USB Optical Mouse Failed Installing

Platerino

New member
Local time
10:28 PM
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Before I start, I just wanted to say hello to the community as I just joined this forums recently. (:

Anyways, the problem is I just bought this mouse ( Targus Mini Blue Trace Mouse ) about an hour ago.

Because the right click of my other mouse ( Logitech ) got wrecked due to playing too much League,

I plugged the new mouse in my netbook and it started searching for Windows installer.

After a couple minutes of waiting, I checked on it and it says failed, with no other messages. ( Screenshot : Screenshot by Lightshot )

Then I unplug it and i plugged it to another port. it failed again. ( Screenshot : Screenshot by Lightshot )

I honestly don't know how to fix this, please help me. :(:(

*Edit : I plugged the mouse in to my dad's laptop and it worked perfectly in his laptop.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUSTeK
OS
Windows 7 Ultimate 32bit
Memory
2.00GB
Monitor(s) Displays
AOC Monitor
Screen Resolution
1024 x 768 ( Recommended ) but I personally use 1280 x 960
Keyboard
Genius Numpad Keyboard
Mouse
Logitech Mouse
Internet Speed
10 mb/s
Antivirus
AVG Internet Security 2014
Browser
Google Chrome
Hello Platerino,

Welcome to SevenForums.

Please, finish filling out your "System Specs" we need this info to better assist you.
http://www.sevenforums.com/member.php?u=500561

Perhaps, Windows can't find a "Plug and Play" driver for your device.

Is your mouse wireless or wired?

What is the model number of your mouse?

Here's the manufacturer website for your Targus product.
Support Home

Click drivers, enter your model number, download driver.

Reboot, plug mouse in. Driver should load now.

Hope this helps'
John
 
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My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavilion 6751c
    OS
    Win7, Win10, Win11
    Internet Speed
    100 Mbps
    Antivirus
    Norton 360
    Browser
    IE 11
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP ENVY 750-514 & Dell XPS 8960
    OS
    Win7, Win10, Win11
    Antivirus
    Norton 360
My mouse is wired,

Model : AMU09701AP

It says :
No Downloads Available
We cannot locate a download for your model. Please contact our Customer Support Team at 1-877-482-7487 for further assistance.

Screenshot : Screenshot by Lightshot
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUSTeK
OS
Windows 7 Ultimate 32bit
Memory
2.00GB
Monitor(s) Displays
AOC Monitor
Screen Resolution
1024 x 768 ( Recommended ) but I personally use 1280 x 960
Keyboard
Genius Numpad Keyboard
Mouse
Logitech Mouse
Internet Speed
10 mb/s
Antivirus
AVG Internet Security 2014
Browser
Google Chrome
The mouse would have a name or some other codes, etc.
I know what you mean.

It did happened to me. Windows do not have the mouse driver.
Plug in cannot detect mouse.
Then i do Google search on this name on the mouse itself.

Link to the website that my mouse to get it working

https://www.highrez.co.uk/downloads/xmousebuttoncontrol.htm

Just give it a try, unless you can find out the actual driver required.
As it may work with other mouse which have no windows driver available.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba L630 and L735
OS
Windows 7 x64
Hard Drives
240 GB SSD
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