Update fails repeatedly

takenaback

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I have Windows 7 ultimate on my old computer but the following update keeps failing and this is the message I get. Any help would be appreciated.

Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)

Installation date: ?12/?01/?2010 9:31 AM

Installation status: Failed

Error details: Code 64C

Update type: Important

Install this update to prevent applications from sending too many HTTP requests while a well-known Document Type Definition (DTD) is included. After you install this item, you may have to restart your computer. Once you have installed this item, it cannot be removed.

More information:
Description of an update for Microsoft XML Core Services 4.0 Service Pack 2

Help and Support:
Microsoft Support
 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Windows 7 64bit Ultimate
CPU
Core i7 870 OC 4Ghz
Motherboard
Gigabyte GA-P55-UD4 P55 DDR3
Memory
Kingston 8G(2x2G)2000Mhz PC16000 DDR3
Graphics Card(s)
Sapphire ATI HD4350 512M DDR2 VGA DVI HDMI LP Silent Heatsin
Sound Card
on-board
Monitor(s) Displays
Asus VK222U
Hard Drives
WD 1TB SATAII HDD 64M Cache Green Power/
WD 1TB SATAII HDD 64M Cache Green Power External esata Backup
PSU
Corsair HX-620
Case
NZXT Hush
Cooling
2 120mm case fans/Noctua NH-U12P Special Edition SE2
Keyboard
Cherry silent keyboard
Mouse
Logitech Marble man mouse wheel
Internet Speed
8.2Mbps/.86Mbps
Other Info
Logitech Z-2300 THX 2.1 Speakers System/Quickcam Pro 9000
Just a guess, is your computer clock set properly? If not, set it and then download.
The date shown is a year off. I think that is the problem
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
You may try various methods to fix it.

METHOD I

1.Run cmd.exe with administrative previlliges (right click on cmd.exe as administrator)
see here http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

2.At the command prompt, type ren %windir%\System32\msxml4.dll msxml4.old, and then press ENTER.

Note After you press ENTER, you may receive the following error message.
Cannot find the file specified.
Ignore this message, and go to step 3.

3. At the command prompt, type exit, and then press ENTER.
4.Download & install manually this hotfix from Microsoft Download Center (not from Windows Update)

METHOD II

1.Control Panel>>Troubleshooting>>System and Security>>Fix problem with WU
2.Reset WU components in aggressive mode http://support.microsoft.com/kb/971058
3.Reset WU libraries Repair & Fix Windows Updates with Fix WU Utility | The Windows Club
 

My Computer

Computer Manufacturer/Model Number
Custom made
OS
Windows 7 Professional x64 PL
CPU
AMD Athlon 4450e
Motherboard
Giga-Byte GA-MA69G-S3H
Memory
GoodRam DDR2 2x2048MB (FSB 800MHz)
Graphics Card(s)
nVidia GeForce 9600GT (G94-300) 1024 MB
Monitor(s) Displays
SAMSUNG SyncMaster HS2P301688
Hard Drives
Seagate ST3750330AS 750GB
PSU
Corsair 550W
Cooling
AeroCool ExtremeEngine 3T
Thanks, it has fortunately resolved itself. I tried the methods in the second reply earlier to no avail.
 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Windows 7 64bit Ultimate
CPU
Core i7 870 OC 4Ghz
Motherboard
Gigabyte GA-P55-UD4 P55 DDR3
Memory
Kingston 8G(2x2G)2000Mhz PC16000 DDR3
Graphics Card(s)
Sapphire ATI HD4350 512M DDR2 VGA DVI HDMI LP Silent Heatsin
Sound Card
on-board
Monitor(s) Displays
Asus VK222U
Hard Drives
WD 1TB SATAII HDD 64M Cache Green Power/
WD 1TB SATAII HDD 64M Cache Green Power External esata Backup
PSU
Corsair HX-620
Case
NZXT Hush
Cooling
2 120mm case fans/Noctua NH-U12P Special Edition SE2
Keyboard
Cherry silent keyboard
Mouse
Logitech Marble man mouse wheel
Internet Speed
8.2Mbps/.86Mbps
Other Info
Logitech Z-2300 THX 2.1 Speakers System/Quickcam Pro 9000
Im glad that everything worked out.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
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