Under the drop down menu the very first selection is hardware id are you saying it is missing when you follow the above directions? Right click on device>properties>details tab>drop down menu>hardware id>Copy and Paste ID string.(aem not rying ot step on your toes) Plus without any system specs your not going to be able to get help your looking for. At the top of the page it says User CP click on it. Then scroll down on the left to edit system specs, please input everything you know about your system. Otherwise how are we to know where to start looking for information on those devices? Thanks. Fabe