Unable to access all pc settings and view properties of files

[chromer]

Hello, I have a Windows 7 Ultimate.

Recently I have been unable to change or even access some settings on my pc. I can't access user accounts- when I click on it, nothing happens. Same with other stuff like my screen saver and sounds. This is also happening when I click on the properties of a file. I right click on the file, click properties and nothing opens. This happens with all files (folders, pictures, documents...).

I have run several antivirus scans on the computer, opened it in Safe mode, done the sfc/scan too. Nothing has appeared to be wrong apart from the above.

 

[bigmck]

Hello, I have a Windows 7 Ultimate.

Recently I have been unable to change or even access some settings on my pc. I can't access user accounts- when I click on it, nothing happens. Same with other stuff like my screen saver and sounds. This is also happening when I click on the properties of a file. I right click on the file, click properties and nothing opens. This happens with all files (folders, pictures, documents...).

I have run several antivirus scans on the computer, opened it in Safe mode, done the sfc/scan too. Nothing has appeared to be wrong apart from the above.

You should only have one anti-virus. More than one can cause them to conflict with each other.

 

[chromer]

One antivirus

I have run several antivirus scans on the computer, opened it in Safe mode, done the sfc/scan too. Nothing has appeared to be wrong apart from the above.

Thanks for the reply. This is late....but still have same issue. What I mean by this is using the one antivirus, I scanned my computer many times

 

[bigmck]

OK, we can get this fixed. Let's eliminate and problems with the way your files are setup. If you could do this it will help.
Disk Management - Post a Screen Capture Image I will check back later.

 

[torchwood]

sounds like the SID's got mucked up.

please run

chkdsk.

Roy

 

[chromer]

Here you go! I hope this is good enough.



Also, Roy I ran chkdsk and here is the screenshot.

 

[bigmck]

Chkdsk did not run. Read the bottom few lines. You had checked Y for it to run next time you started the system. Restart and show what you get when it runs.