Unable to set High Resolution on Hanns G Monitor

Shortmeister1

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Hi

First post to forum! :)

I've built myself a PC and run into some problems with the display resolution.

OS: Win 7 x64
Graphics Card: XFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HDMI/Dual-Link DV
Monitor: Hanns G HZ194

Display Adapter: ATI Radeon HD 4550
Monitor: Generic PnP Monitor

Current Resolution (I guess) is 1024x768 although the settings show that I have selected the recommended 1366x768.
Everything is moderately big and chunky - not safe mode though.

My first thought - still fairly certain? - is that the Generic Monitor is causing the problem.
I spoke to HannG support and they tell me that they have no driver as it is a Plug and Play monitor.

Any ideas how I can get a sensible resolution. It's causing me some big problems as some of my applications don't fit on the screen properly and don't have effective resize/scroll bars.

Thanks
Martin
 

My Computer My Computer

At a glance

Windows 7 x64i5-3570KKingston 8GB (2x4GB) DDR3 1600MHz HyperX XMPXFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HD...
Computer Manufacturer/Model Number
N/A
OS
Windows 7 x64
CPU
i5-3570K
Motherboard
Asus Maximus V GENE Z77 MoBo
Memory
Kingston 8GB (2x4GB) DDR3 1600MHz HyperX XMP
Graphics Card(s)
XFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HDMI/Dual-Link DV
Sound Card
Realtek ALC662 5.1 Channel High Definition Audio
Monitor(s) Displays
Hanns G HZ194
Screen Resolution
Messed up!
Hard Drives
OCZ 256GB Vertex 4 SATA III SSD
WD 750GB 3.5 INCH 7200RPM 32MB SATA-II HDD
PSU
COOLERMASTER SILENT PRO 600W MODULAR PSU - UK
Case
Cooler Master Tower HAF 922
Cooling
Standard Cooler Master/Intel
Keyboard
Technika
Mouse
HP
Have you tried updating your graphics card driver?.

Have you installed one? in the first place. Or have you let windows install a compatable driver for it?.

A disc with drivers should have came with the graphics card.

If not. Download one here: AMD Support Search
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitCore I7 1155 3.4GHZ8GB DDR 1600
Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
Hi

Thanks for the quick reply. I had just used the Windows Device Manager function. I didn't think of going to AMD and should have really.

Installed their own Catalyst software and updated the drivers and it made...no difference at all.
 

My Computer My Computer

At a glance

Windows 7 x64i5-3570KKingston 8GB (2x4GB) DDR3 1600MHz HyperX XMPXFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HD...
Computer Manufacturer/Model Number
N/A
OS
Windows 7 x64
CPU
i5-3570K
Motherboard
Asus Maximus V GENE Z77 MoBo
Memory
Kingston 8GB (2x4GB) DDR3 1600MHz HyperX XMP
Graphics Card(s)
XFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HDMI/Dual-Link DV
Sound Card
Realtek ALC662 5.1 Channel High Definition Audio
Monitor(s) Displays
Hanns G HZ194
Screen Resolution
Messed up!
Hard Drives
OCZ 256GB Vertex 4 SATA III SSD
WD 750GB 3.5 INCH 7200RPM 32MB SATA-II HDD
PSU
COOLERMASTER SILENT PRO 600W MODULAR PSU - UK
Case
Cooler Master Tower HAF 922
Cooling
Standard Cooler Master/Intel
Keyboard
Technika
Mouse
HP
Have you rebooted the pc ?. Plus how is your computer connected to the monitor?. Vga? Dvi? Or hdmi

On the monitor is there a auto config button ?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitCore I7 1155 3.4GHZ8GB DDR 1600
Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
Hi

Reboot multiple times - each time I changed something.
VGA
Auto config on monitor isn't the issue.

I suppose I could try HDMI and see if it makes a difference?
 

My Computer My Computer

At a glance

Windows 7 x64i5-3570KKingston 8GB (2x4GB) DDR3 1600MHz HyperX XMPXFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HD...
Computer Manufacturer/Model Number
N/A
OS
Windows 7 x64
CPU
i5-3570K
Motherboard
Asus Maximus V GENE Z77 MoBo
Memory
Kingston 8GB (2x4GB) DDR3 1600MHz HyperX XMP
Graphics Card(s)
XFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HDMI/Dual-Link DV
Sound Card
Realtek ALC662 5.1 Channel High Definition Audio
Monitor(s) Displays
Hanns G HZ194
Screen Resolution
Messed up!
Hard Drives
OCZ 256GB Vertex 4 SATA III SSD
WD 750GB 3.5 INCH 7200RPM 32MB SATA-II HDD
PSU
COOLERMASTER SILENT PRO 600W MODULAR PSU - UK
Case
Cooler Master Tower HAF 922
Cooling
Standard Cooler Master/Intel
Keyboard
Technika
Mouse
HP

My Computer My Computer

At a glance

Windows 8.1 Pro RTM x64Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Brid...4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2...MSI GeForce GTX770 Gaming OC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Tried a new account and the problem does persist.

I also set the DPI to small some time ago.

Still no joy! :(
 

My Computer My Computer

At a glance

Windows 7 x64i5-3570KKingston 8GB (2x4GB) DDR3 1600MHz HyperX XMPXFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HD...
Computer Manufacturer/Model Number
N/A
OS
Windows 7 x64
CPU
i5-3570K
Motherboard
Asus Maximus V GENE Z77 MoBo
Memory
Kingston 8GB (2x4GB) DDR3 1600MHz HyperX XMP
Graphics Card(s)
XFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HDMI/Dual-Link DV
Sound Card
Realtek ALC662 5.1 Channel High Definition Audio
Monitor(s) Displays
Hanns G HZ194
Screen Resolution
Messed up!
Hard Drives
OCZ 256GB Vertex 4 SATA III SSD
WD 750GB 3.5 INCH 7200RPM 32MB SATA-II HDD
PSU
COOLERMASTER SILENT PRO 600W MODULAR PSU - UK
Case
Cooler Master Tower HAF 922
Cooling
Standard Cooler Master/Intel
Keyboard
Technika
Mouse
HP
Go get yourself a hdmi cabel . Will make a differance.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitCore I7 1155 3.4GHZ8GB DDR 1600
Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
Just checked the monitor. There isn't an HDMI connection. I'm wondering if I've bought a lemon of a monitor? No drivers, no HDMI, and lousy tech support.
 

My Computer My Computer

At a glance

Windows 7 x64i5-3570KKingston 8GB (2x4GB) DDR3 1600MHz HyperX XMPXFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HD...
Computer Manufacturer/Model Number
N/A
OS
Windows 7 x64
CPU
i5-3570K
Motherboard
Asus Maximus V GENE Z77 MoBo
Memory
Kingston 8GB (2x4GB) DDR3 1600MHz HyperX XMP
Graphics Card(s)
XFX/ATI Radeon HD 4550 512MB PCI-E 2.0 VGA/HDMI/Dual-Link DV
Sound Card
Realtek ALC662 5.1 Channel High Definition Audio
Monitor(s) Displays
Hanns G HZ194
Screen Resolution
Messed up!
Hard Drives
OCZ 256GB Vertex 4 SATA III SSD
WD 750GB 3.5 INCH 7200RPM 32MB SATA-II HDD
PSU
COOLERMASTER SILENT PRO 600W MODULAR PSU - UK
Case
Cooler Master Tower HAF 922
Cooling
Standard Cooler Master/Intel
Keyboard
Technika
Mouse
HP
More them likely that's the best resolution the monitor can do, search Google for the monitors full specs
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitCore I7 1155 3.4GHZ8GB DDR 1600
Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
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