Unable to complete Repair Install win7

[Angus94]

i'm trying to do a repair install of windows7 OEM, but for some reason the process is telling me i'm running win XP and cant upgrade to win7.

windows explorer keeps stopping and restarting also.

i cant have 3 or 4 programs open at the same time as i used to, i lose the task bar and when i try to run the Task Manager nothing happens, so i'm forced to hit the reset button to get back to basics, very frustrating.

sincere apologize if this is in the wrong forums


this is the contents of my windows comparability report......


The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

• Your current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade.
  
  

Upgrading Windows will affect the following devices and/or programs:

• These programs might not work properly after the upgrade. We recommend uninstalling these programs before upgrading. Cancel the upgrade, open Control Panel, and search for "uninstall a program". (Note: Programs marked as * can be safely reinstalled after the upgrade.)

• • PhotoStudio
  • iTunes (Please deauthorize computer prior to upgrade)

 

[Angus94]

i should mention that my system has the latest updates and i have deauthorized the computer from iTunes

 

[Ztruker]

Post a screen shot of System Properties. Should look something like this:
See here: Screenshots and Files - Upload and Post in Seven Forums



http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Angus94]

the requested image.....

 

[Kari]

As far as I can see, the issue is quite clear. This from your first post:

Your current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade.

Your screenshot shows you have Windows 7 Ultimate Service Pack 1, which according to the error message you receive is more recent than the install media you are using for repair install. If this is the case the repair install can naturally not work; a repair install is an in-place upgrade install to the same, not older version.

To put this short: looks like your install media is for Windows 7 Ultimate without SP1, in other words older than the OS you are trying to repair, Windows 7 Ultimate with SP1.

Get 7 Ultimate SP1 ISO file and burn it to a DVD or flash drive and try again using it. See this tutorial, step 1, for how to download Windows 7 Ultimate SP1 ISO image file.

Kari

 

[Angus94]

now that you have explained it like that it makes sense, i am trying to install from my OEM disc which of course is older than what i have installed now, given all the updates since

i have just finished downloading.......

X17-59463.iso

i think it was the correct one

 

[Kari]

Yes, the 59463 is the 32 bit Windows 7 Ultimate SP1, correct for you.

 

[Angus94]

once i mount this iso will i be good to do a repair install, as i dont want to do a clean install.......not yet anyway.

 

[Kari]

Burn it to a DVD or if you have a 4 GB or bigger flash drive use it (see tutorial), launch the setup from your current Windows 7 desktop. To be sure you get it right check the tutorial first to see how to prepare for repair install and how to do it correctly: http://www.sevenforums.com/tutorials/3413-repair-install.html.

 

[Angus94]

ok, thanks for your help