Solved Upgraded MUTE PC

Gandalf

White Wizard
Guru
Local time
1:43 PM
Messages
531
Location
Middle Earth
I have just completed putting a PC together, but I get no sound. :mad:
Using Windows 7 Ultimate Service Pack 1.
Here are some images that show my confusion.

5zWjGez.png


The drivers were obtained from the motherboard's website.
Motherboards - SABERTOOTH X58

I purchased new speakers, but...

yPsBGdb.png


I assure you the speakers are connected.
Since I am using the onboard audio system, there are no cables involved less the speaker cable.
The speaker power is turned ON.

The only this that come to mind is there might be a BIOS setting that needs to be set, but I am a newbie where BIOS settings are concerned.

BIOS Version/Date American Megatrends Inc. 0603, 10/29/2010
SMBIOS Version 2.5

If this is a BIOS issue, please specify where in the BIOS I need to go to make the adjustment.

If this is not a BIOS issue, then I am lost. :cry: I need a Sound expert. No pun intended.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custome Built
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
Motherboard
ASUSTeK Computer INC. SABERTOOTH X58 (LGA1366)
Memory
16.0GB Dual-Channel DDR3 @ 534MHz (8-8-8-20)
Graphics Card(s)
1023MB NVIDIA GeForce GTX 650 (EVGA)
Sound Card
(1) NVIDIA High Definition Audio (2) High Definition Audio
Monitor(s) Displays
HP W2072a LED Backlit
Screen Resolution
1920x1080@60Hz
Hard Drives
(1) SAMSUNG MMCRE28G5MXP-0VB SCSI Disk Device
(2) ST1000DM 003-1CH162 SCSI Disk Device
(3) WDC WD10EURX-73FH1Y0 SCSI Disk Device
PSU
XION XON-1000P14F
Cooling
Fans
Antivirus
Windows Security Essentials
Browser
Mozilla Firefox
Other Info
BIOS Version/Date
American Megatrends Inc. 1402, 8/9/2012
SMBIOS Version 2.5
If you are using typical "computer" speakers, the "Speakers" need to be set as the Default Audio Playback Device.

What is the speakers you are using? Standard 2.1 or 2 speaker analog computer speakers need to be connected to the GREEN speaker jack.

The S/PDIF is a digital output (normally used to connect to some other audio system, such as a TV surround sound system).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custome Built
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
Motherboard
ASUSTeK Computer INC. SABERTOOTH X58 (LGA1366)
Memory
16.0GB Dual-Channel DDR3 @ 534MHz (8-8-8-20)
Graphics Card(s)
1023MB NVIDIA GeForce GTX 650 (EVGA)
Sound Card
(1) NVIDIA High Definition Audio (2) High Definition Audio
Monitor(s) Displays
HP W2072a LED Backlit
Screen Resolution
1920x1080@60Hz
Hard Drives
(1) SAMSUNG MMCRE28G5MXP-0VB SCSI Disk Device
(2) ST1000DM 003-1CH162 SCSI Disk Device
(3) WDC WD10EURX-73FH1Y0 SCSI Disk Device
PSU
XION XON-1000P14F
Cooling
Fans
Antivirus
Windows Security Essentials
Browser
Mozilla Firefox
Other Info
BIOS Version/Date
American Megatrends Inc. 1402, 8/9/2012
SMBIOS Version 2.5
Have you tried the front panel headphone jack? Either with a headphone or you can connect the speakers to the headphone jack to see if they work there.

If nothing works, try the uninstall/reinstall of the RealTek. Go to the Device Manager, RIGHT click on the entry for the RealTek and then LEFT click "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. If there were some type of corruption between the sound and Windows this usually fixes it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I've tried the front panel, but the headphone port did not work, probably because the headphones are not selectable in the Sound window.

I have already uninstalled and reinstalled the drivers. No joy.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custome Built
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
Motherboard
ASUSTeK Computer INC. SABERTOOTH X58 (LGA1366)
Memory
16.0GB Dual-Channel DDR3 @ 534MHz (8-8-8-20)
Graphics Card(s)
1023MB NVIDIA GeForce GTX 650 (EVGA)
Sound Card
(1) NVIDIA High Definition Audio (2) High Definition Audio
Monitor(s) Displays
HP W2072a LED Backlit
Screen Resolution
1920x1080@60Hz
Hard Drives
(1) SAMSUNG MMCRE28G5MXP-0VB SCSI Disk Device
(2) ST1000DM 003-1CH162 SCSI Disk Device
(3) WDC WD10EURX-73FH1Y0 SCSI Disk Device
PSU
XION XON-1000P14F
Cooling
Fans
Antivirus
Windows Security Essentials
Browser
Mozilla Firefox
Other Info
BIOS Version/Date
American Megatrends Inc. 1402, 8/9/2012
SMBIOS Version 2.5
Uninstall/Reinstall the drivers is not what I asked. I asked you to uninstall the device in the Device Manager (but do not uninstall the drivers).

Also and uninstall/reinstall of the drivers without restarting can result in the same problem. If you want to uninstall/reinstall, you need to uninstall, restart the PC and then do an Install.

The audio driver on the ASUS web site has a 2010 date. There is a newer version available directly from RealTek.

Download this version:
64bits Vista, Windows7, Windows8, Windows8.1 Driver only (Executable file)
http://www.realtek.com.tw/downloads...=24&Level=4&Conn=3&DownTypeID=3&GetDown=false


Also, if you are not using the HDMI output, disable the NVIDIA HDMI audio in the Device Manager. That will not (should not) affect the RealTek sound and the hardware but it will help with any potential confusion while troubleshooting.

One other thought, since this was a custom built system. Check the front panel headphone/mic connection to the motherboard. Make sure you have it connected properly and you should be using the HD Audio connector rather than the AC97 connector. Another possibility, disconnect the front panel connection and see if the rear ports work.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Back
Top