I am maintaining a remote computer, W7 64 bit, that is having trouible with updates. I have attached two jpg’s of 1) the installation log and 2) the setup that has been set since installation. Today I get word from the owner that they keep getting a msg that updates failed. So, this afternoon I attempted to install the updates. Here’s the chronological attempts I made:
1. Went to Control Panel.... Windows Update
2. There were 17 Updates to install.
3. Downloaded and successfully installed 13 updates.
4. Rebooted
5. Went to Control Panel.... Windows Update.
6. 3 optional updates
7. Downloaded and successfully installed 3 updates.
8. Rebooted
9. Went to Control Panel.... Windows Update
10. All but the MSE update had failed (see log)
Repeated the above with same results. Something is wrong.
I then went to the W7 forum for advice and found the forum for update problems. Jotted down the requests you made for starting a new thread. Ran only three updates, 2 were successful and one failed with an error code of 80070005.
Ran scf /scannow and everything checked out, downloaded and installed SURT and the CBS folder is provided. Tomorrow morning I will attempt to install update again to see if SURT corrected anything.
Could not upload the files request. Will send them with the next reply.
Bill
1. Went to Control Panel.... Windows Update
2. There were 17 Updates to install.
3. Downloaded and successfully installed 13 updates.
4. Rebooted
5. Went to Control Panel.... Windows Update.
6. 3 optional updates
7. Downloaded and successfully installed 3 updates.
8. Rebooted
9. Went to Control Panel.... Windows Update
10. All but the MSE update had failed (see log)
Repeated the above with same results. Something is wrong.
I then went to the W7 forum for advice and found the forum for update problems. Jotted down the requests you made for starting a new thread. Ran only three updates, 2 were successful and one failed with an error code of 80070005.
Ran scf /scannow and everything checked out, downloaded and installed SURT and the CBS folder is provided. Tomorrow morning I will attempt to install update again to see if SURT corrected anything.
Could not upload the files request. Will send them with the next reply.
Bill
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus
- OS
- W7 Ultimate
- CPU
- 2.2 bh Intel Core i3-2330M
- Motherboard
- Asustek Computer Inc. P53E 1.0
- Memory
- 4MB
- Graphics Card(s)
- On Board
- Sound Card
- On Board
- Monitor(s) Displays
- On Board
- Screen Resolution
- 1366 X 768
- Hard Drives
- ST9500423AS
ST2000DM USB Backup Drive External