Unexpective Shutdown

[georgevti]

Hi everyone!! I am generally thrilled with 7 but periodically an unexpected shutdown occurs... Here's the detail box:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1032

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800618F010
BCP2: FFFFF880065A1220
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112309-30388-01.dmp
C:\Windows\Temp\WER-37143-0.sysdata.xml

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Any ideas??

 

[torrentg]

Hi. Search the forum for posts under my user name and 0x116.

 

[georgevti]

Switched the PnP bios option to yes! Hope that does the trick! Thanks for the reply/help torrentg!!

 

[georgevti]

torrentg unfortunately I got another BSOD today... The thing is that I am using the latest drivers for both the video card and mother board(windows 7 took care of the motherboard and I downloaded the latest nvidia driver). I also haven't made any change in my default Bios settings and I am not overclocking anything!
How can I update these drivers that you wpote about??:

OEM03Afx OEM03Afx.sys Fri Jun 08 04:00:36 2007
OEM03Vfx OEM03Vfx.sys Mon Mar 05 05:55:47 2007
OEM03Vid OEM03Vid.sys Wed Apr 25 03:42:48 2007
VSTDPV6 VSTDPV6.SYS Wed Oct 15 20:57:45 2008
VSTBS26 VSTBS26.SYS Wed Oct 15 20:54:06 2008
amdxata amdxata.sys Tue May 19 13:56:59 2009
spldr spldr.sys Mon May 11 12:56:27 2009
e1e6032e e1e6032e.sys Tue Mar 24 14:17:23 2009

 

[torrentg]

Google them to find out what they are and where they lead to.

 

[georgevti]

Torrentg I ve updated all the drivers(using driver genius for the motherboard and nvidia's site for the video card). I am still getting a BSOD and an unexpected restart from time to time(actually The screen goes black after it stucks and the system reboots after a while)... If you can think anything else I would be grateful! I incude the last Dmp file if that helps! Sorry if I am being annoying... This 116 error really pises me off!

 

[Lordbob75]

I can analyze the dump. Looks to be a bad video card driver, so you need to go look again on their site for a nice clean new one.

~Lordbob

 

[usasma]

Another STOP 0x116 crash.

From this link: http://www.sevenforums.com/crashes-debugging/25912-bsod.html#post280172

These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.

In short, update drivers and ensure that the card isn't overheating. If that doesn't help, try another video card.

 

[torrentg]

It's never in relation to the actual video card driver. Users get this no matter which they try. So best bet is to use the latest. Other drivers on the system could be involved, or as Usasma says, heat or bad card.

 

[georgevti]

I am using the latest driver specified for win7x64 which I downloaded from invidia website, so there is no driver update issue... Maybe its an overheat issue... I ll see if the fan is dirty or adjust the speed . The thing is that I have a Temp display program wich came with the motherboard but unfortunately it doesnt work with x64 os

 

[torrentg]

Other drivers on the system could be involved

I am using the latest driver specified for win7x64 which I downloaded from invidia website, so there is no driver update issue

See where these two statements might possibly conflict?

I'm sure you have some or many 2008 or earlier drivers on the system.

 

[georgevti]

Guys I ve updated all drivers and still getting the same BSOD from time to time...

Here is the last dmp file...

 

[torrentg]

Rename this: apqf062q apqf062q.SYS

to apqf062q.bak

Reboot and see if it helps.

You could also go to the manfacturer's website and get the latest HD Audio driver: ADI® AD1988 8 -Channel High Definition Audio CODEC

Update this >>>

pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006

 

[georgevti]

Already did the HD audio driver audio codec (I ve got the latest one!)
How do I rename the apqf062q.SYS????
PS I made a search and there is no such .sys file in my system....

 

[georgevti]

O I forgot: Using Driver robot i get a message that the only driver that is not up to date is the marvell virtual device driver... I cant seem to find an update though ... My driver current version is 1.2.0.7100 but I guess that cant be the thing causing this BSOD

 

[georgevti]

Another one.... Is there any way to determine whats wrong??? Will a format fix the problem?

 

[Lordbob75]

George, that points to a bad video driver. Go into Device Manager and uninstall your display adapter driver. Go to your adapters manufacturers website, and download the latest Seven driver for your card.

Install. This should fix it.

~Lordbob

 

[georgevti]

Did that once again and still the same thing... Now I am getting 1 BSOD every day... Lordbob could it be a ram issue??? Or a Bios issue??

 

[Lordbob75]

Did that once again and still the same thing... Now I am getting 1 BSOD every day... Lordbob could it be a ram issue??? Or a Bios issue??

I am not sure. When I get home, I will investigate some more. I can't analyze dumps at school.

~Lordbob

 

[georgevti]

Lordbob please analyze my last dmp file I am sending and tell me for sure if its a gpu driver(or hardware) issue... thank you in advance!