Unexpected error quitting

[ipbr21054]

Hi,
Ive been using a piece of software now for say 3 years no problem at all.
Just come back from a week away hit the shortcut on my desktop to see "Unexpected error quitting"

Ive installed the software again but still the same.

Any advise what i should do.

have a nice day

 

[Paul Black]

Hi ipbr21054,

Ive been using a piece of software now for say 3 years no problem at all.
Just come back from a week away hit the shortcut on my desktop to see "Unexpected error quitting"

Ive installed the software again but still the same.

Any advise what i should do.

If you used the built-in uninstaller it normally leaves remnants behind.
You could try . . .

Download and run Revo Uninstaller [FREE] from here => Revo Uninstaller. When you run scan for leftover items make sure that you use the Advanced Scan option, then tick everything and delete it.

I hope this helps!

 

[ipbr21054]

Hi,
Ive downloaded that but dontsee the scan for leftover items anywahere ?

 

[Paul Black]

Hi ipbr21054,

Ive downloaded that but dontsee the scan for leftover items anywhere ?

I don't understand that.

Once you open Revo Uninstaller and then click the program to uninstall, it usually uses the built-in uninstaller and then gives you the three options to scan for leftover items. You just need to click the appropriate box and click scan!

I hope this helps!

 

[ipbr21054]

Ha Ha,
I did that but it just uninstalled.
Never mind i will try again and report back here.

Thanks

 

[ipbr21054]

So now the software has been uninstalled.
I mount the software ISO in Daemon tools followed by then clicking on the image if thats the correct name.
I now see the software splash screen with the option to install it of which i select to do.
Then i see the message unexpected error quitting.

So now i cant install it ?

 

[Paul Black]

Hi ipbr21054,

So now the software has been uninstalled.
I mount the software ISO in Daemon tools followed by then clicking on the image if thats the correct name.
I now see the software splash screen with the option to install it of which i select to do.
Then i see the message unexpected error quitting.

So now i cant install it ?

Restart the computer!

Install the software exactly the same as you installed it againg in your post #1.

I hope this helps!

 

[torchwood]

Hi

Please also remove the >> 1st<< shortcut on your desktop.

now as Revo has possibly missed some registry/exe entries or left orphans, please run this -
Download Farbar Recovery Scan Tool

post both logs

Roy

 

[ipbr21054]

Do i just run scan or search registry ?

 

[torchwood]

Hi

just hit the scan button - no need to tick/untick any of the defaults.

Roy

 

[ipbr21054]

Here are the 2 files

 

[ipbr21054]

Hi,
Did you see an issue in the two files i supplied ?

Thanks

 

[torchwood]

Hi

There is a fair bit of leftovers from removed programs.

What i didnt ask was:banghead: which program are you having trouble with.


Roy

 

[ipbr21054]

Hi
I’ve now given up with this but this as it’s taking to much of my time.

Many thanks.