USB problems

[lee3319]

Hi there. I hope I posted this in the right place.

Basically everything connected to my usbs tend to go off after about 5 minutes. This is getting annoying as I really need to use my internet for college work at the moment. I've already posted about this on Digital Spy but so far nothing has helped. I originally thought it was just a problem with my Belkin wireless as the driver for w7 hasn't been released yet but then when I tried to use my printer or usb memory sticks. They cut out the same time as the adapter.

Someone suggested to check the drivers for my motherboard and usb controllers. I tried searching for my motherboard and found out that my motherboard was a ECS MCP73PVT-PM. I tried searching Google but it was no help. I tried looking around the ECS site but I don't know what socket my motherboard is in.

Motherboard Name: ECS MCP73PVT-PM
Bus Type: Intel AGTL+

Thanks for anyone who can help!

 

[Qdos]

Check the advanced settings in your power scheme to see when Windows is allowed to turn off devices to save power, and remember that in device properties (in device manager) you can control whether Windows has permission to turn off any hardware too...

 

[jfar]

Hi try here, and fill out the details that they need, meaning serial number of your machine etc, and then check for any new drivers for your machine.

Packard Bell - Support - Welcome

 

[lee3319]

Hi I tried them too. My internet stay on for a while so far but I'm not getting my hopes up incase.

I've also used Driver Detective and the only out of drivers that came up with is:
High Definition Audio Device
Realtek RTL8101E

 

[lee3319]

Right well I can now say for sure that it didn't work however my internet is lasting slightly longer.

 

[thefabe]

Is in fact your system a Packard Bell? If so do you know what model it is? Is it an Imedia x2416? I only ask since jfar sent you to the Packard Bell site. I believe your MB is a socket 775, I could only find 32bit Vista drivers if so. We really need more information since your board isn't listed on the ECS site. You can download Lavalys trial version, and find out your system spec from here. Lavalys - Comprehensive IT Security and Management Thanks .Fabe

 

[jfar]

Type into the start/ search box Sys, and at the top of the Menu you will see System Information, click on it and everything you need to know about your machine will
be on the first page.

 

[Frostmourne]

A better app would be HWinfo32.

 

[lee3319]

My pc is an imedia x2416

Here's a report I got from Lavalys for my motherboard.

Motherboard:
CPU Type QuadCore Intel Core 2 Quad, 2333 MHz
Motherboard Name ECS MCP73PVT-PM
Motherboard Chipset nVIDIA nForce 7100-630i
System Memory [ TRIAL VERSION
BIOS Type AMI (09/01/08)

Thanks for helping.

I'll also add that my os was originally vista 32 bit and now i'm on w7 64 bit.

 

[thefabe]

Here are your Windows seven Nvidia chipset and Lan drivers for your motherboard, version 6.14. Try installing these. Click on the link> then click the driver tab on page >select chipset. http://support.packardbell.com/uk/item/index.php?i=platform_amadeus_imedia&g=2000 Best of luck Fabe

 

[lee3319]

Do you mean network devices or something else in device manager?

Just downloading - http://support.packardbell.com/uk/item/index.php?i=CS082A00&pi=platform_amadeus_imedia and downloaded another one.

I'll give it ago - thanks

 

[lee3319]

It didn't work instead it crashed my pc.
Could I have picked the wrong one?

Just gone to the NVIDIA website and it says I have an out of date motherboard driver - updating now

...and it didn't work - crashed my pc once again

 

[Frostmourne]

Have you tried the drivers in safe mode?

 

[lee3319]

Have you tried the drivers in safe mode?

I'm in safe mode now - i'll see if they go off or not.

And they went...

I decided also to put Vista back on however using a different partition. The USBs havn't gone while on Vista.

 

[Qdos]

If your system won't run 64 bit properly, and you're sure you have both updated your BIOS to the latest, and set all the individual BIOS options up optimally, then just go back to an x86 environment...

 

[lee3319]

I only got the 64 bit of windows 7.

 

[asawadude]

This Microsoft TechNet Forum thread might provide the solution you need:

Hotfix posted for Nvidia/x64 USB transfer issues

The thread contains a link to a Windows 7 Hotfix to correct a USB data transfer issue affecting mobos with nVidia chipsets.

 

[Martin]

Just Like it happen to me,

http://www.sevenforums.com/crashes-debugging/46852-bsod-new-install-2.html#post452277

 

[lee3319]

This Microsoft TechNet Forum thread might provide the solution you need:

Hotfix posted for Nvidia/x64 USB transfer issues

The thread contains a link to a Windows 7 Hotfix to correct a USB data transfer issue affecting mobos with nVidia chipsets.

I wish I saw this earlier. Yeah this fixed my problem. Thanks everyone for the help!