Unable to create vpn connection

marjan

New member
Local time
3:47 AM
Messages
16
Location
UAE
Dear all:
i am using windows 7 ultimate and when i was trying to crate a new vpn connection i got the following error message:
connection failed with error 621
The system could not open the phone book file

and i cannot connect it just says connecting and stuck there

any idea please
waiting responses asap

best regards
 

My Computer

Computer Manufacturer/Model Number
sony
OS
windows 7 ultimate 32 bit
CPU
core 2 due 1.86 ghz
All I get is this.

Error Message: Cannot open the phone book file.
Solution: Install Blue Frog connection software again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
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G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
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GTX480
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Asus Xonar D2
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HannsG
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1680X1050
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GSkill Phoenix Pro 120GB SSD
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ThermalTake Toughpower 1000Watt modular
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ThermalTake XaserV
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Xigmatek S1283
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Logitech G15
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Logitech G9
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T1

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom Quad core 9950 black edition
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Gigabyte
Memory
16Gb
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2x XFX Radeon 5850
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PCI Express X-Fi Titanium / Logitech G35
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2x HP 2410i
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2x 500Gb Seagate
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Jean Tech Storm 700W
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Cooler Master COSMOS S
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Akasa Evo Blue Pro
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Logitech G15
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Mad Catz M.M.O. 7
Internet Speed
12mb
More details please

thanks dear for ur help but can u give the link to install blue frog and please tell me what is blue frog? cause i am new user of computer
and also what about team viewer? how it will help me solve this problem?


waiting ur response

thanks a lot
 

My Computer

Computer Manufacturer/Model Number
sony
OS
windows 7 ultimate 32 bit
CPU
core 2 due 1.86 ghz
Waiting ur response
 

My Computer

Computer Manufacturer/Model Number
sony
OS
windows 7 ultimate 32 bit
CPU
core 2 due 1.86 ghz
Well going on Blue Frog's website they do have a download link in the left hand side bar...not sure what it is though.

BlueFrog.com THE BEST INTERNET!

(I have never used Blue Frog but looking on the site they offer dial-up and they might need that software for a dial-up connection)

Looking at this support page from Blue Frog might also help you out. (It says Vista but I would think it would also apply for Windows 7) Also I noticed the software that they have you download is supported up to Vista (I would think it would still work for Windows 7, you might have to contact the ISP (Blue Frog) for information.)
Manual Windows Vista Setup (Blue Frog)

Hope this Helps..
Ryan
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv5 Notebook PC
OS
Windows Seven x64
CPU
2.2 GHz Dual Core
Motherboard
Quanta 3600
Memory
4GB
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ATI Mobility RADEON HD 3470
Sound Card
ATI
Monitor(s) Displays
Laptop
Hard Drives
ATA Hitachi HTS543215 (5400RPM)
Case
Laptop
Cooling
Fan
Internet Speed
Basic DSL 1.5 up and Down
Thanks dear
but when i navigate to the links u gave to me I found them talking about creating a dial up connection but in fact i am using a high speed ADSL internet connection and I do not have a phone line to try the software. So, please any other ideas

waiting ur response
 

My Computer

Computer Manufacturer/Model Number
sony
OS
windows 7 ultimate 32 bit
CPU
core 2 due 1.86 ghz
To my understanding in order for you to have ADSL or DSL connection you need an active phone line...(If you don't have a phone line how are you connecting to the Internet?) What is the problem that you are having? Why do you need a VPN connection? etc.

We need more information in order to help us, help you.

Ryan
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv5 Notebook PC
OS
Windows Seven x64
CPU
2.2 GHz Dual Core
Motherboard
Quanta 3600
Memory
4GB
Graphics Card(s)
ATI Mobility RADEON HD 3470
Sound Card
ATI
Monitor(s) Displays
Laptop
Hard Drives
ATA Hitachi HTS543215 (5400RPM)
Case
Laptop
Cooling
Fan
Internet Speed
Basic DSL 1.5 up and Down
hi my dear:
I have explained my problem before in details but again I will explain it in more details:
after I formatted my laptop I have created a vpn connection to be able to use the call program which called Smart Voip since it is forbidden in United Arab Emirates by our ISP and it worked for a period of time but later it disaapeared and I did not know how then I tried again to create a vpn connection but I got the error message: connection failed with error 621 , the system could not open the phone book file.
that is why I need to create a vpn connection
and please do not tell me to try hotspot shield or ultra vpn because both of them did not work

help please

thanks again
 

My Computer

Computer Manufacturer/Model Number
sony
OS
windows 7 ultimate 32 bit
CPU
core 2 due 1.86 ghz
Hi marjan,

Please try this suggestion: Manually copy rasphone.pbk from C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Connections\
into=> Windows\system32\RAS folder

Let us know if it works or not.
 

My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
Still have the same Error

thanks dear even that the problem is not solved yet
I did what u asked me to do but I got the same error

any other ideas please

thanks again
 

My Computer

Computer Manufacturer/Model Number
sony
OS
windows 7 ultimate 32 bit
CPU
core 2 due 1.86 ghz
in fact i am using a high speed ADSL internet connection and I do not have a phone line to try the software.
I wonder if you have a Dial-up connection setup, there's one thing to find out.
Click Start=>type View network connections and right click the connection in the window and click delete.
 

My Computer

Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
hi dear:
even me i have a high speed adsl connection 2 m.b without having a phone line so i do not have a dial up connection


any help please
thanks
 

My Computer

Computer Manufacturer/Model Number
sony
OS
windows 7 ultimate 32 bit
CPU
core 2 due 1.86 ghz
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