Updates fail to install, errors: 800B0100 and 8024200D

C

Cyphre

New member
Local time
12:52 PM
Messages
14
Dear experts and pros,

since a couple of months I am having trouble with windows update. After not using my desktop for quite a while (probably in the period of June till September or October 2013). I switched on again and wanted to do all the updates that had accumulated. After a series of failed installs I went through and downloaded each KB directly installing soe of them manually.

However some of them turned out to be extremely stubborn. The following do not work neither as automatic or manual win updates nor separately downloaded and installed:
KB2876284
KB2868038
KB2864202
KB2862335
KB2861698
KB2861191
KB2852386
KB2836942


And one of them actually killing my system !?!
KB2872339


This last one does not install via winupdate but when installing manually it actually works in contrast to its KB comrades above. However, it completely corrupts the system producing a blue screen at startup that is not even fixable by secure mode startup as win simply does not start up anymore whatsoever but directly goes BoD. Luckily i just migrated to an SSD and was able to use the old HDD to mirror image and rescue my system a couple of times.

So currently I get the two error codes:
800B0100
and
8024200D

After having read and tried everything Dr. Google and Microsofts support pages were able to come up with (MS tools, hotfixes, I fixit tools, Dos commands to reset the update logs etc.), I am officially at the end of my mediocre level of expertise and kindly ask one of you pros to help me out...


Many thanks in advance!

Cyphre
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
i7 920
Motherboard
Asus P6T
Memory
6GB
Graphics Card(s)
NVIDIA GeForce GTX 285
Hard Drives
Samsung SSD 840 Pro 256 GB
Antivirus
Microsoft Security Essentials
Browser
Chrome
You have a fair number or problems, according to CheckSUR...
Code: 
Unavailable repair files:
 winsxs\manifests\amd64_netfx35linq-system.web.extensions_31bf3856ad364e35_6.1.7601.22382_none_2cdb7f421b2240b0.manifest
 winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7601.22374_none_d4c1be724dda0cc7.manifest
 winsxs\manifests\msil_system.servicemodel.web_31bf3856ad364e35_6.1.7601.22382_none_8f2670d4437e05bb.manifest
 winsxs\manifests\msil_system.web.extensions_31bf3856ad364e35_6.1.7601.18208_none_3d4e32d0fc43d739.manifest
 winsxs\manifests\amd64_netfx35cdf-system.servicemodel.web_31bf3856ad364e35_6.1.7601.18208_none_dace835439056015.manifest
 winsxs\manifests\amd64_microsoft-windows-s..e-cleanup.resources_31bf3856ad364e35_6.1.7601.18246_de-de_49db8b68e7a57343.manifest
 winsxs\manifests\amd64_netfx35linq-system.web.extensions_31bf3856ad364e35_6.1.7601.18208_none_2cae639301be5968.manifest
 winsxs\manifests\x86_netfx35cdf-system.servicemodel.web_31bf3856ad364e35_6.1.7601.22382_none_7edd037f9a0bd627.manifest
 winsxs\manifests\x86_wpf-presentationcffrasterizernative_31bf3856ad364e35_6.1.7601.22400_none_cc2d1a0205adc811.manifest
 winsxs\manifests\amd64_wpf-presentationcffrasterizernative_31bf3856ad364e35_6.1.7601.22400_none_284bb585be0b3947.manifest
 winsxs\manifests\x86_netfx35linq-system.web.extensions_31bf3856ad364e35_6.1.7601.18208_none_d08fc80f4960e832.manifest
 winsxs\manifests\msil_system.servicemodel.web_31bf3856ad364e35_6.1.7601.18208_none_8ef955252a1a1e73.manifest
 winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7601.18198_none_d426811134c90d14.manifest
 winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7601.18228_none_09e7b2cffa30f336.manifest
 winsxs\manifests\amd64_microsoft-windows-s..e-cleanup.resources_31bf3856ad364e35_6.1.7601.22435_de-de_4a6ef9bc00bbdaec.manifest
 winsxs\manifests\amd64_microsoft-windows-lddmcore_31bf3856ad364e35_6.1.7601.22410_none_0a741f1d134da97e.manifest
 winsxs\manifests\amd64_microsoft-windows-scavenge-cleanup_31bf3856ad364e35_6.1.7601.22435_none_b6c77511e21fcda0.manifest
 winsxs\manifests\amd64_netfx35cdf-system.servicemodel.web_31bf3856ad364e35_6.1.7601.22382_none_dafb9f035269475d.manifest
 winsxs\manifests\x86_netfx35cdf-system.servicemodel.web_31bf3856ad364e35_6.1.7601.18208_none_7eafe7d080a7eedf.manifest
 winsxs\manifests\amd64_microsoft-windows-scavenge-cleanup_31bf3856ad364e35_6.1.7601.18246_none_b63406bec90965f7.manifest
 winsxs\manifests\x86_netfx35linq-system.web.extensions_31bf3856ad364e35_6.1.7601.22382_none_d0bce3be62c4cf7a.manifest
 winsxs\manifests\msil_system.web.extensions_31bf3856ad364e35_6.1.7601.22382_none_3d7b4e8015a7be81.manifest
 winsxs\manifests\amd64_wpf-presentationcffrasterizernative_31bf3856ad364e35_6.1.7601.18219_none_27c04982a4ed9c56.manifest
 winsxs\manifests\x86_wpf-presentationcffrasterizernative_31bf3856ad364e35_6.1.7601.18219_none_cba1adfeec902b20.manifest
 servicing\packages\Package_1_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_6_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_6_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2852386_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2852386_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861698_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861698_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2862335_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2862335_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2862335_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2862335_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2868038_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2868038_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2876284_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2876284_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_1_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_1_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_3_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_6_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_6_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2852386_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2852386_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861191~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861698_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861698_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861698~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2862335_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2862335_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2862335_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2862335_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2864202~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2868038_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2868038_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2868038~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2876284_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2876284_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2876284~31bf3856ad364e35~amd64~~6.1.1.0.cat

I'll post a fix protocol when I can get them all together.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - cphaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cphaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Partial success

First of all many thanks for the superswift answer. I did as you said. I uploaded the CBS.log for you, however the CBS.persist.log has over 53MB so cannot be uploaded here. Do you want it via Dropbox or Google Drive?

I was able to update some of the updates listed above but not all of them.
And I am really hesitant to update the BoD one, that I will certianly only try last.

Seems we are half way there already.

Thanks again for your efforts and help!

EDIT: incredible compression does the trick. persistent log attached now as zip and less than 3MB...
UPDATE: Installed all but the following:
KB2861191 (error: 800B0100)
KB2862335 (error: 800B0100)
KB2872339 (the one which kills my system)
KB2876284 (actually installs but at reboot after the windows loading screen the screen goes blank (black) so no login screen is displayed, however it is here, i can log in, i hear the windows sound logging in etc.. Had to safe mode and unisntall this one again)
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
i7 920
Motherboard
Asus P6T
Memory
6GB
Graphics Card(s)
NVIDIA GeForce GTX 285
Hard Drives
Samsung SSD 840 Pro 256 GB
Antivirus
Microsoft Security Essentials
Browser
Chrome
I need the CheckSUR.log files (not the CBS.log files) :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
args
well what can I say to my defense
It starts also with c...
:-)

here you go!
Thanks!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
i7 920
Motherboard
Asus P6T
Memory
6GB
Graphics Card(s)
NVIDIA GeForce GTX 285
Hard Drives
Samsung SSD 840 Pro 256 GB
Antivirus
Microsoft Security Essentials
Browser
Chrome
Looks like I missed a couple :( (3 out of that many isn't too bad - I get word-blind after a while!)

I'll post another fix protocol a bit later today
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here you go :)

I've uploaded a file - cphab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cphab in the same place.
Open this folder - there should be ONE folders inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
sorry could not find the zip file you mentioned. Was on holiday and could not access my computer earlier. if you could upload the file to your skydrive again that would be great.
many thanks!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
i7 920
Motherboard
Asus P6T
Memory
6GB
Graphics Card(s)
NVIDIA GeForce GTX 285
Hard Drives
Samsung SSD 840 Pro 256 GB
Antivirus
Microsoft Security Essentials
Browser
Chrome
I'll see if I can find it again... Nope :( - never mind, I'll recreate it and post it a bit later. :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK - it's up now :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
many thanks for your efforts. I did as instructed, here are the logfiles:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
i7 920
Motherboard
Asus P6T
Memory
6GB
Graphics Card(s)
NVIDIA GeForce GTX 285
Hard Drives
Samsung SSD 840 Pro 256 GB
Antivirus
Microsoft Security Essentials
Browser
Chrome
Here's the error list from the CheckSUR log.
Code: 
Unavailable repair files:
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2852386~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat

I must have been tired last yesterday! - I only got one of the three right!

I'll put up a new fix in a few minutes.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - cphac.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cphac in the same place.
Open this folder - there should be ONE folders inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

(My connection is really bad today - if it's not there, try again every 15 minutes or so)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
thanks again for your swift response and efforts to fix the issues!
You also need to let me know how I can buy you a beer, best before I make it to Scotland the next time...

anyway here the log files:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
i7 920
Motherboard
Asus P6T
Memory
6GB
Graphics Card(s)
NVIDIA GeForce GTX 285
Hard Drives
Samsung SSD 840 Pro 256 GB
Antivirus
Microsoft Security Essentials
Browser
Chrome
That got the little s*ds :)
The CheckSUR report is now clear.
Before doing anything else (if WU hasn't already caught up) we should recheck the SFC scan...

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your reply so that I can take a look.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
did as instructed. the scan returned that it found some files it couldn't repair. However no specific error messages.

Here is the cbs.log
Many thanks!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
i7 920
Motherboard
Asus P6T
Memory
6GB
Graphics Card(s)
NVIDIA GeForce GTX 285
Hard Drives
Samsung SSD 840 Pro 256 GB
Antivirus
Microsoft Security Essentials
Browser
Chrome
That's the third time in the past two or three weeks that SFC has given an error - but there's been no apparent problem in the standard SFC extract.

I think in this case that the error is caused by this..
Code: 
2014-01-06 07:09:19, Info                  CBS    Exec: Staging Package: Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2, Update: 2862335-5_neutral_LDR
2014-01-06 07:09:19, Info                  CBS    Exec: Staging Package: Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2, Update: 2862335-5_neutral_LDR, PinDeployment: amd64_input.inf_31bf3856ad364e35_6.1.7601.22374_none_7ede3fff500ba3b8
2014-01-06 07:09:19, Info                  CBS    Exec: Staging Package: Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2, Update: 2862335-6_neutral_GDR
2014-01-06 07:09:19, Info                  CBS    Exec: Staging Package: Package_3_for_KB2862335~31bf3856ad364e35~amd64~~6.1.1.2, Update: 2862335-6_neutral_GDR, PinDeployment: amd64_input.inf_31bf3856ad364e35_6.1.7601.18199_none_7e4402e836f9bd5c
2014-01-06 07:09:19, Info                  CBS    Exec: This is a PSF Package.  Job has been saved and we are returning to client.
2014-01-06 07:09:19, Info                  CSI    [EMAIL="00000450@2014/1/6:06:09:19.069"]00000450@2014/1/6:06:09:19.069[/EMAIL] CSI Transaction @0x16ad3e0 destroyed
2014-01-06 07:09:19, Info                  CBS    Exec: DPX job state saved for one or more packages, aborting the staging and install of execution.
2014-01-06 07:09:19, Info                  CBS    Perf: Stage chain complete.
2014-01-06 07:09:19, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]
2014-01-06 07:09:19, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]

It looks as if it may have cleared itself - please try Windows Update again.
Do a manual Check For Updates, and attempt to install only the oldest available update. - what happens?
What error message (if any) do you get?
If that completes OK, try installing the remaining updates.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
well mixed results. one of the 4 remaining updates installed and the following result in the error code
8024200D

KB2872339 (remember this one killed my system completely twice on a full manual install previously)
KB2862335
KB2861191

any logfiles you might need too?

br,
C
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
i7 920
Motherboard
Asus P6T
Memory
6GB
Graphics Card(s)
NVIDIA GeForce GTX 285
Hard Drives
Samsung SSD 840 Pro 256 GB
Antivirus
Microsoft Security Essentials
Browser
Chrome
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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