Solved USB 3 failing - Asrock A75 Pro4-m

Devices do work in the U3.
The dock works fine on other PCs w/U3.
The dock works fine in U2.


Well that makes no sense, I have no idea what could be going on with the dock. If it work in other USB3 and in USB2, it should work in tour PC if other USB devices work in the 3 ports. :confused:

Here is ASRock's support phone, give them a call. 1-909-590-8308
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Please post an image of your Device Manager. All of it. Thanks.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz16.0GB Dual-Channel DDR3 @ 534MHz (8-8-8-20)1023MB NVIDIA GeForce GTX 650 (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custome Built
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
Motherboard
ASUSTeK Computer INC. SABERTOOTH X58 (LGA1366)
Memory
16.0GB Dual-Channel DDR3 @ 534MHz (8-8-8-20)
Graphics Card(s)
1023MB NVIDIA GeForce GTX 650 (EVGA)
Sound Card
(1) NVIDIA High Definition Audio (2) High Definition Audio
Monitor(s) Displays
HP W2072a LED Backlit
Screen Resolution
1920x1080@60Hz
Hard Drives
(1) SAMSUNG MMCRE28G5MXP-0VB SCSI Disk Device
(2) ST1000DM 003-1CH162 SCSI Disk Device
(3) WDC WD10EURX-73FH1Y0 SCSI Disk Device
PSU
XION XON-1000P14F
Cooling
Fans
Antivirus
Windows Security Essentials
Browser
Mozilla Firefox
Other Info
BIOS Version/Date
American Megatrends Inc. 1402, 8/9/2012
SMBIOS Version 2.5
There is one in post 4 unless you already saw that and it wasn't enough.
 

My Computer My Computer

At a glance

Windows 7 Professional 32-bit/Windows 8 64-bi...Intel Core 2 Quad Q6600/Intel Core i7 4790/In...2GB/16GB/4GBIntel G33/G31 Express(Vostro)/NVIDIA GeForce ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
As I indicated in my previous post. All of it.
The complete Device Manager.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7601 Mult...Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz16.0GB Dual-Channel DDR3 @ 534MHz (8-8-8-20)1023MB NVIDIA GeForce GTX 650 (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custome Built
OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
Motherboard
ASUSTeK Computer INC. SABERTOOTH X58 (LGA1366)
Memory
16.0GB Dual-Channel DDR3 @ 534MHz (8-8-8-20)
Graphics Card(s)
1023MB NVIDIA GeForce GTX 650 (EVGA)
Sound Card
(1) NVIDIA High Definition Audio (2) High Definition Audio
Monitor(s) Displays
HP W2072a LED Backlit
Screen Resolution
1920x1080@60Hz
Hard Drives
(1) SAMSUNG MMCRE28G5MXP-0VB SCSI Disk Device
(2) ST1000DM 003-1CH162 SCSI Disk Device
(3) WDC WD10EURX-73FH1Y0 SCSI Disk Device
PSU
XION XON-1000P14F
Cooling
Fans
Antivirus
Windows Security Essentials
Browser
Mozilla Firefox
Other Info
BIOS Version/Date
American Megatrends Inc. 1402, 8/9/2012
SMBIOS Version 2.5
Oh sorry didn't notice that.
 

My Computer My Computer

At a glance

Windows 7 Professional 32-bit/Windows 8 64-bi...Intel Core 2 Quad Q6600/Intel Core i7 4790/In...2GB/16GB/4GBIntel G33/G31 Express(Vostro)/NVIDIA GeForce ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
Gandalf said:
Please post an image of your Device Manager. All of it. Thanks.
Click to expand...
Click the little arrow beside each item to expand them. It will take more than one snip I suspect. :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
The problem with the dock was solved by either updating the AMD drivers or by nuking ASRock FastUSB. I have a feeling it was the chipset drivers.
 

My Computer My Computer

At a glance

7 Ultimate 64 bit2x4Gb DDR3-SDRAMt750
Computer type
PC/Desktop
Computer Manufacturer/Model Number
need to update!
OS
7 Ultimate 64 bit
Memory
2x4Gb DDR3-SDRAM
Graphics Card(s)
t750
Monitor(s) Displays
AOC 24" yee haw and Dell 19"
Screen Resolution
1680 x 1050 @60hz
Hard Drives
Samsung 840EVO
Internet Speed
100/20
Antivirus
MSE
Browser
Firefox
More likely it was the Fast USB crap. ASUS has something similar and it's not very good.

Glad you got'er done!
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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