Unable to get to BIOS

Aguden

New member
Local time
11:03 AM
Messages
24
Location
Wellington FL
I have a new Alienware PC from Dell and I am trying to get to the BIOS to make a few changes. From the doc, I understand that I need to hit the F2 key when the prompt is displayed, but it never is. Nor is the prompt to boot in safe mode. If I start using the F2 key early, the system just presents a black screen and the PC seems to stop. If I am too late, it boots normally.

I'm feeling that maybe behind that black screen is the BIOS but since I am using HDMI from my graphics board to the monitor, maybe there is a problem with the monitor displaying that primitive a signal. Any thoughts.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 home premium x64
CPU
Intel Core i7 3820 @ 3.60GHz Sandy Bridge-E 32nm Techn
Motherboard
Alienware 07JNH0 (CPU 1)
Memory
16.0 GB DDR3 @ 800MHz (11-11-11-28)
Graphics Card(s)
2 each: NVIDIA GeForce GTX 555
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2 each - ASUS 32" (connected via HDMI)
Screen Resolution
1920 x 1080
Hard Drives
1 Each: Micron M500 SSD 480 GB Drive C: (OS)
2 Each: ATA ST3000DM001-9YN1 SCSI Disk Device
Manufacturer Unknown manufacturer
Interface RAID (not being used as a RAID)
Capacity 2795GB
Real size 3,000,592,982,016 bytes
Drives: D: & F:
Keyboard
Dell/Alienware
Mouse
Logitec M310
Antivirus
Kaspersky Internet Security 2015
Browser
Firefox & Chrome
Other Info
Printer - HP OJ Pro 8600 - USB & Wireless
DVD - LG 24x Super Multi DVD Writer GH24
Hook up a normal display until you get BIOS setup as you want it?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
Hi,

Tap "F2" key a couple of times immediately after powering the system on.
 

My Computer

OS
Windows 7 Enterprise x64
BIOS access can be very cranky. Tapping twice a second, tapping once a second, holding key down, tapping every 2 seconds, etc.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Finally got to the bottom of the problem. The PC has two graphic boards. One had 2 dvi and an hdmi exposed. The second board a cover over the connectors. The instruction suggested that I use the one that was exposed. Wrong! The Dell tech said she knew it was odd but that I should try the other board. And when I did, a new screen came up and it included the F2 bios choice and the F12 boot choice. So if anyone else doesn't see the F2/F12, try another connection!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 home premium x64
CPU
Intel Core i7 3820 @ 3.60GHz Sandy Bridge-E 32nm Techn
Motherboard
Alienware 07JNH0 (CPU 1)
Memory
16.0 GB DDR3 @ 800MHz (11-11-11-28)
Graphics Card(s)
2 each: NVIDIA GeForce GTX 555
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2 each - ASUS 32" (connected via HDMI)
Screen Resolution
1920 x 1080
Hard Drives
1 Each: Micron M500 SSD 480 GB Drive C: (OS)
2 Each: ATA ST3000DM001-9YN1 SCSI Disk Device
Manufacturer Unknown manufacturer
Interface RAID (not being used as a RAID)
Capacity 2795GB
Real size 3,000,592,982,016 bytes
Drives: D: & F:
Keyboard
Dell/Alienware
Mouse
Logitec M310
Antivirus
Kaspersky Internet Security 2015
Browser
Firefox & Chrome
Other Info
Printer - HP OJ Pro 8600 - USB & Wireless
DVD - LG 24x Super Multi DVD Writer GH24
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