Unexpected Shutdown BSOD

stardate820926 · Feb 17, 2011

I am not super technical but I am hoping I can find some answers here.

Emachines EL1333
Windows 7 Home 64bit

I just purchased this computer from Best Buy in December. Sometime in January it just started crashing randomly. It started with the monitor just suddenly losing the signal and I would have to force it to shut down. Then it started freeezing whenever I watched a video or played a game. The screen would lock up and the computer would make a stuttering noise and then I would get the BSOD. Now it just happens randomly (though I do still get it sometimes when watching a video).

A friend suggested it could be my video card driver. I have updated it to the most current one from the nvidia website and it seemed to work fine for a short time but now it is back to the same thing.

I have uploaded the files from the collection app but perfmon/report didn't give me any results.

Any help is greatly appreciated. I will try to provide any information that I can.

Thanks!

DeanP · Feb 17, 2011

Hello and welcome to 7 Forums,

Can you please enable Driver Verifier? (see information below)

Information

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu.

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Regards...

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {5001, fffff70001080000, 462a, 462900008c56}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29921 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005001, The subtype of the bugcheck.
Arg2: fffff70001080000
Arg3: 000000000000462a
Arg4: 0000462900008c56

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_5001

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002b35872 to fffff80002ac6740

STACK_TEXT:  
fffff880`038257e8 fffff800`02b35872 : 00000000`0000001a 00000000`00005001 fffff700`01080000 00000000`0000462a : nt!KeBugCheckEx
fffff880`038257f0 fffff800`02af875b : 00000000`63ff5860 00000000`63ff5121 fffffa80`012bfdf0 0000000f`ffffffff : nt! ?? ::FNODOBFM::`string'+0x29921
fffff880`03825880 fffff800`02aecdc9 : 00000000`00000000 00000000`63ff5860 00000000`00000000 fffffa80`05d6cc18 : nt!MiResolveTransitionFault+0x33b
fffff880`03825910 fffff800`02ae25be : 00000000`00000000 000007fe`f9fbfe7c fffff683`ff7cfdf8 fffffa80`05d6cc18 : nt!MiResolveProtoPteFault+0x419
fffff880`038259b0 fffff800`02ae0743 : 00000000`00000000 000007fe`f9fbfe7c ffffffff`ffffff01 fffff8a0`00000000 : nt!MiDispatchFault+0x1de
fffff880`03825ac0 fffff800`02ac482e : 00000000`00000008 00000000`00000000 fffffa80`05d7ec01 00000000`00300600 : nt!MmAccessFault+0x343
fffff880`03825c20 000007fe`f9fbfe7c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`0225f400 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`f9fbfe7c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+29921
fffff800`02b35872 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+29921

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4cc791bd

FAILURE_BUCKET_ID:  X64_0x1a_5001_nt!_??_::FNODOBFM::_string_+29921

BUCKET_ID:  X64_0x1a_5001_nt!_??_::FNODOBFM::_string_+29921

Followup: MachineOwner
---------

kd> lmtsmn
start             end                 module name
fffff880`00f16000 fffff880`00f6d000   ACPI     ACPI.sys     Tue Jul 14 11:19:34 2009 (4A5BC106)
fffff880`03600000 fffff880`0368a000   afd      afd.sys      Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`03e00000 fffff880`03e16000   AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`02de9000 fffff880`02e00000   amdk8    amdk8.sys    Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`010e6000 fffff880`010f1000   amdxata  amdxata.sys  Wed May 20 05:56:59 2009 (4A12F2EB)
fffff880`00cda000 fffff880`00ce3000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00d63000 fffff880`00d8d000   ataport  ataport.SYS  Tue Jul 14 11:19:52 2009 (4A5BC118)
fffff960`008f0000 fffff960`00951000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`015e3000 fffff880`015ea000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`02cfc000 fffff880`02de9000   BHDrvx64 BHDrvx64.sys Tue Nov 16 12:11:35 2010 (4CE1BE27)
fffff880`02ceb000 fffff880`02cfc000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`03329000 fffff880`03347000   bowser   bowser.sys   Tue Jul 14 11:23:50 2009 (4A5BC206)
fffff880`02c4f000 fffff880`02ceb000   ccHPx64  ccHPx64.sys  Sat Feb 06 10:05:45 2010 (4B6C8829)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      unavailable (00000000)
fffff880`04e00000 fffff880`04e1d000   cdfs     cdfs.sys     Tue Jul 14 11:19:46 2009 (4A5BC112)
fffff880`0121a000 fffff880`01244000   cdrom    cdrom.sys    Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 13:32:13 2009 (4A5BE01D)
fffff880`01400000 fffff880`01430000   CLASSPNP CLASSPNP.SYS Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00d05000 fffff880`00d63000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`01495000 fffff880`01508000   cng      cng.sys      Tue Jul 14 11:49:40 2009 (4A5BC814)
fffff880`0f000000 fffff880`0f010000   CompositeBus CompositeBus.sys Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`045d5000 fffff880`045e3000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`02c31000 fffff880`02c4f000   dfsc     dfsc.sys     Tue Jul 14 11:23:44 2009 (4A5BC200)
fffff880`03a9b000 fffff880`03aaa000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`01609000 fffff880`0161f000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`03f9b000 fffff880`03fbd000   drmk     drmk.sys     Tue Jul 14 13:01:25 2009 (4A5BD8E5)
fffff880`045e3000 fffff880`045ed000   dump_diskdump dump_diskdump.sys Tue Jul 13 15:32:05 2010 (4C3BDE35)
fffff880`045ed000 fffff880`04600000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`03d89000 fffff880`03db4000   dump_nvstor dump_nvstor.sys Wed May 20 18:45:37 2009 (4A13A711)
fffff880`03db4000 fffff880`03dc0000   Dxapi    Dxapi.sys    Tue Jul 14 11:38:28 2009 (4A5BC574)
fffff880`0fcbd000 fffff880`0fdb1000   dxgkrnl  dxgkrnl.sys  Wed Jan 26 17:22:56 2011 (4D3FA1A0)
fffff880`0fdb1000 fffff880`0fdf7000   dxgmms1  dxgmms1.sys  Wed Jan 26 17:22:12 2011 (4D3FA174)
fffff880`03a00000 fffff880`03a76000   eeCtrl64 eeCtrl64.sys Sat May 22 09:44:45 2010 (4BF6FECD)
fffff880`06000000 fffff880`06020000   ENG64    ENG64.SYS    Tue Dec 14 14:47:30 2010 (4D06CCB2)
fffff880`03a76000 fffff880`03a9b000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Sat May 22 09:44:45 2010 (4BF6FECD)
fffff880`06033000 fffff880`061ed000   EX64     EX64.SYS     Tue Dec 14 14:55:48 2010 (4D06CEA4)
fffff880`011ab000 fffff880`011bf000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`010f1000 fffff880`0113d000   fltmgr   fltmgr.sys   Tue Jul 14 11:19:59 2009 (4A5BC11F)
fffff880`01519000 fffff880`01523000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`015a9000 fffff880`015e3000   fvevol   fvevol.sys   Sat Sep 26 14:34:26 2009 (4ABD7DB2)
fffff880`0179c000 fffff880`017e6000   fwpkclnt fwpkclnt.sys Tue Jul 14 11:21:08 2009 (4A5BC164)
fffff800`02a0d000 fffff800`02a56000   hal      hal.dll      Tue Jul 14 13:27:36 2009 (4A5BDF08)
fffff880`03f22000 fffff880`03f46000   HDAudBus HDAudBus.sys Tue Jul 14 12:06:13 2009 (4A5BCBF5)
fffff880`03dce000 fffff880`03de7000   HIDCLASS HIDCLASS.SYS Tue Jul 14 12:06:21 2009 (4A5BCBFD)
fffff880`0440e000 fffff880`04416080   HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9)
fffff880`03dc0000 fffff880`03dce000   hidusb   hidusb.sys   Tue Jul 14 12:06:22 2009 (4A5BCBFE)
fffff880`03261000 fffff880`03329000   HTTP     HTTP.sys     Tue Jul 14 11:22:16 2009 (4A5BC1A8)
fffff880`01600000 fffff880`01609000   hwpolicy hwpolicy.sys Tue Jul 14 11:19:22 2009 (4A5BC0FA)
fffff880`03e74000 fffff880`03e92000   i8042prt i8042prt.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`03b75000 fffff880`03bf0000   IDSvia64 IDSvia64.sys Sat Nov 06 10:13:11 2010 (4CD47367)
fffff880`03ad2000 fffff880`03af9000   Ironx64  Ironx64.SYS  Wed Apr 28 12:48:23 2010 (4BD785D7)
fffff880`03ea1000 fffff880`03eb0000   kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff800`00bba000 fffff800`00bc4000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`03fbd000 fffff880`04000000   ks       ks.sys       Thu Mar 04 17:32:25 2010 (4B8F37D9)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Tue Jul 14 11:20:54 2009 (4A5BC156)
fffff880`01771000 fffff880`0179c000   ksecpkg  ksecpkg.sys  Fri Dec 11 19:03:32 2009 (4B21E0B4)
fffff880`0f058000 fffff880`0f05d200   ksthunk  ksthunk.sys  Tue Jul 14 12:00:19 2009 (4A5BCA93)
fffff880`03e46000 fffff880`03e5b000   lltdio   lltdio.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`03c26000 fffff880`03c49000   luafv    luafv.sys    Tue Jul 14 11:26:13 2009 (4A5BC295)
fffff880`00ce4000 fffff880`00cf1000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 13:29:09 2009 (4A5BDF65)
fffff880`03de7000 fffff880`03df5000   monitor  monitor.sys  Tue Jul 14 11:38:52 2009 (4A5BC58C)
fffff880`03e92000 fffff880`03ea1000   mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`03c00000 fffff880`03c0d000   mouhid   mouhid.sys   Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`03347000 fffff880`0335f000   mpsdrv   mpsdrv.sys   Tue Jul 14 12:08:25 2009 (4A5BCC79)
fffff880`0335f000 fffff880`0338c000   mrxsmb   mrxsmb.sys   Sat Feb 27 20:52:19 2010 (4B88CF33)
fffff880`0338c000 fffff880`033da000   mrxsmb10 mrxsmb10.sys Sat Feb 27 20:52:28 2010 (4B88CF3C)
fffff880`033da000 fffff880`033fd000   mrxsmb20 mrxsmb20.sys Sat Feb 27 20:52:26 2010 (4B88CF3A)
fffff880`00dd1000 fffff880`00ddc000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00f76000 fffff880`00f80000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`03b6a000 fffff880`03b75000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`017ee000 fffff880`01800000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`0161f000 fffff880`01711000   ndis     ndis.sys     Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`03e3a000 fffff880`03e46000   ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`03c81000 fffff880`03cb0000   ndiswan  ndiswan.sys  Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`03d74000 fffff880`03d89000   NDProxy  NDProxy.SYS  Tue Jul 14 12:10:05 2009 (4A5BCCDD)
fffff880`037d6000 fffff880`037e5000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`0368a000 fffff880`036cf000   netbt    netbt.sys    Tue Jul 14 11:21:28 2009 (4A5BC178)
fffff880`01711000 fffff880`01771000   NETIO    NETIO.SYS    Tue Jul 14 11:21:46 2009 (4A5BC18A)
fffff880`00ddc000 fffff880`00ded000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`03b5e000 fffff880`03b6a000   nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`02a56000 fffff800`03033000   nt       ntkrnlmp.exe Wed Oct 27 15:43:09 2010 (4CC791BD)
fffff880`01251000 fffff880`013f4000   Ntfs     Ntfs.sys     Tue Jul 14 11:20:47 2009 (4A5BC14F)
fffff880`01486000 fffff880`0148f000   Null     Null.SYS     unavailable (00000000)
fffff880`0fcbb000 fffff880`0fcbc180   nvBridge nvBridge.kmd Sat Jan 08 14:57:22 2011 (4D27C482)
fffff880`0f060000 fffff880`0fcbad00   nvlddmkm nvlddmkm.sys Sat Jan 08 15:07:22 2011 (4D27C6DA)
fffff880`03f46000 fffff880`03f9a080   nvmf6264 nvmf6264.sys Thu Aug 12 23:46:06 2010 (4C63DEFE)
fffff880`00d8d000 fffff880`00db8000   nvstor   nvstor.sys   Wed May 20 18:45:37 2009 (4A13A711)
fffff880`036d8000 fffff880`036fe000   pacer    pacer.sys    Tue Jul 14 12:09:41 2009 (4A5BCCC5)
fffff880`00fc0000 fffff880`00fd5000   partmgr  partmgr.sys  Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00f80000 fffff880`00fb3000   pci      pci.sys      Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`00e5c000 fffff880`00e63000   pciide   pciide.sys   Tue Jul 14 11:19:49 2009 (4A5BC115)
fffff880`00fea000 fffff880`00ffa000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`01508000 fffff880`01519000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`042c5000 fffff880`0436b000   peauth   peauth.sys   Tue Jul 14 13:01:19 2009 (4A5BD8DF)
fffff880`03c16000 fffff880`03c26000   point64  point64.sys  Tue Jun 29 20:54:31 2010 (4C29B4C7)
fffff880`0f01b000 fffff880`0f058000   portcls  portcls.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`0f010000 fffff880`0f01b000   povrtdev povrtdev.sys Wed Feb 24 23:51:44 2010 (4B8504C0)
fffff880`00cf1000 fffff880`00d05000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`03e16000 fffff880`03e3a000   rasl2tp  rasl2tp.sys  Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`03cb0000 fffff880`03ccb000   raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`03ccb000 fffff880`03cec000   raspptp  raspptp.sys  Tue Jul 14 12:10:18 2009 (4A5BCCEA)
fffff880`03cec000 fffff880`03d06000   rassstp  rassstp.sys  Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`03b0d000 fffff880`03b5e000   rdbss    rdbss.sys    Tue Jul 14 11:24:09 2009 (4A5BC219)
fffff880`01244000 fffff880`0124d000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`013f4000 fffff880`013fd000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`00dc8000 fffff880`00dd1000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`03221000 fffff880`03259000   RDPWD    RDPWD.SYS    Tue Jul 14 12:16:47 2009 (4A5BCE6F)
fffff880`0156f000 fffff880`015a9000   rdyboost rdyboost.sys Sat Jun 19 16:25:06 2010 (4C1C46A2)
fffff880`03e5b000 fffff880`03e73000   rspndr   rspndr.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`04417000 fffff880`045d4a00   RTKVHD64 RTKVHD64.sys Mon Jul 20 22:52:29 2009 (4A644C6D)
fffff880`0436b000 fffff880`04376000   secdrv   secdrv.SYS   Thu Sep 14 01:18:38 2006 (4508052E)
fffff880`04200000 fffff880`042b7000   Sftfslh  Sftfslh.sys  Sat Apr 24 07:20:30 2010 (4BD1F2FE)
fffff880`04376000 fffff880`043c3000   Sftplaylh Sftplaylh.sys Sat Apr 24 07:20:28 2010 (4BD1F2FC)
fffff880`04f53000 fffff880`04f5e000   Sftredirlh Sftredirlh.sys Sat Apr 24 07:20:39 2010 (4BD1F307)
fffff880`03c49000 fffff880`03c54000   Sftvollh Sftvollh.sys Sat Apr 24 07:20:08 2010 (4BD1F2E8)
fffff880`017e6000 fffff880`017ee000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`04f5e000 fffff880`04fe4000   SRTSP64  SRTSP64.SYS  Thu Feb 25 12:59:29 2010 (4B85BD61)
fffff880`03af9000 fffff880`03b0d000   SRTSPX64 SRTSPX64.SYS Thu Feb 25 12:59:48 2010 (4B85BD74)
fffff880`04ebd000 fffff880`04f53000   srv      srv.sys      Fri Aug 27 15:38:00 2010 (4C773318)
fffff880`04e56000 fffff880`04ebd000   srv2     srv2.sys     Fri Aug 27 15:37:46 2010 (4C77330A)
fffff880`043c3000 fffff880`043f0000   srvnet   srvnet.sys   Fri Aug 27 15:37:24 2010 (4C7732F4)
fffff880`01084000 fffff880`010e6000   storport storport.sys Tue Jul 14 12:01:18 2009 (4A5BCACE)
fffff880`03d06000 fffff880`03d07480   swenum   swenum.sys   Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`0113d000 fffff880`011ab000   SYMDS64  SYMDS64.SYS  Tue Aug 18 11:35:30 2009 (4A89E942)
fffff880`011bf000 fffff880`011fa000   SYMEFA64 SYMEFA64.SYS Thu Apr 22 09:47:39 2010 (4BCF727B)
fffff880`037a0000 fffff880`037d6000   SYMEVENT64x86 SYMEVENT64x86.SYS Fri Aug 14 10:28:21 2009 (4A849385)
fffff880`0372a000 fffff880`037a0000   SYMTDIV  SYMTDIV.SYS  Tue May 04 16:38:27 2010 (4BDFA4C3)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Mon Jun 14 15:39:04 2010 (4C15A458)
fffff880`03200000 fffff880`03212000   tcpipreg tcpipreg.sys Tue Jul 14 12:09:49 2009 (4A5BCCCD)
fffff880`0371d000 fffff880`0372a000   TDI      TDI.SYS      Tue Jul 14 11:21:18 2009 (4A5BC16E)
fffff880`043f0000 fffff880`043fb000   tdtcp    tdtcp.sys    Tue Jul 14 12:16:32 2009 (4A5BCE60)
fffff880`036ff000 fffff880`0371d000   tdx      tdx.sys      Tue Jul 14 11:21:15 2009 (4A5BC16B)
fffff880`03abe000 fffff880`03ad2000   termdd   termdd.sys   Tue Jul 14 12:16:36 2009 (4A5BCE64)
fffff960`00560000 fffff960`0056a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03212000 fffff880`03221000   tssecsrv tssecsrv.sys Tue Jul 14 12:16:41 2009 (4A5BCE69)
fffff880`02c00000 fffff880`02c26000   tunnel   tunnel.sys   Tue Jul 14 12:09:37 2009 (4A5BCCC1)
fffff880`03d08000 fffff880`03d1a000   umbus    umbus.sys    Tue Jul 14 12:06:56 2009 (4A5BCC20)
fffff880`0440c000 fffff880`0440df00   USBD     USBD.SYS     Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`03f11000 fffff880`03f22000   usbehci  usbehci.sys  Sat Oct 24 17:27:33 2009 (4AE28235)
fffff880`03d1a000 fffff880`03d74000   usbhub   usbhub.sys   Sat Oct 24 17:28:24 2009 (4AE28268)
fffff880`03eb0000 fffff880`03ebb000   usbohci  usbohci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`03ebb000 fffff880`03f11000   USBPORT  USBPORT.SYS  Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`04400000 fffff880`0440c000   usbprint usbprint.sys Tue Jul 14 12:38:18 2009 (4A5BD37A)
fffff880`04e2b000 fffff880`04e46000   USBSTOR  USBSTOR.SYS  Tue Jul 14 12:06:34 2009 (4A5BCC0A)
fffff880`00fb3000 fffff880`00fc0000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`015ea000 fffff880`015f8000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`0105e000 fffff880`01083000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`00fd5000 fffff880`00fea000   volmgr   volmgr.sys   Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Tue Jul 14 11:20:33 2009 (4A5BC141)
fffff880`01523000 fffff880`0156f000   volsnap  volsnap.sys  Tue Jul 14 11:20:08 2009 (4A5BC128)
fffff880`03c0d000 fffff880`03c16000   wacmoumonitor wacmoumonitor.sys Sat Jan 23 14:33:34 2010 (4B5A51EE)
fffff880`037e5000 fffff880`03800000   wanarp   wanarp.sys   Tue Jul 14 12:10:21 2009 (4A5BCCED)
fffff880`00db8000 fffff880`00dc8000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00e63000 fffff880`00f07000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00f07000 fffff880`00f16000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`036cf000 fffff880`036d8000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff960`000a0000 fffff960`003b0000   win32k   win32k.sys   unavailable (00000000)
fffff880`02c26000 fffff880`02c2f000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`00f6d000 fffff880`00f76000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`03c54000 fffff880`03c75000   WudfPf   WudfPf.sys   Tue Jul 14 12:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`06020000 fffff880`0602a000   hiber_storpo
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`01430000 fffff880`0145b000   hiber_nvstor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002B000
fffff880`061ed000 fffff880`06200000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`06020000 fffff880`0602a000   hiber_storpo
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`0145b000 fffff880`01486000   hiber_nvstor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002B000
fffff880`061ed000 fffff880`06200000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`06020000 fffff880`0602a000   hiber_storpo
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`01430000 fffff880`0145b000   hiber_nvstor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002B000
fffff880`061ed000 fffff880`06200000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`061cd000 fffff880`061ed000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00020000
fffff880`06013000 fffff880`061cd000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001BA000
fffff880`061ed000 fffff880`061f7000   hiber_storpo
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`04e00000 fffff880`04e2b000   hiber_nvstor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002B000
fffff880`06000000 fffff880`06013000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`06e4e000 fffff880`06ebf000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01430000 fffff880`0143e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0143e000 fffff880`01448000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`01448000 fffff880`01473000   dump_nvstor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002B000
fffff880`01473000 fffff880`01486000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

stardate820926 · Feb 17, 2011

Ok I ran the verfier.

It crashed several times trying to reboot and ran the startup repair but eventually booted into windows.

I tried to force it to crash last night but of course it wouldn't. When I came home form work it was sitting on the BSOD but never shut down completely. I have no idea how long it was like that.

I shut it off and restarted and I have attached the minidump folder (I hope that is what you needed). Please let me know if you need additional files.

Thanks again!

fimble · Feb 18, 2011

Hi stardate820926.

You are getting many varied stop errors which can indicate a hardware problem.
Latest:
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

Your latest dump file lists ndis.sys as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

Norton is known to be a cause of BSOD's on Windows 7 systems. I suggest that you uninstall Norton using the Norton Removal Tool ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe in Safe Mode. Download Blue Screen friendly Microsoft Security Essentials as its replacement. Make sure Windows firewall is enabled!

Bugcheck Analysis

Code:

Executable search path is: 
Windows 7 Kernel Version 7600 UP Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a51000 PsLoadedModuleList = 0xfffff800`02c8ee50
Debug session time: Thu Feb 17 06:37:17.288 2011 (UTC + 0:00)
System Uptime: 0 days 0:00:26.083
Loading Kernel Symbols
...............................................................
...................................................
Loading User Symbols
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80002ae1436}

Probably caused by : ndis.sys ( ndis! ?? ::FNODOBFM::`string'+5bc )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ae1436, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cf90e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!IopCompleteRequest+c73
fffff800`02ae1436 488b09          mov     rcx,qword ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

IRP_ADDRESS:  ffffffffffffff88

TRAP_FRAME:  fffff88002f45f80 -- (.trap 0xfffff88002f45f80)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88002f45c80 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ae1436 rsp=fffff88002f46110 rbp=0000000000000000
 r8=fffff88002f46218  r9=fffff88002f46210 r10=0000000000000002
r11=fffff80002ae07d0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe cy
nt!IopCompleteRequest+0xc73:
fffff800`02ae1436 488b09          mov     rcx,qword ptr [rcx] ds:0001:00000000`00000000=????????????????
Resetting default scope

LOCK_ADDRESS:  fffff80002cc5400 -- (!locks fffff80002cc5400)

Resource @ nt!PiEngineLock (0xfffff80002cc5400)    Available

WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted.


WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted.

1 total locks

PNP_TRIAGE: 
    Lock address  : 0xfffff80002cc5400
    Thread Count  : 0
    Thread address: 0x0000000000000000
    Thread wait   : 0x0

LAST_CONTROL_TRANSFER:  from fffff80002ac0ca9 to fffff80002ac1740

STACK_TEXT:  
fffff880`02f45e38 fffff800`02ac0ca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`02f45e40 fffff800`02abf920 : fffffa80`0446b010 fffff980`079e4ee0 fffffa80`046d5470 fffffa80`046d5470 : nt!KiBugCheckDispatch+0x69
fffff880`02f45f80 fffff800`02ae1436 : fffffa80`02e08040 fffff800`02ac75da fffffa80`0446b150 fffff880`00f88787 : nt!KiPageFault+0x260
fffff880`02f46110 fffff800`02a9e0b7 : 00000000`00000000 00000000`00000000 fffffa80`04cf8000 00000000`00000000 : nt!IopCompleteRequest+0xc73
fffff880`02f461e0 fffff800`02ac8b9d : fffffa80`02e08040 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1d7
fffff880`02f46260 fffff800`02acacff : fffffa80`046d5470 fffff800`02f627e5 fffffa80`00000000 fffff800`02c3be80 : nt!KiCommitThreadWait+0x3dd
fffff880`02f462f0 fffff800`02f5f711 : fffffa80`04cf8000 00000000`00000000 fffffa80`03d66a00 fffff800`02f68c00 : nt!KeWaitForSingleObject+0x19f
fffff880`02f46390 fffff880`01416da4 : fffff880`02f46440 fffffa80`00000000 fffffa80`04512640 fffffa80`03d66ac0 : nt!VerifierKeWaitForSingleObject+0x151
fffff880`02f46410 fffff880`014a352e : 00000000`00000000 00000000`00000002 fffff980`06682dc0 00000000`00000000 : ndis! ?? ::FNODOBFM::`string'+0x5bc
fffff880`02f46470 fffff800`02f68c16 : fffff980`06682dc0 fffff980`06682dc0 fffffa80`04cf8050 00000000`00000000 : ndis!ndisPnPDispatch+0x30e
fffff880`02f46510 fffff800`02f6b52a : fffff980`06682f68 fffffa80`04cf8050 fffffa80`04cf9990 fffffa80`04413340 : nt!IovCallDriver+0x566
fffff880`02f46570 fffff800`02f68c16 : fffff980`06682dc0 00000000`00000002 fffffa80`04cf9990 fffffa80`0440b840 : nt!ViFilterDispatchPnp+0x13a
fffff880`02f465a0 fffff800`02e809f5 : fffff980`06682dc0 fffff880`02f466a0 fffffa80`04cf9990 fffffa80`0440b840 : nt!IovCallDriver+0x566
fffff880`02f46600 fffff800`02e81ac3 : fffff8a0`007eaa00 fffff8a0`007d4ab0 fffff880`02f467b0 ffffffff`8000013c : nt!IopFilterResourceRequirementsCall+0xc5
fffff880`02f46670 fffff800`02e82882 : fffff8a0`007ecb58 fffff8a0`007ecb60 00000000`ffffffff fffff8a0`00000005 : nt!IopQueryDeviceResources+0x313
fffff880`02f46750 fffff800`02e9f932 : fffff880`00000000 fffffa80`00000004 00000000`00000000 00000000`0000001c : nt!PnpGetResourceRequirementsForAssignTable+0x192
fffff880`02f467b0 fffff800`02e9fde1 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`0000001c : nt!PnpAllocateResources+0x82
fffff880`02f46860 fffff800`02e9ff10 : 00000000`00000001 00000000`00000700 00000000`00000010 fffffa80`02e154d0 : nt!PnpAssignResourcesToDevices+0xf1
fffff880`02f46900 fffff800`02eaea95 : fffffa80`0464fa00 fffffa80`021d8620 00000000`00000000 00000000`00000000 : nt!PnpProcessAssignResources+0x100
fffff880`02f46950 fffff800`02eaf12c : fffff800`02cc2d80 00000000`00000000 00000000`00000010 fffff800`02eaf0b0 : nt!PipProcessDevNodeTree+0xb5
fffff880`02f46bc0 fffff800`02bc33a2 : 00000001`00000003 fffff800`02c665f8 00000000`00000001 00000000`00000000 : nt!PiProcessStartSystemDevices+0x7c
fffff880`02f46c10 fffff800`02ace961 : fffff800`02bc30a0 fffff800`02dbb901 fffffa80`02e08000 00000000`00000000 : nt!PnpDeviceActionWorker+0x302
fffff880`02f46cb0 fffff800`02d647c6 : fffff880`02f57f00 fffffa80`02e08040 00000000`00000080 fffffa80`0216eb30 : nt!ExpWorkerThread+0x111
fffff880`02f46d40 fffff800`02a9fc26 : fffff800`02c3be80 fffffa80`02e08040 fffffa80`02e07680 fffff880`02f57f10 : nt!PspSystemThreadStartup+0x5a
fffff880`02f46d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
ndis! ?? ::FNODOBFM::`string'+5bc
fffff880`01416da4 8b4730          mov     eax,dword ptr [rdi+30h]

SYMBOL_STACK_INDEX:  8

SYMBOL_NAME:  ndis! ?? ::FNODOBFM::`string'+5bc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: ndis

IMAGE_NAME:  ndis.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc184

FAILURE_BUCKET_ID:  X64_0xA_VRF_ndis!_??_::FNODOBFM::_string_+5bc

BUCKET_ID:  X64_0xA_VRF_ndis!_??_::FNODOBFM::_string_+5bc

Followup: MachineOwner

Drivers:

Code:

fffff880`00f7d000 fffff880`00fd4000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`03d22000 fffff880`03dac000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`0fde3000 fffff880`0fdf9000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`03e00000 fffff880`03e17000   amdk8    amdk8.sys    Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`010c5000 fffff880`010d0000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`00cda000 fffff880`00ce3000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00d7c000 fffff880`00da6000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`015e2000 fffff880`015e9000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03ee3000 fffff880`03fd0000   BHDrvx64 BHDrvx64.sys Mon Nov 15 23:11:35 2010 (4CE1BE27)
fffff880`03ed2000 fffff880`03ee3000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`0361e000 fffff880`036ba000   ccHPx64  ccHPx64.sys  Fri Feb 05 21:05:45 2010 (4B6C8829)
fffff880`019ca000 fffff880`019f4000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`01944000 fffff880`01974000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00d1e000 fffff880`00d7c000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`014f4000 fffff880`01567000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`0f046000 fffff880`0f056000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`01974000 fffff880`01982000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03600000 fffff880`0361e000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`037e8000 fffff880`037f7000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`0192e000 fffff880`01944000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0f061000 fffff880`0f083000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`01982000 fffff880`0198c000   dump_diskdump dump_diskdump.sys Tue Jul 13 04:32:05 2010 (4C3BDE35)
fffff880`019b7000 fffff880`019ca000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`0198c000 fffff880`019b7000   dump_nvstor dump_nvstor.sys Wed May 20 07:45:37 2009 (4A13A711)
fffff880`0fcef000 fffff880`0fde3000   dxgkrnl  dxgkrnl.sys  Wed Jan 26 04:22:56 2011 (4D3FA1A0)
fffff880`0f000000 fffff880`0f046000   dxgmms1  dxgmms1.sys  Wed Jan 26 04:22:12 2011 (4D3FA174)
fffff880`03772000 fffff880`037e8000   eeCtrl64 eeCtrl64.sys Fri May 21 22:44:45 2010 (4BF6FECD)
fffff880`0118a000 fffff880`0119e000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`010d0000 fffff880`0111c000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`01578000 fffff880`01582000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`018f4000 fffff880`0192e000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`01801000 fffff880`0184b000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff800`02a08000 fffff800`02a51000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`040c6000 fffff880`040ea000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`018eb000 fffff880`018f4000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`03e20000 fffff880`03e3e000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`036c1000 fffff880`0373c000   IDSvia64 IDSvia64.sys Fri Nov 05 21:13:11 2010 (4CD47367)
fffff880`03c64000 fffff880`03c8b000   Ironx64  Ironx64.SYS  Wed Apr 28 01:48:23 2010 (4BD785D7)
fffff880`03e4d000 fffff880`03e5c000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00bb4000 fffff800`00bbe000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`0417c000 fffff880`041bf000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`013e6000 fffff880`01400000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01200000 fffff880`0122b000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`0f083000 fffff880`0f088200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`00cfd000 fffff880`00d0a000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`03e3e000 fffff880`03e4d000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00de3000 fffff880`00dee000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00fdd000 fffff880`00fe7000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`00cef000 fffff880`00cfa000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`018d9000 fffff880`018eb000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01400000 fffff880`014f2000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`041e3000 fffff880`041ef000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`04000000 fffff880`0402f000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`03c26000 fffff880`03c35000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03dac000 fffff880`03df1000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01582000 fffff880`015e2000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`00dee000 fffff880`00dff000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`00ce3000 fffff880`00cef000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02a51000 fffff800`0302e000   nt       ntkrnlmp.exe Wed Oct 27 03:43:09 2010 (4CC791BD)
fffff880`01243000 fffff880`013e6000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`019f4000 fffff880`019fd000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`0fced000 fffff880`0fcee180   nvBridge nvBridge.kmd Sat Jan 08 01:57:22 2011 (4D27C482)
fffff880`0f092000 fffff880`0fcecd00   nvlddmkm nvlddmkm.sys Sat Jan 08 02:07:22 2011 (4D27C6DA)
fffff880`040ea000 fffff880`0413e080   nvmf6264 nvmf6264.sys Thu Aug 12 12:46:06 2010 (4C63DEFE)
fffff880`00da6000 fffff880`00dd1000   nvstor   nvstor.sys   Wed May 20 07:45:37 2009 (4A13A711)
fffff880`03c00000 fffff880`03c26000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00fe7000 fffff880`00fee000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00fee000 fffff880`00ffe000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`01567000 fffff880`01578000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`0413f000 fffff880`0417c000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`0f056000 fffff880`0f061000   povrtdev povrtdev.sys Wed Feb 24 10:51:44 2010 (4B8504C0)
fffff880`00d0a000 fffff880`00d1e000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`041bf000 fffff880`041e3000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`0402f000 fffff880`0404a000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`0404a000 fffff880`0406b000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`0406b000 fffff880`04085000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03c9f000 fffff880`03cf0000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`015f7000 fffff880`01600000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`00dd1000 fffff880`00dda000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`00dda000 fffff880`00de3000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`0189f000 fffff880`018d9000   rdyboost rdyboost.sys Sat Jun 19 05:25:06 2010 (4C1C46A2)
fffff880`01897000 fffff880`0189f000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`03c8b000 fffff880`03c9f000   SRTSPX64 SRTSPX64.SYS Wed Feb 24 23:59:48 2010 (4B85BD74)
fffff880`01063000 fffff880`010c5000   storport storport.sys Tue Jul 14 01:01:18 2009 (4A5BCACE)
fffff880`0fdf9000 fffff880`0fdfa480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`0111c000 fffff880`0118a000   SYMDS64  SYMDS64.SYS  Tue Aug 18 00:35:30 2009 (4A89E942)
fffff880`0119e000 fffff880`011d9000   SYMEFA64 SYMEFA64.SYS Wed Apr 21 22:47:39 2010 (4BCF727B)
fffff880`0373c000 fffff880`03772000   SYMEVENT64x86 SYMEVENT64x86.SYS Thu Aug 13 23:28:21 2009 (4A849385)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`03d15000 fffff880`03d22000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`03cf7000 fffff880`03d15000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`03c50000 fffff880`03c64000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff880`03fd0000 fffff880`03ff6000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`04085000 fffff880`04097000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`03ebd000 fffff880`03ece000   usbehci  usbehci.sys  Sat Oct 24 05:27:33 2009 (4AE28235)
fffff880`03e5c000 fffff880`03e67000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`03e67000 fffff880`03ebd000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`015e9000 fffff880`015f7000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`011d9000 fffff880`011fe000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00e6a000 fffff880`00ec6000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`0184b000 fffff880`01897000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`03c35000 fffff880`03c50000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`0122b000 fffff880`0123b000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00eca000 fffff880`00f6e000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f6e000 fffff880`00f7d000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03df1000 fffff880`03dfa000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03e17000 fffff880`03e20000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00fd4000 fffff880`00fdd000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

DeanP · Feb 18, 2011

Turn off Driver Verifier while you are uninstalling Norton.

Unexpected Shutdown BSOD

stardate820926

New member

My Computer

DeanP

Banned

My Computer

stardate820926

New member

My Computer

fimble

New member

My Computer

DeanP

Banned

My Computer