Unable to create folder in FF bookmarks

Trident1

New member
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This seems to have happened recently on a friends system. It's a generic machine, probably two years newer than mine.

She went to google, selected a site, clicked on 'Bookmark' and then tried to create a new folder, but was unale to create a new folder. I also tried it with the same result. It will bookmark as the URL name appears, but I cannot either delete, or type over that name. This is in Firefox.

In IE 11, she does not have that problem - using FF version 44.0.2 :confused:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional, 32bit
CPU
intel Core i5, i5 3570 3.4GHZ, 6MB Quad Core
Motherboard
Asus P8B75-V, LGA 1155
Memory
4GB, (2x2GB) 240 Pin DDR3, 1333Mhz
Graphics Card(s)
on board
Sound Card
Audigy
Monitor(s) Displays
Samsung 21"
Hard Drives
WD 500GB 7200 RPM, 16NB Cache SATA
PSU
Corsair 600W
Case
Cooler Master Storm Scout
Keyboard
MS
Mouse
MS Optical
Antivirus
MS Security Essentials
Browser
IE 10, and Firefox ver. 24
How exactly does she try to bookmark?

  • By clicking on the hollow star on the bookmark toolbar or,

  • By right clicking on the page you want to bookmark and then clicking on the hollow star?
You should be able to right click on any bookmark and near the bottom of the context menu you will see Delete; To change or rename a bookmark click on Properties below Delete, when the properties dialog box opens for that bookmark, left click anywhere in the Name field of the bookmark to set the blinking cursor. From there that field acts as a text editor.

She could also go to >History in the Menu bar >Click on Show History >A new window called Library opens showing all history and editing can be done there.

She should also be able to right click on any existing Folder or anywhere within the bookmarks toolbar and see the New Folder selection

Viewing the browsing history - Firefox
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
The method she and I have used for quite some time and it has worked fine. I went back and tried again on my machine and there's no problem. I'm considering uninstalling her version of FF and try a reinstall.

Open a web page
Click on Bookmarks
Next window click on "Bookmark this Page"
In "Page Bookmarked" , click on down arrow in Folder. Select "Choose", click on "new folder" button.
In highlighted area enter name you want, then click the "Done" button'
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional, 32bit
CPU
intel Core i5, i5 3570 3.4GHZ, 6MB Quad Core
Motherboard
Asus P8B75-V, LGA 1155
Memory
4GB, (2x2GB) 240 Pin DDR3, 1333Mhz
Graphics Card(s)
on board
Sound Card
Audigy
Monitor(s) Displays
Samsung 21"
Hard Drives
WD 500GB 7200 RPM, 16NB Cache SATA
PSU
Corsair 600W
Case
Cooler Master Storm Scout
Keyboard
MS
Mouse
MS Optical
Antivirus
MS Security Essentials
Browser
IE 10, and Firefox ver. 24

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Thanks, Anak, I'll check that out.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional, 32bit
CPU
intel Core i5, i5 3570 3.4GHZ, 6MB Quad Core
Motherboard
Asus P8B75-V, LGA 1155
Memory
4GB, (2x2GB) 240 Pin DDR3, 1333Mhz
Graphics Card(s)
on board
Sound Card
Audigy
Monitor(s) Displays
Samsung 21"
Hard Drives
WD 500GB 7200 RPM, 16NB Cache SATA
PSU
Corsair 600W
Case
Cooler Master Storm Scout
Keyboard
MS
Mouse
MS Optical
Antivirus
MS Security Essentials
Browser
IE 10, and Firefox ver. 24
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