Unable to create/join HomeGroup

[pivo11]

G'day,

I have recently tried to create a HomeGroup on my Win 7 Home Premium machine and it is not possible for some reason. When opening the "Network and Sharing" section and then clicking on "HomeGroup", I get a message stating that "This computer can't connect to a HomeGroup". Running the troubleshooter doesn't help. Looking in "Administrative Tools>services", I see two HomeGroup entries; HomeGroup Provider and HomeGroup Listener. Trying to start these services results in error windows popping up. (see below) I also note that there is no HomeGroup icon in my Explorer tree. Can anyone help with this? I thank you up front.

Cheers,
Fritz

 

[chev65]

If the Homegroup icon doesn't show up in the network tree then something is pretty messed up here.

Try running the sfc/scannow command from an elevated command prompt and see what it comes up with.

 

[pivo11]

Thanks, Chev, I was afraid of something strange when I didn't see the HomeGroup icon. Might there be a way to restore it? Unfortunately, I don't even know what an "elevated command prompt" is, much less how to run the scan you mention. Appreciate your help, though.

Cheers,
Fritz

 

[chev65]

Thanks, Chev, I was afraid of something strange when I didn't see the HomeGroup icon. Might there be a way to restore it? Unfortunately, I don't even know what an "elevated command prompt" is, much less how to run the scan you mention. Appreciate your help, though.

Cheers,
Fritz

The link shows you how to do that.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[pivo11]

Thanks again, Chev, I'll give that a try and see what happens.

Cheers,
Fritz

 

[pivo11]

Well, I did all that Chev advised and running the sfc /scannow command did find and repair some errors and I now see the Homgroup icon in my network tree. Unhappily, I still can not create or join a Homegroup. More patience is required. I will keep you posted.

Cheers,
Fritz

 

[ThrashZone]

Open the HomeGroup troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-HomeGroup-troubleshooter
Why can’t I access some of the computers in my homegroup?
http://windows.microsoft.com/en-US/windows7/Why-cant-I-access-some-of-the-computers-in-my-homegroup
Why can't I access my homegroup?
http://windows.microsoft.com/en-US/windows7/Why-cant-I-access-my-homegroup
Why can't I join a homegroup?
http://windows.microsoft.com/en-US/windows7/Why-can-t-I-join-a-homegroup

 

[pivo11]

Thanks much, but I have tried all that and nothing helps. I still get exactly the same error messages as in my first post. Oh, well, it's hardly the end of the world.

Cheers,
Fritz

 

[chev65]

Thanks much, but I have tried all that and nothing helps. I still get exactly the same error messages as in my first post. Oh, well, it's hardly the end of the world.

Cheers,
Fritz

Try running the sfc/scannow repair a couple more times, it may be able to fix more problems.

After that try going through the Homegroup trouble shooter, it may help you discovery other problems.

Ultimate Troubleshooting Guide for Windows 7 HomeGroup Connection Issues - Help Desk Geek