Two new updates aren't installing ?

[mdsoft]

Hi fellows,

I have win7 x64 build 7600.
Today it notifies that there are two new updates for win7.



I pressed Install Updates .
The updates installed successfully, but I receive the notification yet!



What should I have done to fix it ?
Thanks

 

[derekimo]

Do they show up in " Installed Updates" ? Try the check for updates button.
Maybe a restart will clear that up.

 

[mdsoft]

As you can see in the below image they're installed several times !!!



Also, I restart my laptop several times, but the problem haven't solved yet !
Any ideas ?

 

[derekimo]

Here's something I found that's worth looking at,
Update Keep auto downloading and installing the same update.
You could also right click on those and choose "Hide Update".

Do they show up in programs and features too?

 

[mdsoft]

I've tried `Update Keep auto downloading and installing the same update.`

It doesn't work.
I'm using "Hide Update" for the nonce

 

[derekimo]

This might be worth a try, See if the troubleshooter in the control panel can fix this.

 

[mdsoft]

I've done it according to the instructions.
At last the result was : Troubleshooting couldn't identify the problem

 

[Bill2]

Hello mdsoft,

This seems to be a known problem. The solution seems to be to uninstall all the instances of these updates from Add/remove programs, then download the standalone package installers for each and manually install the updates.

 

[derekimo]

Well I'm trying to understand this one because it says it's for 2000-vista,
Download details: MSXML 4.0 Service Pack 2 (KB954430)

This one does say it's for 7 along with a few others,
Download details: MSXML 4.0 Service Pack 2 (KB973688)

but I can't seem to find out why they want to keep installing if they are already there, I'll keep looking though.

Edit: Thanks Bill2, That helps.
@mdsoft- These are the direct download links I posted so you can follow Bill2's suggestion.

 

[mdsoft]

Hello mdsoft,

This seems to be a known problem. The solution seems to be to uninstall all the instances of these updates from Add/remove programs, then download the standalone package installers for each and manually install the updates.

Thanks a lot Bill2.
I couldn't find the updates to uninstall them.
How should I find them in Add/Remove programs ?

 

[derekimo]

If they aren't listed in programs, go to installed updates like your screenshot above, right click and select uninstall.

 

[karlsnooks]

Control Panel
Programs and Features
in the left-hand task pane, View installed updates
Right-click on the update you want to uninstall
Choose Uninstall

 

[mdsoft]

Thanks mates,
I had to find KB954430 and KB973688 to uninstall , but I couldn't find them. It seems these updates weren't installed at all !!!

 

[derekimo]

So is it all fixed, or are you still getting the messages for the updates?

OK I'm confused now, This is your screenshot that shows them installed.

 

[mdsoft]

I'm absolutely confused!
yes, in the above picture Win7 says it is installed but I can't find it in Add/Remove Programs.

So is it all fixed, or are you still getting the messages for the updates?

Unfortunately I still getting the message for the update

 

[derekimo]

Forget about add/remove programs right now.

That is your screenshot, Right click on those and select uninstall till you've gotten rid of all of them. (those 2 that are multiple installs)

Then go back to the direct links I gave you and manually install them.

 

[mdsoft]

That is your screenshot, Right click on those and select uninstall till you've gotten rid of all of them. (those 2 that are multiple installs)

Well, in Update History we can't uninstall updates.
If you right click on an update there are two choices View Detail and Copy Detail !!!
What did you mean by That is your screen-shot ?

 

[derekimo]

I mean that is the screenshot you posted earlier.
Can you post another of the "Installed Updates" , If they show up there then right click and uninstall.

 

[mdsoft]

Thanks derekimo for quick replies.
I downloaded the updates (msxml4-KB954430-enu.exe , msxml4-KB973688-enu.exe) manually and uninstalled them by themselves.
Afterward , I restart the system.
Then, I installed the updates files that I've downloaded them manually again.
The result: Sounds my problem has been solved for the nonce and I don't receive the Win7 notification for installing the updates anymore.

 

[derekimo]

Great! Glad to hear you got it. You're Welcome.

P.S. I had to look up nonce, good word.