USB Barcode Scanners stop working

[nrahn]

Hello,

Im a pc tech at a medium sized business and we recently started having problems with USB Scanners; 2 in particular. It seems that when plugged in they work for a few minutes however when i walk away they stop working. Here are some details

• Same model of scanner
• Different computers of different models
• Scanner is a Datalogic Quickscan M2130
• Both are running Windows 7 but 1 is enterprise & other is professional. Both are 64 bit

i have done what i can think of to troubleshoot this.

• Turned off power management for usb hubs in device manager.
• Went to advanced power options and disabled usb slective suspend.
• switched devices with the computers.
• switched usb port multiple times.
• Power cycle computer
• Update drivers
• Uninstall device & Reinstall

Thats all i can think of right now that i have done.




On a side note, ive vistied this website a lot of times but never signed up and i do appreciate all the help i have gotten.

 

[nrahn]

UPDATE

Okay for some reason one of the scanner started working but still no luck on the other scanner