Solved Unable to Find Problem Playing Audio From Employer Test Site

mavigozler

New member
Local time
10:51 AM
Messages
22
Somehow my Win7 configuration is unable to play an audio stream from a website that does preliminary testing of job applicants.

It appears to require a working QuickTime installation. Additionally it appears to require Java too. Technical support has indicated configurations for two browsers (IE, Firefox).

In IE:
* Tools->Options->Advanced->Multimedia->Play sounds in webpages [checked]
* Tools->Options->Security->Custom Level->Miscellaneous->Access data sources across domains [Enable]
* Tools->Options->Privacy->Turn on Popup Blocker [Unchecked]
* Tools->Options->General->Delete->temp internet files
Did not work
Removed all Java installations. Reinstall latest-->didn't work

Latest audio driver updates --> didnt work

Applied multiple Microsoft FixIt files related to audio stuff --> didnt work

I tried in Firefox, allowing any plugin to operate --> didn't work

In a family member's Win8.1 installation, it worked in IE without doing anything extraordinary. So it's not the website's problem.

What haven't I checked to get the sound playing using this tool?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel Core i7 2670QM @ 2.2 GHz8 GBnVIDIA GTX560M
Computer Manufacturer/Model Number
ASUS G74SX-BBK11
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i7 2670QM @ 2.2 GHz
Motherboard
ASUS
Memory
8 GB
Graphics Card(s)
nVIDIA GTX560M
Sound Card
nVIDIA HDA, Realtek HDA
Screen Resolution
1650 x 1080
Hard Drives
Seagate 1 TB @ 5400 rpm (ST1000LM024)
PSU
notebook
Case
notebook
Cooling
Internal + Thermaltake platform
Keyboard
notebook
Mouse
Synaptics PS/2 Port Touchpad
Internet Speed
4 Mbps down, 800 Kbps up
Other Info
Perfect description of rig: http://basic-electronics.blogspot.com/2012/03/asus-g74sx-bbk11-173-inch-core-i7.html
If the audio works on everything else, its not an "audio" problem its an application problem. Antivirus may be blocking it - one possibility. Firewall in PC another. Posting in a different forum section for applications or browsers or security would be a more appropriate place to seek help.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Back
Top