Unexpected_Kernel_Mode_trap win 7 32bit

[garublue]

i have a problem about BSOD with my desktop. The details of this error in attach file. Please help me, thanks so much

View attachment 347685

 

[cluberti]

There are not any dump files contained within this folder. Make sure your system is configured to at least create kernel memory dumps - also, look to see if you have any recent .dmp files in either \Windows (memory.dmp) or *.dmp files in \Windows\Minidump.

 

[garublue]

this is link download file MEMORY.DMP : https://drive.google.com/file/d/0Bznmj1QrE3HQZGNneDR1NzFSQ3M/view?usp=sharing
please help me , thanks

 

[cluberti]

That file is corrupt, unfortunately:

Loading Dump File [C:\Users\cluberti\Desktop\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       http://msdl.microsoft.com/download/symbols

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       http://msdl.microsoft.com/download/symbols
Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is:
Missing image name, possible paged-out or corrupt data.
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Unable to add module at 00000000`00000000
WARNING: .reload failed, module list may be incomplete
Debugger can not determine kernel base address
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`03604000 PsLoadedModuleList = 0xfffff800`03849e90
Debug session time: Sun Jan 25 17:59:22.905 2015 (UTC - 8:00)
System Uptime: 0 days 0:14:46.904
Missing image name, possible paged-out or corrupt data.
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Unable to add module at 00000000`00000000
WARNING: .reload failed, module list may be incomplete
Debugger can not determine kernel base address
Loading Kernel Symbols
Missing image name, possible paged-out or corrupt data.
.*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Unable to add module at 00000000`00000000
Unable to read KLDR_DATA_TABLE_ENTRY at 00000000`00000000 - NTSTATUS 0xC0000147

One thing I noticed though, is the build string - "7601.17514.amd64fre.win7sp1_rtm.101119-1850". If that build string is correct (hard to say in a corrupt dump, but... it is there and it is an accurate build stamp, so it's at least possible), I must ask - when is the last time you patched your machine? That build string has changed many times since SP1 with kernel updates, and you're running an RTM kernel. In fact, the latest build of the GDR kernel that is publicly available has build string 6.1.7601.18700 (win7sp1_gdr.141211-1742).

Please make certain that your Windows 7 box is fully patched before you do anything further.