USB gamepad isn't recognized

[jake101]

Hey guys here is my problem. So I use a NES usb retropad that I connect to my laptop. When I go to the control panel I can see that it shows up but it isn't set as game controller it just says undefined for category. I know the controller works and all the drivers are up to date so I can't figure out why it wont work in any of the programs I try to using in, including any emulators or joy2key. When I try to use it in joytokey it says no controller detected but I know it shows up in the control panel. Any suggestions?

 

[jake101]

Does anybody have any ideas? Know of any bugs with usb in windows 7? I really need to figure this out

 

[Trucidation]

I dunno; I've fiddled with different model USB gamepads before, but in my (limited) experience if they show up in the control panel (printers & devices) and testing their buttons works there, that is enough for games. Thing is, I haven't had any show up as "undefined"; that right there sounds like it's a driver issue since the plug-n-pray mechanism isn't detecting it as a gamepad.

 

[jake101]

After searching elsewhere for answers, I was able to get it registered as a game controller in the control panel. However, When I try to view the settings to test the buttons it still doesn't show up. So it says under its own settings that its a usb game controller but won't show up under the game controllers.