Updates already installed keep reinstalling on shutdown

[simonf]

Every time Windows Updates installs a new updates, it continues to show that same update as available for install and will reinstall it on shutdown. As a result, my update history consists of the same updates installed again and again.

How can I fix this so that once a new update is installed W7 no longer tries to reinstall it?

Thanks
Simon

 

[Bill2]

To start off, you can try the steps in the MS support page.

How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update

 

[Flavius]

Method 3: Install the update in Safe Mode

Don't be surprise that method 3 doesn't work because unable to install any update in safe even from Microsoft Download Center -some idiot wrote this article or teenager

Try also reset system transaction logs
http://www.sevenforums.com/tutorials/107982-clfs-transaction-logs-reset.html?filter[2]=General%20Tips

 

[Orbital Shark]

Method 3: Install the update in Safe Mode

Don't be strange that method 3 doesn't work because unable to install any update in safe even from Microsoft Download Center -some idiot wrote this article or teenager

Try also reset system transaction logs
http://www.sevenforums.com/tutorials/107982-clfs-transaction-logs-reset.html?filter[2]=General%20Tips

If you boot in safe mode with networking it might work as it'll be connected to the net

Don't know for certain, never tried it lol

 

[Flavius]

If you boot in safe mode with networking it might work as it'll be connected to the net

Don't know for certain, never tried it lol

Try yourself this advice and describe results!I told you it's impossible to install update even from Microsoft Download Center , these ones from Microsoft Download Center also required working Windows Update service - safe mode with networking make no differnce!

 

[Bill2]

Well, the reason is probably that the windows installer service is not running in safe mode. But that can be changed with a simple registry tweak.

Anything else there Flavius which prevents updates from being installed in safe mode?

 

[Flavius]

Well, the reason is probably that the windows installer service is not running in safe mode.

It's true.

But that can be changed with a simple registry tweak.

Do you mean to modify key HKLM\System\CurrentControlSet\Control\SafeBoot ...hm,nevever tried and I don't know it will be enough....:shock:

Anything else there Flavius which prevents updates from being installed in safe mode?

I don't know. I know the only exceptions are service packs from Microsoft Dwonload Center -you can install them in safe mode too -strange.

 

[Bill2]

Yes, thats the key i mean. Tried it once a long time back to uninstall some program and I remember it worked fine. Am going to try and install an update in a day or two that way, will let you know.

 

[Orbital Shark]

Don't be strange that method 3 doesn't work because unable to install any update in safe even from Microsoft Download Center -some idiot wrote this article or teenager

Try also reset system transaction logs
http://www.sevenforums.com/tutorials/107982-clfs-transaction-logs-reset.html?filter[2]=General%20Tips

Note, no mention of Safe mode with Networking in your post...

If you boot in safe mode with networking it might work as it'll be connected to the net

Don't know for certain, never tried it lol

Try yourself this advice and describe results!I told you it's impossible to install update even from Microsoft Download Center , these ones from Microsoft Download Center also required working Windows Update service - safe mode with networking make no differnce!

I've taken the time to Highlight the key points in my original post...

 

[Flavius]

Don't be strange that method 3 doesn't work because unable to install any update in safe even from Microsoft Download Center -some idiot wrote this article or teenager

Try also reset system transaction logs
http://www.sevenforums.com/tutorials/107982-clfs-transaction-logs-reset.html?filter[2]=General%20Tips

vs.

Note, no mention of Safe mode with Networking in your post...

What is the difference between Safe mode/Safe mode with networking if you have already downloaded updates from Microsoft Download Center in your opinion?

If you boot in safe mode with networking it might work as it'll be connected to the net

Don't know for certain, never tried it lol

I've taken the time to Highlight the key points in my original post...

Opposite to you I tested many times it.

 

[Orbital Shark]

What is the difference between Safe mode/Safe mode with networking if you have already downloaded updates from Microsoft Download Center in your opinion?

I'm sure you're just being padantic here but surely you'd know that safe mode with networking allows you to run in safe mode and still access the internet...lol

Prime example of this is being able to access google in your internet browser

I don't feel I need to lower myself enough to comment on the last quote

 

[Orbital Shark]

In answer to the OP's issue...

I would boot normally and check the updates that are showing as available and also what updates have been installed (Control panel -> Programs -> View installed updates).

If any of the updates in Windows Update are appearing as 'Installed' then Uninstall the update (click the update and select 'Uninstall'). This will/should force Windows to re download/install the update.

Hope it helps


OS

 

[simonf]

Different

Thanks to everyone for replying so quickly. The set up of my Windows Update appears to be different to that described on the Microsoft help pages etc, e.g.:

- under my update history there is neither a red nor a green icon under Status, just the word Successful

- the guidelines for troubleshooting failed updates therefore do not apply since they are not registered as failed

- when I go to Installed Updates in order to try deleting an update, the update which on the previous page was listed as successfully installed, is not listed at all

- examining the log file i.e. %Windir%\KBnnnnnn.log replacing the nnnnnn with the appropriate numbers, returns nothing at all

- although my Automatic Updates are set to On, I am unable to locate or download the Malicious Software Removal Tool

- I have scanned with Windows Defender and it found no problems

Incidentally I have tried hiding updates that are already 'installed' and that takes care of the immediate problem, however as soon as there is a new update to install the problem starts all over again!

Any ideas?

Thanks
Simon

 

[Flavius]

Tall
- although my Automatic Updates are set to On, I am unable to locate or download the Malicious Software Removal Tool

Start>>Search and type MRT

However there are better tools e.g Windows Live OneCare Windows Live OneCare safety scanner: Free online tool for PC health and safety

Have you tried also reset system transaction logs too (post 3)?

 

[simonf]

thanks Flavius, will try

 

[Craigcu]

The set up of my Windows Update appears to be different to that described on the Microsoft help pages etc, e.g.:

- under my update history there is neither a red nor a green icon under Status, just the word Successful

- the guidelines for troubleshooting failed updates therefore do not apply since they are not registered as failed

- when I go to Installed Updates in order to try deleting an update, the update which on the previous page was listed as successfully installed, is not listed at all

- examining the log file i.e. %Windir%\KBnnnnnn.log replacing the nnnnnn with the appropriate numbers, returns nothing at all

- although my Automatic Updates are set to On, I am unable to locate or download the Malicious Software Removal Tool

- I have scanned with Windows Defender and it found no problems

Incidentally I have tried hiding updates that are already 'installed' and that takes care of the immediate problem, however as soon as there is a new update to install the problem starts all over again!

Any ideas?

Thanks
Simon

I experience the exact same thing. The troubleshooting steps through MS support IMHO have not caught up to Win 7. Luckily I have found this wonderful forum!

Craig, AMTELCO

 

[Craigcu]

thanks Flavius, will try

Simonf, you've left out the rest of the story.
Please, were you ever successful?

Craig, AMTELCO