I had an issue a few months ago that seemingly pointed to my HDD, but after running all diagnostics available, my HDD came back clean, so I thought nothing of it, and I got no additional blue screens. However, I recently formatted that HDD and installed Windows 7 fresh (did a full format, not a refresh). No issues until last night, apparently, when the computer had two blue screens, one with stop 19 and another with stop F4. WinDbg isn't insanely helpful.
WinDbg analyze dump for the stop F4 error (occurred first, chronologically):
WinDbg analyze dump for the stop 19:
Attached are the DM Logs results (.zip)
WinDbg analyze dump for the stop F4 error (occurred first, chronologically):
Code:
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8008bdd5b0, Terminating object
Arg3: fffffa8008bdd890, Process image file name
Arg4: fffff80002fdbe70, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa8008bdd5b0
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0xF4_C0000005
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`047fa9c8 fffff800`0306dcb2 : 00000000`000000f4 00000000`00000003 fffffa80`08bdd5b0 fffffa80`08bdd890 : nt!KeBugCheckEx
fffff880`047fa9d0 fffff800`03024d8b : ffffffff`ffffffff fffffa80`08dcd5c0 fffffa80`08bdd5b0 fffffa80`08bdd5b0 : nt!PspCatchCriticalBreak+0x92
fffff880`047faa10 fffff800`02f8f484 : ffffffff`ffffffff 00000000`00000001 fffffa80`08bdd5b0 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29ce6
fffff880`047faa60 fffff800`02cd6853 : fffffa80`08bdd5b0 fffff880`c0000005 fffffa80`08dcd5c0 fffffa80`08a00260 : nt!NtTerminateProcess+0xf4
fffff880`047faae0 00000000`779edc7a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`01c7ecd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x779edc7a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe
BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe
Followup: MachineOwner
---------
WinDbg analyze dump for the stop 19:
Code:
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa8009c4b7d0, The pool entry we were looking for within the page.
Arg3: fffffa8009c4b800, The next pool entry.
Arg4: 000000000403007d, (reserved)
Debugging Details:
------------------
BUGCHECK_STR: 0x19_20
POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec2100
fffffa8009c4b7d0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002dbbcae to fffff80002c845c0
STACK_TEXT:
fffff880`02e1e1d8 fffff800`02dbbcae : 00000000`00000019 00000000`00000020 fffffa80`09c4b7d0 fffffa80`09c4b800 : nt!KeBugCheckEx
fffff880`02e1e1e0 fffff880`04974b3b : 00000000`00000000 00000000`00000002 fffffa80`414c764e fffffa80`0880e1d8 : nt!ExDeferredFreePool+0x12da
fffff880`02e1e290 00000000`00000000 : 00000000`00000002 fffffa80`414c764e fffffa80`0880e1d8 fffffa80`09c4b700 : nvlddmkm+0x7db3b
STACK_COMMAND: kb
FOLLOWUP_IP:
nvlddmkm+7db3b
fffff880`04974b3b ?? ???
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nvlddmkm+7db3b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 55dc6eed
FAILURE_BUCKET_ID: X64_0x19_20_nvlddmkm+7db3b
BUCKET_ID: X64_0x19_20_nvlddmkm+7db3b
Followup: MachineOwner
---------
Attached are the DM Logs results (.zip)
My Computer
At a glance
Windows 7 x64Intel Core i7-38202x4GB DDR32x nVidia GTX 650 Ti BOOST
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom
- OS
- Windows 7 x64
- CPU
- Intel Core i7-3820
- Motherboard
- ASRock x79 Extreme6
- Memory
- 2x4GB DDR3
- Graphics Card(s)
- 2x nVidia GTX 650 Ti BOOST
- Hard Drives
- 2x 7700 RPM HDD
- Antivirus
- Malwarebytes
- Browser
- Google Chrome