature goes "crazy" after a BSOD crash.

 

[FredeGail]

When is the last time you applied thermal paste? Are the pins all the way in the socket? We're talking about 1mm and your system crashes, really I've tried such nonsense.

Best Regards,
Frederik.

 

[Takuya55]

The computer is cleaned inside and the thermal paste is replaced just 2 weeks ago , and all the pins ( 940 ) are okay .

 

[FredeGail]

Let's do a Clean Install of your Graphics Driver.

Different culprits pointed towards your NVIDIA Graphics Driver. Driver Sweeper will ensure that you'd have a clean install at the end of the procedure, and by that no leftover files that'd bork the system.

* Make your way to Nvidia Drivers - Download NVIDIA Drivers and download the latest driver for your card, save it to your desktop for instance.
* Uninstall the Graphic driver you currently have and all its extensions (do not reboot yet)
* Download Driver Sweeper
* Get to safe mode (without network) and search for Driver Sweeper in your rb:
* Select all the Nvidia components and analyse them
* Clean them, head into Windows without internet and install the driver you downloaded previously

Best Regards,
Frederik.