unable to delete an account

harj103

New member
Local time
10:09 PM
Messages
22
Hello there,
I recently sent my laptop off to be repaired under its warranty and when I got it back I found out that they had made a new admin account so that they could do some test. I now want to delete this admin account but find myself unable to, when I log onto my admin account and select the unwanted account it does not show me the delete account option, so I tried logging on to the account I want to get rid of and still I am not able to find the delete account option in the control panel. Can someone help me delete that account please?
Cheers guys i look forward to your expert advice.
 

My Computer

OS
Windows 7 Professional 32-bit
CPU
Intel Core i5 650 3.33GHz
Memory
4.00GB
Monitor(s) Displays
Very big
Screen Resolution
tip top
Hard Drives
300GB
Case
Black one
Cooling
A fan
Keyboard
The one with all the letters and number on it
Mouse
Nice shiny one
Internet Speed
Very fast
Login to your account.

Click Start > Type Run > Hit Enter

Type "Control userpasswords2" (Without quotes) > Hit Enter

Highlight the newly created account, click "Remove".
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518
i just done what you said and it said that it is unable to remove that admin account
 

My Computer

OS
Windows 7 Professional 32-bit
CPU
Intel Core i5 650 3.33GHz
Memory
4.00GB
Monitor(s) Displays
Very big
Screen Resolution
tip top
Hard Drives
300GB
Case
Black one
Cooling
A fan
Keyboard
The one with all the letters and number on it
Mouse
Nice shiny one
Internet Speed
Very fast
Can you post a screenshot of the error please?
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518
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moz-screenshot-3.png
 

Attachments

My Computer

OS
Windows 7 Professional 32-bit
CPU
Intel Core i5 650 3.33GHz
Memory
4.00GB
Monitor(s) Displays
Very big
Screen Resolution
tip top
Hard Drives
300GB
Case
Black one
Cooling
A fan
Keyboard
The one with all the letters and number on it
Mouse
Nice shiny one
Internet Speed
Very fast
sorry i dont know how to upload the screen shot
 

My Computer

OS
Windows 7 Professional 32-bit
CPU
Intel Core i5 650 3.33GHz
Memory
4.00GB
Monitor(s) Displays
Very big
Screen Resolution
tip top
Hard Drives
300GB
Case
Black one
Cooling
A fan
Keyboard
The one with all the letters and number on it
Mouse
Nice shiny one
Internet Speed
Very fast
Try this:

On that same Control Userpasswords2 window, click the Advanced tab > Click the Advanced button

Click "Users" > Right click the account > Properties

Click the "Member Of" tab > Click "Add..." > Type "Users" > Click OK > Highlight "Administrators" > Click Remove > Click OK

Then try to delete the account again by the steps above.
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
this is what appears when i select the advanced button
 

Attachments

My Computer

OS
Windows 7 Professional 32-bit
CPU
Intel Core i5 650 3.33GHz
Memory
4.00GB
Monitor(s) Displays
Very big
Screen Resolution
tip top
Hard Drives
300GB
Case
Black one
Cooling
A fan
Keyboard
The one with all the letters and number on it
Mouse
Nice shiny one
Internet Speed
Very fast

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Who are you logging in as? You are trying to delete just the account named "Administrator"? Then I was mistaken, my apologies to rich, follow his tutorial.

I hadn't even bothered reading the username you were trying to delete. :confused:

Basically, they didn't "create a new administrator" account on your PC, they simply activated the hidden one.
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518
Who are you logging in as? You are trying to delete just the account named "Administrator"? Then I was mistaken, my apologies to rich, follow his tutorial.

I hadn't even bothered reading the username you were trying to delete. :confused:

Basically, they didn't "create a new administrator" account on your PC, they simply activated the hidden one.


No apology necessary, that is how the forum works. We all give our opinion and the OP choses the one he prefers.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Last edited by a moderator:

My Computer

OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
wow guys it worked how do you know all these tricks, thanks for your help
 

My Computer

OS
Windows 7 Professional 32-bit
CPU
Intel Core i5 650 3.33GHz
Memory
4.00GB
Monitor(s) Displays
Very big
Screen Resolution
tip top
Hard Drives
300GB
Case
Black one
Cooling
A fan
Keyboard
The one with all the letters and number on it
Mouse
Nice shiny one
Internet Speed
Very fast
wow guys it worked how do you know all these tricks, thanks for your help

Glad we could help! Remember to stick around, lots of good people here!! I'm sure if you do stick around you can throw out your knowledge about a subject the rest of us aren't as seasoned as you, you'd be surprised what questions pop up here :)
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518
Want to know how I learned these tricks: simple. The best way to learn is to teach. The first time I came to the forum was to get help from Zigzag, I havelearned a lot from teaching and the great tutorials from Brink
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Want to know how I learned these tricks: simple. The best way to learn is to teach. The first time I came to the forum was to get help from Zigzag, I havelearned a lot from teaching and the great tutorials from Brink

+1 Great response.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
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