Update option not available

[Dolfin]

I am running Windows 7 Pro 64bit on a HP 530 laptop. The Windows update facility is fine but, I have no option to download other Microsoft updates. On the settings page, there is nothing after "Who can install updates?" Can anyone help me as to where the option is?

Thanks

 

[richc46]

Welcome

Type windows update in search>change settings>check the MS box

This will allow MS to send other updates. It should be there if you access updates using this method.

Can you send a screen shot?

If this is not want you meant explain further.

 

[derekimo]

Here's a couple pictures to go with Rich's instructions,

 

[Dolfin]

Thanks for your help but on the "settings" page, there is no MS option to check. Also there is no option to check "Software notifications". These two items are completely missing from the menu. I only know about them because a friend has the same OS on his desktop and these two options are available.

Thanks

 

[richc46]

Try this

Go to search type cmd. Do not hit enter>run as administrator

In the cmd type sfc /scannow.

 

[derekimo]

See what you get when you go here,
Microsoft Update
You might need to accept the terms there to get the other options.

 

[Bill2]

Theres already a thread on this subject (with the problem solved i think).

http://www.sevenforums.com/windows-updates-activation/38008-missing-option-windows-update.html

 

[Dolfin]

Almost solved

Thanks to everyone for your help. I have downloaded the Windows update agent and this has restored an option to "Get more updates" where I have to click "find out more". However, when I do this I am taken to the Windows update page where there are no further updates. I am not offered the option to update Office or other Microsoft programs I know need updating, and I am not asked to select anything to give me more updates.

Thanks

 

[derekimo]

See if you can correct that with the troubleshooter in the control panel.

 

[Dolfin]

Thanks, I've tried the troubleshooter and it can't identify the problem.

 

[derekimo]

Is this a new computer or fresh install? Is windows activated yet?
http://www.sevenforums.com/tutorials/3408-activate-windows-7-online.html
Make sure that it is then try this link again,
Microsoft Update
Hopefully that will solve this, Let us know how it goes after that.
Derek

 

[CarlTR6]

Probably a silly question; but are you running as an administrator?