UKASH virus

[paulwilliams]

Hi all,

I have downloaded defender to a usb stick, problem is it wont boot from the stick. I have the UKASH virus and can't even get into safe mode it just throws me out. If my machine is not formatted to boot from usb and I can't get in to change it what options do I have. Is there a way of getting in and changing the settings.

thanks Paul

 

[windude99]

Hi all,

I have downloaded defender to a usb stick, problem is it wont boot from the stick. I have the UKASH virus and can't even get into safe mode it just throws me out. If my machine is not formatted to boot from usb and I can't get in to change it what options do I have. Is there a way of getting in and changing the settings.

thanks Paul

When you first power on your computer, there should be a screen that pops up with your computer manufacturer's name and says something like "Press F2 to enter setup" If you fill in your system specs, I can try to find the key to press to enter the bios for you.

 

[paulwilliams]

All I get is Hp invent and then the xp window and then immediately after that the ukash virus comes up and I cant do anything?

 

[rvbfan]

Try tapping F2 or delet repeatedly while the machine is booting.

 

[paulwilliams]

thanks just tried that and it didn't work, any more suggestions?

Paul

 

[paulwilliams]

ok its f10 I go in could someone please talk me through what to do next.

 

[kegobeer]

What computer do you have? We need to know the make and model, otherwise we have no idea what to tell you.

 

[paulwilliams]

Its ok I worked it out changed the boot order to make the flash drive first and now defender is running, fingers crossed.

Paul

 

[paulwilliams]

Ok it picked up the virus and removed it, I went in a reset the reboot order but now I cant get past the black screen with all the options for safe mode etc, anything I do it just returns to this screen.

Paul

 

[rvbfan]

Should be an option to start normally. Might have to try a hard restart.

 

[paulwilliams]

Any option I select it comes back to the black screen?

 

[paulwilliams]

No every thing I try it keeps coming back to the same black screen "we apologize for the inconvenience bla bla ... non of the option work it just jumps right back to this black screen. I don't have a xp disk so I can't recover anything that way. Has this virus taken the lot out. My files were there because when I turned the laptop off when I had the UKASH virus I could see them for a split second.

 

[Borg 386]

You may wish to try a Boot AV rescue disk. There may be remnants of the virus left, or it may have taken some of the files with it/corrupted them.

Being that you have no recovery CD, you may have to access the restore partition (provided you have one) and reset it to factory settings. Be aware that if you must go this route, it will erase all your personal files, restoring it back to it's original state when you first booted it.

For now, try running one of these:

What is Windows Defender Offline?

You can find several AV Rescue Boot disks here.

Free Bootable AntiVirus Rescue CDs Download List

Note: Kaspersky has caused problems in the past with Windows 7, if they have remedied this problem, I do not know, but you should probably try some of the other disks before using that one.

Please post back if you are able to restore a working Windows environment.

 

[paulwilliams]

I just ran defender I downloaded it onto a usb stick. I think I have the avg one on disk, but will this do the job, might I be better off getting a copy of XP from somewhere, I take it that it would have recovery options on it.

Paul

 

[paulwilliams]

sorry I went windows 7

 

[Jacee]

You might try The RannohDecryptor utility
Utility for decrypting files affected by Trojan-Ransom.Win32.Rannoh infection

 

[martmart123]

Hi there people,
I had the Ukash screen pop up earlier and lock me out.
I realise this is slightly off-topic but thought id post in here anyway to avoid making a whole new Ukash thread.

Been doing a few things to get rid.. Last few steps were

• running RKill from bleeping computers

• Then Malware Bytes (which tends to find 3 Objects each time)

So, after that it asks me to restart and i get back into my desktop. The Main reason im posting is because once i get in spybot asks me if i want to allow reg changes "userinit" "winlogon" and some weirder looking ones which i haven't written down/can't remember.


Should i accept or deny these changes? They could well be the virus re-entering or also it could be the virus getting booted out. If anyone could shed any light that would be great.


Thanks in Advance.