Unknown Sender - Windows Live Mail

[winsupertweaker]

When I send an email and a copy of it goes to the "sent folder" or I delete the sent email, each time I visit either folder and click on the mail I sent, it says "unknown sender".

I have checked blocked and safe senders list. I am in the safe senders list and not in blocked senders list. I have myself as a contact at Hotmail and all synchronizing with email and calendar work just fine.

My security settings are the same as well. This just start happening about a week ago. I have uninstalled and resinstalled Windows Live Essentials (mail and messenger).

Something I am missing....grrr! :shock:

 

[roncerr]

If you send somthing to yourself does it show up in the inbox? Who is it from in that folder? When you first wrote it and before sending, what is in the "From" field.

 

[winsupertweaker]

hello ron,

yes. when I send something to myself it arrives in the inbox. Does not show "unkown sender" in the inbox folder. Just the sent/delete folders.

I am in the to and from lines: but these things are all basics that I have analyzed. Something to do with hotmail server or a windows update, perhaps.

 

[roncerr]

...Something to do with hotmail server or a windows update, perhaps...

I could not duplicate the problem with a pop3 account from my ISP which is not Hotmail. (I also have a pop3 Hotmail account but haven't set that up yet as an account in WLM.) Is your problem with a Hotmail account? Is it pop3 or html? Have you got any non-Hotmail accounts to try?

 

[Bill2]

Seems to be a bug. Other people also have the problem.

Windows Live Mail is listing me as an "Unknown Sender"

 

[roncerr]

Seems to be a bug. Other people also have the problem.

Windows Live Mail is listing me as an "Unknown Sender"

According to one poster it's a problem with the http Hotmail account on WLM, which is why I can't duplicate it:

" 1) Yes, there is a "From header" and it contains both my name as well as my Hotmail email address. Both my name and email address are correct.

2) All of the email messages in my Sent Items folder were created and sent via the WLM program.

3) My WLM account (for accessing Hotmail) is set up as a HTTP."

 

[winsupertweaker]

Seems to be a bug. Other people also have the problem.

Windows Live Mail is listing me as an "Unknown Sender"

Thanks Bill.

 

[winsupertweaker]

Just so we all know what we are talking about, here is a screenshot I made to point out what is a "new annoyance" with Windows Live Mail using a hotmail account.

 

[winsupertweaker]

I have done a lot of researching on this subject. Though no harm comes from the "unknown sender" appearing in folders in WLM that have "your email address as the sender", it's still annoying. I know many of us freak-out when something on our "real desktops" gets moved or someone leaves a finger print on your screens!!! lol Hopefully there will be a fix to this soon......I am really fastidious about my system! :sarc:

 

[roncerr]

Any chance this may have been fixed in the 2011 version, which recently came out of beta?

 

[winsupertweaker]

Dunno. You and I know as much about this as we're gonna know until someone has the fix posted....

 

[richardsome]

Its been over a year now since I noticed and reported this minor bug. Windows live essentials 2011 and all of its components (besides live mesh i believe) have been out of beta for a long time and have already had a few hotfixes, so I doubt this bug will get fixed before the relase of windows 8, as it would be very low on their list of priorities, just like the 'windows notepad never ever saves the maximised window placement setting' bug that has remained unfixed in every version of windows since windows 95.

 

[Mr Torture]

How can I prevent my messages from being marked as from an “unknown sender” in the Windows Live Hotmail interface?


One way to ensure that your messages aren’t marked as being from an “unknown sender” is to join Return Path’s Sender Score Certified Email program, a third-party accreditation and reputation service that provides Windows Live Hotmail with a list of responsible senders. Alternatively, if a Hotmail user adds your domain or email address to their “contacts” or their “safe-senders list” they will no longer see this notification. In addition, senders who are on the Return Path Sender Score Certified list or on a user’s “safe sender’s” list typically experience links and images within their messages enabled by default.

I just added all my hot-mail email addresses to my contacts list and that fixed it ..

 

[richardsome]

Thanks Mr Torture. I most likely won't really use that workaround on a long term basis, however I shall have a play around anyways. Your method is the only suggested workaround on the internet net to date that I or anybody else in any forums I have searched on is aware of. Im too tired to re-word that properly, but yeh..

Cheers

 

[richardsome]

Oh also the bug only* applies to windows live mail accounts and usually only appears in the sent items folder, but sometimes in your inbox if you send yourself an email from and to that same email account you are logged in with, as in the Windows live mail application doesn't trust your email, which is ironic, and marking yourself as a safe sender doesn't work as it ignores ONLY your own email from the safe senders list. I presume the same situation might occur by sending an email to yourself from one windows live account to another (if you have multiple windows live accounts) and I know the bug applies if you send an email to yourself from another computer/OS/email client/live web mail using the same account, not just doing it all from within the live mail app.

 

[Mr Torture]

Just to clarify . Not my solution but info I found .

I have had this issue for ages now and did some looking on the net . I found the question being asked here ( W7 Forum ) and then found a solution and thought I may help some people so I have registered so others would know what I found .

Source . Troubleshooting

 

[richardsome]

Yeh that just shows the modern shift of peoples tendencies to go directly to forums before checking FAQ's and stuff.
If I find the time i will try and link this thread to some of the other popular forums where this question remains unanswered. I have just re-read that Troubleshooting page and am now thinking that regardless of the bug being fixed or not, the Return Path Sender Score Certified Email service seems appealing to me for the long term.

Thanks again for your help.

Windows 7 forums added to my safe senders list now =D