USB gaming controller keeps shutting off.

Takaaaa

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So I bought a Afterglow xbox 360, wired, USB controller to hook up to my Laptop.
It works but after a few mins the controller would just stop working and I have to unplug it.

This is what I did so far:
I went here Software Downloads | Microsoft Hardware and installed the driver
I went to device manager and updated the driver and did necessary restarts

But still keeps shutting off.
Idk what it could be
 

My Computer

Computer Manufacturer/Model Number
HP DV7-2185dx
OS
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM)2 Quad CPU Q9000 @ 2.00GHz
Motherboard
Quanta 3624
Memory
DDR-2 2.00 GB/ DDR-2 4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 4650
Sound Card
(1) AMD High Definition Audio Device (2) High Definition A
Hard Drives
FUJITSU MJA2500BH G2 ATA Device 465.76 GB
Did you/have you updated your usb drivers? Does the controller work in other machines?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Did you/have you updated your usb drivers? Does the controller work in other machines?
I tired to and it says that it has the best driver already installed. Yes the controller works on my xbox
 

My Computer

Computer Manufacturer/Model Number
HP DV7-2185dx
OS
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM)2 Quad CPU Q9000 @ 2.00GHz
Motherboard
Quanta 3624
Memory
DDR-2 2.00 GB/ DDR-2 4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 4650
Sound Card
(1) AMD High Definition Audio Device (2) High Definition A
Hard Drives
FUJITSU MJA2500BH G2 ATA Device 465.76 GB
So I nocited that my controller was working fine for a long time, but as soon as I started my game, it started to stop working and it shut off right away.
 

My Computer

Computer Manufacturer/Model Number
HP DV7-2185dx
OS
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM)2 Quad CPU Q9000 @ 2.00GHz
Motherboard
Quanta 3624
Memory
DDR-2 2.00 GB/ DDR-2 4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 4650
Sound Card
(1) AMD High Definition Audio Device (2) High Definition A
Hard Drives
FUJITSU MJA2500BH G2 ATA Device 465.76 GB
So it works fine, no shutdowns in the xbox. It stays connected in Windows outside of the game.

Is it just the one game that it occurs in, or others as well? What game is it?


If it's just the one game, it's possible it could be just the game at fault and not the controller.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Systems by SmartEyeball
OS
8 Pro x64
CPU
i7 3770K 4.6GHz
Motherboard
ASUS P8Z77 WS
Memory
16GB G.Skill Trident X 2666mhz
Graphics Card(s)
x2 EVGA 780 Ti Superclocked SLI
Sound Card
SB X-FI Surround 5.1 PRO USB / ATH-AD900 Headphones
Monitor(s) Displays
x3 Dell U2410 / 58" Samsung
Screen Resolution
5760*1200/ 1920*1200
Hard Drives
2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black * Sony Optirac DVD
PSU
Silverstone Strider Evolution 1200W
Case
Thermaltake Level 10 GT Snow Edition
Cooling
Noctua NH-D14
Keyboard
Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL
Mouse
Thermaltake Theron (Highly Recommended) + Razer Imperator
Antivirus
MSE
Browser
IE, FF, WaterFox
Other Info
GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
Fanatec CSR Elite Wheel + Clubsport V1 Pedals + CSR shifter/7G-H ▼Saitek X52 Pro ▼ TrackIR 5 Pro
Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
=
Bloody Big Grin
So it works fine, no shutdowns in the xbox. It stays connected in Windows outside of the game.

Is it just the one game that it occurs in, or others as well? What game is it?


If it's just the one game, it's possible it could be just the game at fault and not the controller.

That is correct.
The game is called PSO2. It is a Japanese game and the only game I play on my laptop. But I can try can find another game that I can test it with. I was wondering if the controller is over heating or something, but I never thought that they could over heat and shut off.
 

My Computer

Computer Manufacturer/Model Number
HP DV7-2185dx
OS
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM)2 Quad CPU Q9000 @ 2.00GHz
Motherboard
Quanta 3624
Memory
DDR-2 2.00 GB/ DDR-2 4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 4650
Sound Card
(1) AMD High Definition Audio Device (2) High Definition A
Hard Drives
FUJITSU MJA2500BH G2 ATA Device 465.76 GB
No, it wouldn't be due to heat.

It's an issue with the game itself. Unfortunately I don't know of any current fix for it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Systems by SmartEyeball
OS
8 Pro x64
CPU
i7 3770K 4.6GHz
Motherboard
ASUS P8Z77 WS
Memory
16GB G.Skill Trident X 2666mhz
Graphics Card(s)
x2 EVGA 780 Ti Superclocked SLI
Sound Card
SB X-FI Surround 5.1 PRO USB / ATH-AD900 Headphones
Monitor(s) Displays
x3 Dell U2410 / 58" Samsung
Screen Resolution
5760*1200/ 1920*1200
Hard Drives
2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black * Sony Optirac DVD
PSU
Silverstone Strider Evolution 1200W
Case
Thermaltake Level 10 GT Snow Edition
Cooling
Noctua NH-D14
Keyboard
Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL
Mouse
Thermaltake Theron (Highly Recommended) + Razer Imperator
Antivirus
MSE
Browser
IE, FF, WaterFox
Other Info
GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
Fanatec CSR Elite Wheel + Clubsport V1 Pedals + CSR shifter/7G-H ▼Saitek X52 Pro ▼ TrackIR 5 Pro
Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
=
Bloody Big Grin
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