Update Errors and Unavailable repair files

[elkevo20]

The windows update error codes are Code 80073712 and 64C Also Looking at the CheckSUR Log I have many unavailable repair files.

 

[americancritic2]

Hello and welcome to the sevens forum.

1. First I would do is a complete scan using your security.

2. Go to accessories right click the command promt, type sfc /scannow and let it run without using your system to see if it will repair any files.

 

[elkevo20]

Scanned nothing came up, and the sfc scan didn't find any problems.

 

[NoelDP]

Here's the error-list from the CheckSUR log...

Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.18637_en-us_b818f58670898bbd.manifest
 winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.22843_none_80a46a3e85194f37.manifest
 winsxs\manifests\amd64_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.22843_none_25d0997ea843ed32.manifest
 winsxs\manifests\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18637_none_c937305dd6bd2876.manifest
 winsxs\manifests\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18637_none_ecb2935b6af13c52.manifest
 winsxs\manifests\wow64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18637_none_f7073dad9f51fe4d.manifest
 winsxs\manifests\x86_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22843_en-us_672eda97174dc073.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_6.1.7601.22843_en-us_e535f381c671cf9d.manifest
 winsxs\manifests\amd64_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.22843_en-us_c34d761acfab31a9.manifest
 winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.18637_none_0eb286a7a7d91f21.manifest
 winsxs\manifests\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.22843_none_4fb9a6ae1504ca69.manifest
 winsxs\manifests\x86_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.22843_none_c627b51c19090c11.manifest
 winsxs\manifests\amd64_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22843_none_bc6c74c221728719.manifest
 winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22843_none_db410c0392613b8e.manifest
 winsxs\manifests\amd64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.22843_none_995b6a47ac8b8c3f.manifest
 winsxs\manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.22843_none_0f2d5444c10272a7.manifest
 winsxs\manifests\amd64_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.22843_none_2246509fd1667d47.manifest
 winsxs\manifests\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.22843_none_4564fc5be0a4086e.manifest
 winsxs\manifests\amd64_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.22843_none_360bd4ac6c7e009c.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.22843_none_04d8a9f28ca1b0ac.manifest
 winsxs\manifests\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22843_none_604dd93e691515e3.manifest
 winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.22843_none_8af91490b97a1132.manifest
 winsxs\manifests\wow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22843_none_e595b655c6c1fd89.manifest
 winsxs\manifests\wow64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.22843_none_a3b01499e0ec4e3a.manifest
 winsxs\manifests\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22843_en-us_5c75279fd1556e0d.manifest
 winsxs\manifests\amd64_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.18637_none_2555cbe18f1a99ac.manifest
 winsxs\manifests\x86_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.22843_none_d9ed3928b4208f66.manifest
 winsxs\manifests\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.18637_en-us_5bfa5a02b82c1a87.manifest
 winsxs\manifests\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.22843_none_ed2d60f8841a8fd8.manifest
 winsxs\manifests\wow64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.22843_none_f7820b4ab87b51d3.manifest
 winsxs\manifests\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22843_en-us_b893c32389b2df43.manifest
 winsxs\manifests\amd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.18637_none_045ddc5573785d26.manifest
 winsxs\manifests\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.22843_none_c9b1fdfaefe67bfc.manifest
 servicing\packages\Package_105_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_105_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_106_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_106_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_107_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_107_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_108_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_108_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_109_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_109_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_111_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_111_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_113_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_113_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_114_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_114_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_115_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_115_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB3003057~31bf3856ad364e35~amd64~~11.2.1.0.mum
 servicing\packages\Package_3_for_KB3003057~31bf3856ad364e35~amd64~~11.2.1.0.mum
 servicing\packages\Package_49_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_49_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_4_for_KB3003057~31bf3856ad364e35~amd64~~11.2.1.0.mum
 servicing\packages\Package_50_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_50_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_51_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_51_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_53_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_53_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_54_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_54_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_5_for_KB3003057~31bf3856ad364e35~amd64~~11.2.1.0.mum
 servicing\packages\Package_80_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_80_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3003057_RTM~31bf3856ad364e35~amd64~~11.2.1.0.mum
 servicing\packages\Package_for_KB3003057~31bf3856ad364e35~amd64~~11.2.1.0.mum
 servicing\packages\Package_for_KB3003743_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3003743_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum

I'll post a fix protocol later.

 

[elkevo20]

So any idea?

 

[NoelDP]

I've uploaded a file - accaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder accaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[elkevo20]

Ok it seems to look a lot better only says 1 thing is unavailable now.

 

[elkevo20]

Also now when I do a sfc /scannow I get
The CBS Log is 330 mb So I zipped it and put it on onedrive heres the link https://onedrive.live.com/redir?resid=8EF81486E996579E!7522&authkey=!AAGZRfvDVz96_5w&ithint=file,zip

 

[NoelDP]

Here's the CheckSUR error...

Unavailable repair files:
 winsxs\manifests\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22843_en-us_5c75279fd1556e0d.manifest

... back in a jiffy!

 

[NoelDP]

I've uploaded a file - e20aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder e20aa in the same place.
Open this folder - there should be one folder inside it (Manifests, )

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[NoelDP]

..and here's the SFC result...

 Line 1206494: 2015-05-14 14:00:06, Info                  CSI    00000516 [SR] Repairing 1 components
 Line 1206495: 2015-05-14 14:00:06, Info                  CSI    00000517 [SR] Beginning Verify and Repair transaction
 Line 1206498: 2015-05-14 14:00:06, Info                  CSI    00000519 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 1206501: 2015-05-14 14:00:06, Info                  CSI    0000051b [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18839, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

Easiest way to fix this is to uninstall KB3022345, then go back to Windows Update, do a Check for Updates, and reinstall the new version you'll be offered.

 

[elkevo20]

OK so for the Manifest it looks good.
But for uninstalling that update that's a no go.

 

[NoelDP]

CheckSUR found and fixed just the one error -

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22843_en-us_5c75279fd1556e0d.manifest x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22843_en-us_5c75279fd1556e0d 
(fix) CSI Manifest All Zeros CSI File Replaced File: x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22843_en-us_5c75279fd1556e0d.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab

Please run another SFC /SCANNOW and we'll see if anything has changed there

 

[elkevo20]

Still an error

 

[elkevo20]

But there is a plus side.

 

[NoelDP]

OK - please post the CBS folder again and I'll take another look.

 

[elkevo20]

Seems a lot smaller....

 

[NoelDP]

Here's the error from that file...

2015-05-19 08:00:23, Info                  CBS    Disabling manifest caching, because the image is not writeable.
2015-05-19 08:00:25, Error                 CSI    0000000b (F) STATUS_MEDIA_WRITE_PROTECTED #1163540# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysSetInformationFile(flags = (AllowNotSameDevice), h = 105c8 ("\Device\HarddiskVolumeShadowCopy2\Windows\winsxs\ManifestCache\702349c5b78f9a04_blobs.bin"), iosb = @0x17fd770, buff = @0x17b2e0, bufflen = 242 (0x000000f2), ic = 10 (0x0000000a), disp = Invalid)
[gle=0xd00000a2]
2015-05-19 08:00:25, Error                 CSI    [EMAIL="0000000c@2015/5/19:13:00:25.111"]0000000c@2015/5/19:13:00:25.111[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2530): Error STATUS_MEDIA_WRITE_PROTECTED originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysSetInformationFile expression: (null)
[gle=0x80004005]
2015-05-19 08:00:25, Error                 CSI    0000000d (F) STATUS_MEDIA_WRITE_PROTECTED #1163538# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::TransferFile(flags = (ReplaceIfExists|OpenForBackupIntent|MissingFileIsOk), op = [4]"Move", odir = NULL, oname = [l:206{103}]"\??\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\WinSxS\ManifestCache\702349c5b78f9a04_blobs.bin", ndir = NULL, nname = [l:218{109}]"\??\GLOBALROOT\Device\HarddiskVolumeShadowCopy2\Windows\WinSxS\ManifestCache\35d5abc53392d00102000000ec055c07", disp = (null))
[gle=0xd00000a2]
2015-05-19 08:00:25, Error                 CSI    0000000e (F) STATUS_MEDIA_WRITE_PROTECTED #1163529# from ComponentStore::CRawStoreLayout::RenameAwayManifestCacheBlobfileAttempting to RenameAwayManifestCacheBlobfile. Current blobfile name: [l:52{26}]"702349c5b78f9a04_blobs.bin"
[gle=0xd00000a2]
2015-05-19 08:00:25, Error                 CBS    Failed to get offline CSI store. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]

This looks as if someone has write-protected one of the registry hives in some fashion - or it's corrupted to the point where it can't be properly accessed.

I'll do some research and get back to you - but it may be a couple of days.

 

[NoelDP]

Let's have a look at the permissions on the file mentioned in the report...


Open an Elevated Command Prompt, and run the following commands...

ICACLS C:\Windows\winsxs\ManifestCache /T
ATTRIB C:\Windows\winsxs\ManifestCache
ATTRIB C:\Windows\winsxs\ManifestCache\*.*

post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[elkevo20]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\winsxs\ManifestCache /T
C:\Windows\winsxs\ManifestCache NT SERVICE\TrustedInstallerOI)(CI)(F)
BUILTIN\AdministratorsOI)(CI)(RX)
NT AUTHORITY\SYSTEMOI)(CI)(RX)
BUILTIN\UsersOI)(CI)(RX)

C:\Windows\winsxs\ManifestCache\702349c5b78f9a04_blobs.bin NT SERVICE\TrustedIns
tallerI)(F)
BUILTIN\Administrator
sI)(RX)
NT AUTHORITY\SYSTEM
I)(RX)
BUILTIN\UsersI)(RX)


C:\Windows\winsxs\ManifestCache\7ea401d14a8fd001013f00006404cc0f NT SERVICE\Trus
tedInstallerI)(F)
BUILTIN\Adminis
tratorsI)(RX)
NT AUTHORITY\SY
STEMI)(RX)
BUILTIN\Users
I)(RX)

C:\Windows\winsxs\ManifestCache\a786a517e28d5687_blobs.bin NT SERVICE\TrustedIns
tallerI)(F)
BUILTIN\Administrator
sI)(RX)
NT AUTHORITY\SYSTEM
I)(RX)
BUILTIN\UsersI)(RX)


C:\Windows\winsxs\ManifestCache\e12b8b39758ed00101000000a404f004 NT SERVICE\Trus
tedInstallerI)(F)
BUILTIN\Adminis
tratorsI)(RX)
NT AUTHORITY\SY
STEMI)(RX)
BUILTIN\Users
I)(RX)

Successfully processed 5 files; Failed processing 0 files

C:\Windows\system32>ATTRIB C:\Windows\winsxs\ManifestCache
C:\Windows\winsxs\ManifestCache

C:\Windows\system32>ATTRIB C:\Windows\winsxs\ManifestCache\*.*
A C:\Windows\winsxs\ManifestCache\702349c5b78f9a04_blobs.bin
A C:\Windows\winsxs\ManifestCache\7ea401d14a8fd001013f00006404cc0f
A C:\Windows\winsxs\ManifestCache\a786a517e28d5687_blobs.bin
A C:\Windows\winsxs\ManifestCache\e12b8b39758ed00101000000a404f004

C:\Windows\system32>