Unable to update Windows - Error code 800B0100

I

iamaman13

New member
Local time
2:26 PM
Messages
3
Hi,
I'm unable to update my Windows - Windows 7 Pro x64. An Error code 800B0100 always appear during update

- Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2789645)
- Security Update for Windows 7 for x64-based Systems (KB2808735)
- Security Update for Windows 7 for x64-based Systems (KB2813170)

I tried disable the firewall and antivirus before update, but no use. I also tried download the files and update offline. But also failed.

Please help. Thank you.
Man
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
You have a very large number of file problems.
From the CheckSUR log...
Code: 
Unavailable repair files:
 winsxs\manifests\msil_system.windows.forms_b77a5c561934e089_6.1.7601.22191_none_ee82d75519cdb09a.manifest
 winsxs\manifests\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22210_none_6ebd48cf2b868ae6.manifest
 winsxs\manifests\amd64_netfx-system.design_b03f5f7f11d50a3a_6.1.7601.18027_none_8abae60415960968.manifest
 winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22209_none_17b2cef2ca377b92.manifest
 winsxs\manifests\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.18043_none_14830bbdb30e2246.manifest
 winsxs\manifests\msil_system.design.resources_b03f5f7f11d50a3a_6.1.7601.22191_en-us_fefabb14d4f18b37.manifest
 winsxs\manifests\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18044_none_6e173b82127da724.manifest
 winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18043_none_214c9927e5a07856.manifest
 winsxs\manifests\msil_system.windows.forms_b77a5c561934e089_6.1.7601.18027_none_0548f35f002d38f9.manifest
 winsxs\manifests\wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22209_none_1f92962d0066a978.manifest
 winsxs\manifests\wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.22209_none_901677de18a58467.manifest
 winsxs\manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22209_none_d139c7943b60a596.manifest
 winsxs\manifests\wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.22209_none_fcd1e4cbba5cfc7b.manifest
 winsxs\manifests\amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.22209_none_6971452eab80a50e.manifest
 winsxs\manifests\x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.22209_none_0d52a9aaf32333d8.manifest
 winsxs\manifests\msil_system.design_b03f5f7f11d50a3a_6.1.7601.22191_none_72e0ff71d9629a76.manifest
 winsxs\manifests\amd64_netfx-system.design_b03f5f7f11d50a3a_6.1.7601.22191_none_73f4c9fa2f368109.manifest
 winsxs\manifests\amd64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.21417_none_e0ca214560fc4c2b.manifest
 winsxs\manifests\wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.18043_none_1ed7b60fe76ee441.manifest
 winsxs\manifests\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22209_none_c6e51d4206ffe39b.manifest
 winsxs\manifests\amd64_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7601.22209_none_d31b1c8931ca7785.manifest
 winsxs\manifests\amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.22209_none_f27d3a7985fc3a80.manifest
 winsxs\manifests\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22209_none_153debdacc05e77d.manifest
 winsxs\manifests\amd64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.22209_none_85c1cd8be444c26c.manifest
 winsxs\manifests\amd64_netfx-system.windows.forms_b03f5f7f11d50a3a_6.1.7601.18027_none_837258327b605fd2.manifest
 winsxs\manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.22209_none_22077944fe983d8d.manifest
 winsxs\manifests\msil_system.design_b03f5f7f11d50a3a_6.1.7601.18027_none_89a71b7bbfc222d5.manifest
 winsxs\manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.18043_none_16f7eed5b13fb65b.manifest
 winsxs\manifests\amd64_netfx-system.windows.forms_b03f5f7f11d50a3a_6.1.7601.22191_none_6cac3c289500d773.manifest
 winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18044_none_ca35d705cadb185a.manifest
 winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22210_none_cadbe452e3e3fc1c.manifest
 winsxs\manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18043_none_d07ee7772268e05f.manifest
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
 servicing\packages\Package_1_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_4_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_9_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_9_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2778344_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2778344_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2789645_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2789645_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2799494_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2799494_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2799494_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2799494_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 servicing\packages\Package_1_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_4_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_9_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_9_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2778344_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2778344_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2789645_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2789645_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2789645~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2799494_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2799494_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2799494_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2799494_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0.cat

There is surprisingly little amiss in the SFC results, but there a number of errors related to the above in the remainder of the CBS log.

I'll post a fix protocol for the known errors a bit later - it may take some time to hunt them all down.

With any luck, it should fix the system and allow Windows Update to function again.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - i13aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder i13aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Based on your instruction, attached two new log files here.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
Great! that's fixed all the repairable bits (the two remaining 'errors' are normal for IE10).

Please run another SFC /SCANNOW and post the CBS.log file.
If it tells you 'no problems found', go to Windows Update, and do a Check for Updates, and see what's found, then try installing them.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
THANK YOU, Noel. It's work now. All windows update is successfully installed. Here is the CBS.log file.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
Great!
The SFC is clear - and at <3 minutes for a full scan, that's fast, even for SSD!


Enjoy. :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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