Solved Unknown Driver??????

[SilverKiller]

people today when i restarted my pc it said its installing a driver - then it said it failed and the driver is called UnKnown Device aND when i look at device manager it says in Universal Serial Bus Controllers that the driver is called Unknown Device and got a problem ???!!! any help?

 

[bassfisher6522]

Any thing showing as unknown is never good. I would suggest checking for a virus and malware lurking on your system.

 

[gregrocker]

Did you plug something in before this, like a flash stick? Likely it's driver.

If not trace the Hardware Identification then go to the maker's SUpport Downloads webpage for the driver, or google it.

Let us know if you need help.

 

[SilverKiller]

ok doing the virus scan but everything in the pc works correctly

 

[SilverKiller]

Did you plug something in before this, like a flash stick? Likely it's driver.

If not trace the Hardware Identification then go to the maker's SUpport Downloads webpage for the driver, or google it.

Let us know if you need help.

Currently i didnt plug in anything

 

[gregrocker]

The hardware ID trace from Device Manager will determine the device.

Be sure you also have Updates set to Automatic, treating Recommended same as Important, and enable Automatically get recommended drivers and updates for your hardware. Optional Updates may then yield a driver.

 

[SilverKiller]

currently when i changed the device description in device manager -> unknown device -> properties -> details -> property ->hardware ids and it says value : USB/Unknown

 

[gregrocker]

What's plugged into your USB ports?

Try uninstalling the Device and see if it reinstalls at boot. If so something must be plugged in.

 

[SilverKiller]

nothing is plugged in

 

[gregrocker]

Try installing it's driver Automatically, unzip and browse into the factory chipset to see if it's a standard chipset driver that needs adding, check optional Windows Updates.

 

[SilverKiller]

cant find it on internet and when i did a system restore it installed it again.. now what? should i uninstall the device and restart my pc?

 

[gregrocker]

That's what I recommended earlier.

We expect that you will follow all steps given, reporting back results or asking further questions to get each step done. Only then will we give new steps.

 

[SilverKiller]

it just reinstall it and fail

 

[gregrocker]

What do you mean fail? Did it come back after you Uninstalled in Device Manager and then rebooted?

What happened when you ran Automatic drive update? What happened when you browsed into unzipped Chipset as suggested earlier?

Why do you not reply to each step so we know what you've done and don't have to type them out twice? This is annoying.

 

[SilverKiller]

i mean by fail that it fails to install and i didnt find any thing in internet for it and when i ran the automatic drive update there is no update

 

[gregrocker]

Then if it won't pick up a driver from the PC's or mobo's latest Win7 chipset I'd just disable and ignore it. If you notice any function is missing or lacking I'd go back to the chipset installer you've unzipped, rightlick on it's .exe file to Run as Admin to install the chipset to see if it gets its driver.

 

[SilverKiller]

well nothing is wrong with the windows but i cant put any USB in the pc

 

[gregrocker]

Then install the latest chipset from the HP Support Downloads webpage for your model.

 

[SilverKiller]

what????????? today when i opened device manager i couldnt find it... but i cant put any usb also.... but not a big problem

 

[gregrocker]

Have you installed the latest chipset for your model PC, from the HP Support Downloads webpage?

Since you apparently have no interest in finding it and won't even ask back how to do so, I'm providing you a link to the HP Downloads page for your model here: Software & Driver Downloads HP Pavilion dv6-7070ex Entertainment Notebook PC | HP® Support

I would install all three items listed under 64 bit Win7 chipset.