Updates failing error 800B0100

[nocturnal13]

Hello,

I've been trying to fix the error, but need some help.

I tried following Microsoft's instruction on replacing the corrupt files, etc. but having a tough time. I have another computer that I can copy the files from, but I'm not even sure where and what files.

I ran the system update readiness tool, and included the log file.

Thank you!

 

[Irene]

Some helpful information here:
Windows Update error 800B0100 - Windows Help

and here:
What is the System Update Readiness Tool? - Windows Help

 

[nocturnal13]

Some helpful information here:
Windows Update error 800B0100 - Windows Help

and here:
What is the System Update Readiness Tool? - Windows Help

Thank you for the reply.

I checked those links, and didn't help much. I followed the instructions here, but I wasn't able to fix the problem. I'm not sure if I did everything correct though. http://support.microsoft.com/en-us/kb/947821

I also found another Microsoft page that talked about getting the cat and mum files from another coputer, but I wasn't sure what to do...

 

[NoelDP]

The CheckSUR log is incomplete, which implies that it crashed due to file corruption.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

 

[nocturnal13]

Hi Noel,

Thank you for your help.

Here's the file you requested. Please let me know if I need to provide any more info.

Regards.

https://www.dropbox.com/s/5wy42noa49qsjgf/COMPONENTS.zip?dl=0

 

[nocturnal13]

Just checking in. Thanks!

 

[NoelDP]

Sorry for the delay - life has been a little hectic recently!

I can't see any obvious corruption in there - perhaps the problem was a one-off, or the scan was cancelled?

Please run the CheckSUR tool again, and make sure you leave it to run to completion (it can take 2-3 hours).

post the new CheckSUR.log file.

 

[nocturnal13]

No problem. I appreciate your help on this. I'll run it again, and post it tomorrow. Thank you!