USB Problems: "Can't install driver, access denied"

flopsical

New member
Local time
4:53 PM
Messages
13
Okay so i recently bought myself a lovely new camera and i was eager to upload my pictures to the computer.

Upon installing (correctly) the software that came with the camera on CD, i plugged it in and ofcourse, my computer doesn't recognise it.

Its a Canon EOS 700D, and after googling things for a few hours i've came across the fact that canon doesn't communicate with windows 7 very well and there is NO specific drivers that i can download.

When i try to fix this problem by finding my camera in device manager and doing the automatic search for drvers, my computer appears to be downloading a driver and then i am met by that error message " Access denied"

So i accepted defeat and went to a local tech shop and reluctantly bought myself a SD card reader as i'd been told thats the easiest way to get my pictures across.

So i get home and plug it in and again, the same process takes place:

I plug it in, it tries to install the device and prompts me with that typical error saying that installation has failed. So i go to device manager, find my device and try the same thing again and it begins downloading a driver then gives me access denied.

I'm lost and frustrated and refuse to believe that BOTH my camera and SD card reader are at fault here, there MUST be a fix, but i am yet to find one on my own :(

Thanks in advance for any help.
 

My Computer

OS
windows 7 professional

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
hello thanks for your response. i did both of those and they came back clear with no problems at all. any other suggestions? :(
 

My Computer

OS
windows 7 professional

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 360 and Optiplex 755
OS
Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
Hard Drives
500GB Crucial SSD in both Desktops
Other Info
Buffalo 6TB NAS, Raid 1

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
solved

download avira from filehippo install it and than go to device manager right click on your driver than click on update driver software this helped me hope it helps you to
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell
OS
gauteng
Antivirus
avira
Browser
google
is the problem SOLVED ?

To whomever noted this "problem" as solved, are you sure the problem posted by the original poster is solved?
it does not appear to be solved to me.
I have the same 'access denied' problem with W8x62 and a USB2 HP printer driver. I have used about 8 hours of my time, and have yet to find a solution.....
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
W8x64Pro
CPU
Intel 3rd Gen i5
Motherboard
asus p8z77-v
Memory
16GB samsung (8x2)
Graphics Card(s)
intel embedded
Monitor(s) Displays
lcd
Hard Drives
Two: SSD SATA 3; HHD SATA 2
Disk 0: W8P OS= C:; remaining is data folders
Disk 1: Data Storage
PSU
cooler master
To whomever noted this "problem" as solved, are you sure the problem posted by the original poster is solved?
it does not appear to be solved to me.
I have the same 'access denied' problem with W8x62 and a USB2 HP printer driver. I have used about 8 hours of my time, and have yet to find a solution.....
Just curious as to what W8x62 is please and can you let us know the HP printer model.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
To whomever noted this "problem" as solved, are you sure the problem posted by the original poster is solved?

Yes, only they can mark it as solved.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
reply to ICit2lol

my apologies.
w8x62 was meant to read w8x64 as is 64bit

----------------------------
To whomever noted this "problem" as solved, are you sure the problem posted by the original poster is solved?
it does not appear to be solved to me.
I have the same 'access denied' problem with W8x62 and a USB2 HP printer driver. I have used about 8 hours of my time, and have yet to find a solution.....
Just curious as to what W8x62 is please and can you let us know the HP printer model.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
W8x64Pro
CPU
Intel 3rd Gen i5
Motherboard
asus p8z77-v
Memory
16GB samsung (8x2)
Graphics Card(s)
intel embedded
Monitor(s) Displays
lcd
Hard Drives
Two: SSD SATA 3; HHD SATA 2
Disk 0: W8P OS= C:; remaining is data folders
Disk 1: Data Storage
PSU
cooler master

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
W8x64Pro
CPU
Intel 3rd Gen i5
Motherboard
asus p8z77-v
Memory
16GB samsung (8x2)
Graphics Card(s)
intel embedded
Monitor(s) Displays
lcd
Hard Drives
Two: SSD SATA 3; HHD SATA 2
Disk 0: W8P OS= C:; remaining is data folders
Disk 1: Data Storage
PSU
cooler master
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