USB port not working Intel USB3 xhci Driver for Intel® 8/9 Series

[Jasbot]

USB port not working Intel USB3 xhci Driver for Intel® 8/9 Series

Hi,

Just wondering if anyone has been having the same issue.

Windows 7 x64 series 8 motherboard. ASUS z87-expert.

My USB3 and USB2 are not working right after I install the Intel USB3 xhci Driver for Intel® 8/9 Series
version 3.0.1.41.

I have used the setup.exe to install the driver and the mouse/keyboard stopped working after the drivers are updated and I am not able to click the "Finish" button on the GUI to complete the installation.

Luckily that I was able to remote login to the PC to click the "Finish" button. After restart, the USB ports starts to work again.

 

[NoN]

Welcome to SevenForums,

It is a little normal that during the process of updating the drivers, it does disconnect the devices plugged onto ports, to swap drivers and write the files in order the new drivers to work. It does remap the devices.

It is always better to uninstall previous USB 3.0 drivers and use a usb 2.0 port to control temporarily another mouse to finish the process and the reboot required. Could be Intel xHci or AsMedia XHci ones...same same.