Updates failing bigtime

b0bl335wa993r

b0bl335wa993r

Newbie
Local time
1:36 PM
Messages
101
Hello,

I am unable to install the updates from a long time. I receive a 800B0100 error everytime I try to update.


error.png


I ignored it, made sure that my antivirus is properly updated, definitions to the latest and I exercised extra caution while browsing. But today I have opened the Turn Windows features on or off to see it blank. A quick search revealed that this got something in relation with the updates. Kindly help me resolve this issue.



​
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
Here are the easy problems from CheckSUR...
Code: 
Unavailable repair files:
 winsxs\manifests\x86_microsoft-windows-w..ient-aux.deployment_31bf3856ad364e35_7.6.7600.320_none_ad7b0e6cc96f271c.manifest
 winsxs\manifests\x86_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_en-us_2304f42307744844.manifest
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~~7.6.7600.320.cat

It also shows some more awkward problems, which aren't being mirrored by SFC....
Code: 
(f) CSI Payload File Missing 0x00000000 wuapi.dll.mui x86_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.320_en-us_79797ee24873c796 
(f) CSI Payload File Missing 0x00000000 wuapi.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd 
(f) CSI Payload File Missing 0x00000000 wups.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd 
(f) CSI Payload File Missing 0x00000000 wudriver.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd

I'll post fixes for the first when I can, and then we'll work on the others.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - bb3aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bb3aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Then run another SFC /SCANNOW, and post the new CBS.log file
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks for the immediate assistance Noel. The mail went to the spam folder, so I am late. I have downloaded the folder and did exactly as you asked me to. Running the SUR tool, waiting it to complete, and should I attach the new logs as an attachment or in the code wrap directly?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
probably best as an attachment - it could get large.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks for the confirmation. Here are the logs attached as an attachment.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
Missed a couple :(
Code: 
(f) CBS MUM Missing 0x00000002 servicing\Packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~~7.6.7600.320.mum

I've uploaded a file - bb3ab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bb3ab in the same place.
Open this folder - there should be one folders inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Then run another SFC /SCANNOW, and post the new CBS.log file
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
It's okay :)

Done as advised. Fresh logs zipped and attached.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
Great - that's got the registry back into shape ;)

Now we have to deal with these ...
Code: 
Checking Component Store
(f) CSI Payload File Missing 0x00000000 wuapi.dll.mui x86_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.320_en-us_79797ee24873c796 
(f) CSI Payload File Missing 0x00000000 wuapi.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd 
(f) CSI Payload File Missing 0x00000000 wups.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd 
(f) CSI Payload File Missing 0x00000000 wudriver.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd 
 
.

I'll post another fix later for these.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks a lot! I can't thank you enough. :) The "Turn Windows features on or off" option is back and I can see the components. Can I try to check for updates?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
Sure thing, I can wait.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
Here we go...

I've uploaded a file - bb3ac.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\bb3ac
hit the enter key - if you get a 'Not Found' error try
DIR D:\bb3ac
or
DIR E:\bb3ac



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\bb3ac <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run another CheckSUR scan, and post the results
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I guess the F buttons' functions vary from each manufacturer. I tried the whole bunch of F keys, and all I see is an option to change the boot order and boot devices. So, I used my emergency USB containing the WRE. I gave my password in, and I am allowed to use those recovery options just like we see in the recovery/repair options. But to my surprise, the not found error is all I see even I have exactly. I tried all the names of partitions I have, (4) and it says file not found. Please guide me.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
The drive Letters for you to check are C:\ D:\ E:\ F:\ ... the RE ignores existing drive letters to a large extent
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Yes, I have substituted all of the 4, C, D, E and F. But the error remains same.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
Hmm - let's see what the machine is seeing in the Repair Environment.

In the Repair Environment, run the following commands...

DISKPART
LIST DISK
LIST VOLUME


Note the results, and post them after rebooting to normal windows.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
The USB drive on which the RE is stored was assigned the letter x and when I enter those commands, it says following

Microsoft diskpart v 6.1.7600 C <c> 1999-2008 Microsoft Corportion.

On computer : MININT 0TBS092

It listed all commands like active etc.. here one by one.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
I need the details, please !
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Okay sure, I'll provide them now.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
I'm sorry for being late :(
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5733Z
OS
Windows 7 Professional 32bit
CPU
P6200 @ 2.13GHz
Memory
2043 MB
Graphics Card(s)
Intel HD graphics
Hard Drives
C: Total - 49899 MB; D: Total - 149999; E: Total - 149999 MB; F: Total - 123107 MB;
Antivirus
Microsoft Security Essentials, ESET NOD 32
Browser
Mozilla
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