USB not connecting

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ben946210

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Power User
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I have been having trouble with Windows realizing that I connecting a device to the computer. It does nothing when I attach something, it doesn't even make the connect sound. I look in the device manager to rescan and it sits on this screen (frozen).
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I am having this problem on 3 computer(all running Windows 7). Is this a bug? I was wondering if anyone has had this problem knows if there is a fix for it. I literally have to restart to connect to my flashdrive..how ridiculous!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom (desktop), Custom (desktop), Lenovo U530 Touch
OS
Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
CPU
Intel i7-4790K , Intel i7-3770K, Intel i7-4510ULT
Motherboard
Asus Z87-PRO (main), Asus P8P67 Rev 3.1(secondary)
Memory
12GB Corsair Vengeance
Graphics Card(s)
EVGA GeForce GTX 660 2GB, 2X GIGABYTE 6890, Nvidia GT730M
Sound Card
Realtek Integrated, IDT (both laptops)
Monitor(s) Displays
Samsung S22C300H 21.5"
Screen Resolution
1920x1080 (Both machines)
Hard Drives
Main:
Muskin SSD 240GB
Seagate 320GB
Western Digital 1TB
Seagate 2TB

Seconday:
Toshiba 1TB
WD 1TB

Lenovo Laptop:
SAMSUNG SM843 SSD 480GB
PSU
Corsair GS700, COOLMAX CUL-850B (secondary)
Case
Thermaltake Chaser
Cooling
Corsair H60 Dual Fans, Stock Cooler
Keyboard
Logitech K360
Mouse
Logitech M310
Internet Speed
16Mbps
Antivirus
Comodo Internet Security Premium, MWB
Browser
Chrome, Firefox
Other Info
I have three systems listed in the specs area. My main desktop and my secondary desktop that was my previous build. The last one (in all the sections) is my Lenovo laptop.

Thanks for your interest in my machines! :)
It's not a bug in Win 7, a good possibility is you need to reinstall the chipset driver from the manufacturer of your computer (motherboard) that should be the first driver installed after the OS.
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 730
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core 2 quad Extreme Q9770 @ 3.2 GHz
Memory
4x2 GB Muskin 1600 MHz ram
Graphics Card(s)
NVidia GTX 250
Sound Card
Soundblaster X-Fi Fatality Champion
Monitor(s) Displays
2 Dell 2007WFP Ultrascans
Screen Resolution
3360 x 1050
Hard Drives
WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external
PSU
1000 Watt
Cooling
air
Keyboard
MS Natrual Keyboard Pro
Mouse
Logitech Wireless Trackball
Internet Speed
DSL Elite
OK, but how likely is that on 3 different computers though? 2 of the computers I bought, so they came pre-installed so there couldn't be any screw-up there.

I appreciate your reply, by the way.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom (desktop), Custom (desktop), Lenovo U530 Touch
OS
Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
CPU
Intel i7-4790K , Intel i7-3770K, Intel i7-4510ULT
Motherboard
Asus Z87-PRO (main), Asus P8P67 Rev 3.1(secondary)
Memory
12GB Corsair Vengeance
Graphics Card(s)
EVGA GeForce GTX 660 2GB, 2X GIGABYTE 6890, Nvidia GT730M
Sound Card
Realtek Integrated, IDT (both laptops)
Monitor(s) Displays
Samsung S22C300H 21.5"
Screen Resolution
1920x1080 (Both machines)
Hard Drives
Main:
Muskin SSD 240GB
Seagate 320GB
Western Digital 1TB
Seagate 2TB

Seconday:
Toshiba 1TB
WD 1TB

Lenovo Laptop:
SAMSUNG SM843 SSD 480GB
PSU
Corsair GS700, COOLMAX CUL-850B (secondary)
Case
Thermaltake Chaser
Cooling
Corsair H60 Dual Fans, Stock Cooler
Keyboard
Logitech K360
Mouse
Logitech M310
Internet Speed
16Mbps
Antivirus
Comodo Internet Security Premium, MWB
Browser
Chrome, Firefox
Other Info
I have three systems listed in the specs area. My main desktop and my secondary desktop that was my previous build. The last one (in all the sections) is my Lenovo laptop.

Thanks for your interest in my machines! :)
Is it only with this one flash drive that this issue happens on all three computers? If so you may want to pull your data off of it ASAP and get a new one, it seems to me that this is likely an issue with the flash drive and not the computers
 

My Computer

Computer Manufacturer/Model Number
Alienware m15x (my main PC)
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 740QM
Memory
G. Skill 8GB (2x4GB) DDR3 @ 1333MHz
Graphics Card(s)
nVidia GeForce GTX 460M
Sound Card
IDT Integrated HD Audio
Monitor(s) Displays
15.6HDF+ WLED
Screen Resolution
1600 x 900
Hard Drives
240GB OCZ Agility 3 SSD
Mouse
Razer Orochi
Internet Speed
50Mb/s
Other Info
Intel Ultimate N Wi-Fi Link 5300, Bluetooth 2.0
emaraszek said:
Is it only with this one flash drive that this issue happens on all three computers? If so you may want to pull your data off of it ASAP and get a new one, it seems to me that this is likely an issue with the flash drive and not the computers
Click to expand...

I was actually using that as an example. It happens on all USB devices that I use.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom (desktop), Custom (desktop), Lenovo U530 Touch
OS
Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
CPU
Intel i7-4790K , Intel i7-3770K, Intel i7-4510ULT
Motherboard
Asus Z87-PRO (main), Asus P8P67 Rev 3.1(secondary)
Memory
12GB Corsair Vengeance
Graphics Card(s)
EVGA GeForce GTX 660 2GB, 2X GIGABYTE 6890, Nvidia GT730M
Sound Card
Realtek Integrated, IDT (both laptops)
Monitor(s) Displays
Samsung S22C300H 21.5"
Screen Resolution
1920x1080 (Both machines)
Hard Drives
Main:
Muskin SSD 240GB
Seagate 320GB
Western Digital 1TB
Seagate 2TB

Seconday:
Toshiba 1TB
WD 1TB

Lenovo Laptop:
SAMSUNG SM843 SSD 480GB
PSU
Corsair GS700, COOLMAX CUL-850B (secondary)
Case
Thermaltake Chaser
Cooling
Corsair H60 Dual Fans, Stock Cooler
Keyboard
Logitech K360
Mouse
Logitech M310
Internet Speed
16Mbps
Antivirus
Comodo Internet Security Premium, MWB
Browser
Chrome, Firefox
Other Info
I have three systems listed in the specs area. My main desktop and my secondary desktop that was my previous build. The last one (in all the sections) is my Lenovo laptop.

Thanks for your interest in my machines! :)
So this issue happens with any USB device on all three machines? What USB devices have you tried? Maybe try using a friend or family member's USB drive that you haven't tested before
 

My Computer

Computer Manufacturer/Model Number
Alienware m15x (my main PC)
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 740QM
Memory
G. Skill 8GB (2x4GB) DDR3 @ 1333MHz
Graphics Card(s)
nVidia GeForce GTX 460M
Sound Card
IDT Integrated HD Audio
Monitor(s) Displays
15.6HDF+ WLED
Screen Resolution
1600 x 900
Hard Drives
240GB OCZ Agility 3 SSD
Mouse
Razer Orochi
Internet Speed
50Mb/s
Other Info
Intel Ultimate N Wi-Fi Link 5300, Bluetooth 2.0
I have tried my flashdrive, a usb wifi card, a printer, and lastly my usb bluetooth dongle.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom (desktop), Custom (desktop), Lenovo U530 Touch
OS
Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
CPU
Intel i7-4790K , Intel i7-3770K, Intel i7-4510ULT
Motherboard
Asus Z87-PRO (main), Asus P8P67 Rev 3.1(secondary)
Memory
12GB Corsair Vengeance
Graphics Card(s)
EVGA GeForce GTX 660 2GB, 2X GIGABYTE 6890, Nvidia GT730M
Sound Card
Realtek Integrated, IDT (both laptops)
Monitor(s) Displays
Samsung S22C300H 21.5"
Screen Resolution
1920x1080 (Both machines)
Hard Drives
Main:
Muskin SSD 240GB
Seagate 320GB
Western Digital 1TB
Seagate 2TB

Seconday:
Toshiba 1TB
WD 1TB

Lenovo Laptop:
SAMSUNG SM843 SSD 480GB
PSU
Corsair GS700, COOLMAX CUL-850B (secondary)
Case
Thermaltake Chaser
Cooling
Corsair H60 Dual Fans, Stock Cooler
Keyboard
Logitech K360
Mouse
Logitech M310
Internet Speed
16Mbps
Antivirus
Comodo Internet Security Premium, MWB
Browser
Chrome, Firefox
Other Info
I have three systems listed in the specs area. My main desktop and my secondary desktop that was my previous build. The last one (in all the sections) is my Lenovo laptop.

Thanks for your interest in my machines! :)
Are your settings in the BIOS for the USB Configuration at their default settings?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-4790
Motherboard
GA-Z87X-D3H
Memory
G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
Graphics Card(s)
AMD Radeon R7 250
Sound Card
Realtek ALC892
Monitor(s) Displays
Samsung UN32EH5000, Dell 1703FPT
Screen Resolution
1920 x 1080, 1280 x 1024
Hard Drives
WD5003AZEX
WD10EZEX
Samsung HD103SJ
Samsung 128 GB 840 PRO
PSU
SeaSonic M12II SS-500GM
Case
Fractal Design Define R4
Cooling
Zalman CNPS9900ALED
Keyboard
Logitech K800
Mouse
Logitech M705
Internet Speed
16 Mbps
Antivirus
Avast
Browser
Firefox
Other Info
Bose Companion 2 Multimedia Speakers
Very strange, it seems unlikely that all of these devices would have some sort of issue, but equally unlikely that all 3 computers would have a chipset issue. Never assume that buying a machine from a well-known manufacturer will ensure a problem-free experience.

At any rate, it's easy to update the chipset drivers and then try again, which would be my first step. Also try using a couple of the problematic devices on a friend's computer or maybe your work machine in order to rule out the device as the source of the problem.

Additionally, are you using any obscure software on all three machines?
Have you tried stopping non-essential background processes and after-market software?
Have you tried booting into safe mode?
Are you plugging the devices directly into the machines and not some kind of hub?

Those are just a few scenarios to consider that may be causing the issue
 

My Computer

Computer Manufacturer/Model Number
Alienware m15x (my main PC)
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 740QM
Memory
G. Skill 8GB (2x4GB) DDR3 @ 1333MHz
Graphics Card(s)
nVidia GeForce GTX 460M
Sound Card
IDT Integrated HD Audio
Monitor(s) Displays
15.6HDF+ WLED
Screen Resolution
1600 x 900
Hard Drives
240GB OCZ Agility 3 SSD
Mouse
Razer Orochi
Internet Speed
50Mb/s
Other Info
Intel Ultimate N Wi-Fi Link 5300, Bluetooth 2.0
Yes, I haven't changed anything on the USB side
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom (desktop), Custom (desktop), Lenovo U530 Touch
OS
Windows 7 Ultimate x64, Windows 7 Pro x64, Windows 10 Home x64
CPU
Intel i7-4790K , Intel i7-3770K, Intel i7-4510ULT
Motherboard
Asus Z87-PRO (main), Asus P8P67 Rev 3.1(secondary)
Memory
12GB Corsair Vengeance
Graphics Card(s)
EVGA GeForce GTX 660 2GB, 2X GIGABYTE 6890, Nvidia GT730M
Sound Card
Realtek Integrated, IDT (both laptops)
Monitor(s) Displays
Samsung S22C300H 21.5"
Screen Resolution
1920x1080 (Both machines)
Hard Drives
Main:
Muskin SSD 240GB
Seagate 320GB
Western Digital 1TB
Seagate 2TB

Seconday:
Toshiba 1TB
WD 1TB

Lenovo Laptop:
SAMSUNG SM843 SSD 480GB
PSU
Corsair GS700, COOLMAX CUL-850B (secondary)
Case
Thermaltake Chaser
Cooling
Corsair H60 Dual Fans, Stock Cooler
Keyboard
Logitech K360
Mouse
Logitech M310
Internet Speed
16Mbps
Antivirus
Comodo Internet Security Premium, MWB
Browser
Chrome, Firefox
Other Info
I have three systems listed in the specs area. My main desktop and my secondary desktop that was my previous build. The last one (in all the sections) is my Lenovo laptop.

Thanks for your interest in my machines! :)
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