Update failures on W7 SP1 64bit Computer

blockie

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in Assisted Care facility, Calif
I am maintaining a remote computer, W7 64 bit, that is having trouible with updates. I have attached two jpg’s of 1) the installation log and 2) the setup that has been set since installation. Today I get word from the owner that they keep getting a msg that updates failed. So, this afternoon I attempted to install the updates. Here’s the chronological attempts I made:
1. Went to Control Panel.... Windows Update
2. There were 17 Updates to install.
3. Downloaded and successfully installed 13 updates.
4. Rebooted
5. Went to Control Panel.... Windows Update.
6. 3 optional updates
7. Downloaded and successfully installed 3 updates.
8. Rebooted
9. Went to Control Panel.... Windows Update
10. All but the MSE update had failed (see log)
Repeated the above with same results. Something is wrong.

I then went to the W7 forum for advice and found the forum for update problems. Jotted down the requests you made for starting a new thread. Ran only three updates, 2 were successful and one failed with an error code of 80070005.
Ran scf /scannow and everything checked out, downloaded and installed SURT and the CBS folder is provided. Tomorrow morning I will attempt to install update again to see if SURT corrected anything.
Could not upload the files request. Will send them with the next reply.

Bill
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
W7 Ultimate
CPU
2.2 bh Intel Core i3-2330M
Motherboard
Asustek Computer Inc. P53E 1.0
Memory
4MB
Graphics Card(s)
On Board
Sound Card
On Board
Monitor(s) Displays
On Board
Screen Resolution
1366 X 768
Hard Drives
ST9500423AS
ST2000DM USB Backup Drive External
I can see no attachments?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Read my last sentence.
Tried to upload the attachments again this morning. Got an error that the page was reset.Tried to upload one at a time.That worked except for the CBS.zip file. Will try again as soon as I find out what wrong.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
W7 Ultimate
CPU
2.2 bh Intel Core i3-2330M
Motherboard
Asustek Computer Inc. P53E 1.0
Memory
4MB
Graphics Card(s)
On Board
Sound Card
On Board
Monitor(s) Displays
On Board
Screen Resolution
1366 X 768
Hard Drives
ST9500423AS
ST2000DM USB Backup Drive External
I zipped the CBS folder aga1n and it still would not upload. Any suggestions.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
W7 Ultimate
CPU
2.2 bh Intel Core i3-2330M
Motherboard
Asustek Computer Inc. P53E 1.0
Memory
4MB
Graphics Card(s)
On Board
Sound Card
On Board
Monitor(s) Displays
On Board
Screen Resolution
1366 X 768
Hard Drives
ST9500423AS
ST2000DM USB Backup Drive External
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