Solved Unable to send or receive messages for the Virgin Media email account

[Wixi]

Hi, I hope someone can help.

I've been using a virgin.media email account with Windows Live Mail for years without any problems, but today, whenever I try to send/receive mail, I get the following message:

"Unable to send or receive messages for the Virginmedia account. The connection to the server has failed.

Server: 'pop3.virginmedia.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10061"

I've read a few similar forum posts and it looks as though some settings might outdated or need altering, but I have no idea which ones to change. Any help would be greatly appreciated.

 

[maxie]

Hi there ... Some of Virgin Servers have been down today .. Due to Maintenance work .. This might be your issue if not read the Link below ....

http://help.virginmedia.com/system/selfservice.controller

 

[Wixi]

Hi Maxie,

Thank you for telling me this.
It looks like the server problem's been fixed now, as I'm able to send/receive emails again.

 

[maxie]

Most welcome .. If the issue happens again in the future check your Service Status on the Virgin Website .. You can usually log in to your Email from there direct ...