Unknown device 5U875 driver help please

[dyvurcz]

I have a sony vaio vgn-ns140e laptop which had no problem with using motion eye built in web cam until now. Not sure why...I can see the camera in device manager but there is a unknown device 5U875 that I'm not sure what it is but can only assume it has something to do with my camera no longer working. I've searched all over including sony site for a fix and found nothing. I'm running windows 7 64 bit ultimate. Camera shows in device manager but any application that I try to use it in theres just a black screen. Any help would be appreciated.

 

[AC]

See if there are any drivers here that fix anything.
Sony eSupport - VGN-NS140E - Support

 

[dyvurcz]

I've tried everything there no luck...Thanks for the reply though

 

[AC]

I'm currently going on Sony eSupport, see if I can get help.

 

[AC]

Are you with me? Sony wants you. On the PC with the issue, go to http://www.logmein123.com/ enter code 155095 and click start download. Then, please click on "Run" to download and install the remote applet/LogMeIn applet to initiate our remote session.

 

[tman69]

the 5U875 is the driver for the webcam

get driver here

http://www.mitsdrivers.com/pages_5u875-driver.html

 

[dyvurcz]

thanks guys I'm on with sony now

 

[AC]

Also found this in a google search
http://www.mitsdrivers.com/pages_5u875-driver.html

 

[dyvurcz]

ok I tried sony they wanted $80 to fix the problem so back to square one. Going to try the drivers you suggested.

 

[AC]

ok I tried sony they wanted $80 to fix the problem so back to square one. Going to try the drivers you suggested.

Sorry they couldn't help, hopefully the drivers work.

 

[dyvurcz]

Tried both of those links for driver detective they both cost money as well lol

 

[tman69]

THE DRIVER YOU NEED AT THIS LINK IS FREE!

http://www.mitsdrivers.com/pages_5u875-driver.html

I just downloaded it as a test

 

[AC]

THE DRIVER YOU NEED AT THIS LINK IS FREE!

http://www.mitsdrivers.com/pages_5u875-driver.html

I just downloaded it as a test

Did you open the zip? If you did, you would see there ISN'T A driver. I know because- A It's the same link I posted, and B I downloaded and opened the file.

 

[tman69]

oops!

OK --according to sony support site--your machine is vintage 2008--there is a 'camera driver' listed vers 2.0.21.155 released 9/22/2008 and was written for Vista

Sony eSupport - VGN-NS140E - Support

they show no drivers for win7 32 or 64 bit

the vista driver may work-the 5u875 unknown device error may be a...'glitch' try disabling that device in device manager--IF machine then functions as expected--then you can probably delete the 'unknown device'

 

[AC]

I've already tried to give him the Vista driver, didn't work. And sorry if I sounded harsh, my bad

 

[tman69]

no problem---looks as though the solution involves spending $$--that's the problem with 'older' tech (although 4 years shouldn't be that old) that is why I build all my machines--and only 'update' anything when absolutely necessary.

am out

 

[dyvurcz]

yea it's a link for driver detective lol. I have tried the vista driver which didn't work so it looks like I'm sol. not about to spend $80 with sony when I could just buy a usb webcam for a fraction of that

 

[AC]

Here ya go Amazon.com: Logitech HD Webcam C310: Electronics

 

[dyvurcz]

cool thanks!

 

[AC]

No problem