USB Root Hub Wakes Machine at Random Times? Not A Clue Why...?

Andrew Butler

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I am at my wits end with this issue. My computer wakes at RANDOM times. There are some nights it will be "out cold" all night, and then others I'll get up and it's awake.

Here's today's example: I put it to sleep at about 9:50 last night, it was still asleep this morning at like 8:20. Had an appointment with a client at 11:15 today. I put the computer to sleep at 9:40 (system logs show exact times) and when I got home at 12:30 it was awake. I checked the logs and it had woken up at 12:03 because of Device -USB ROOT HUB. I'm at a complete loss here.

Here is what I have thought of so far:
1.) Scanned with Malwarebytes and Security Essentials, nothing found as always. System is clean.
2.) MSRT also found nothing.
3.) BIOS is latest version.
4.) Wake Timers are Disabled, as well as Windows Media center. It has caused issues with other machines in the past. I've also disabled sleep prevention when network sharing, if that makes any difference.
5.) Everything but the mouse and keyboard lack ability to wake machine, even with both disabled and only the power button to resume the system still wakes on its random schedule. Since it had no effect, I re-enabled my mouse and keyboard for convenience. The unifying devices for my logitech mouse can't be disabled in the device manager, and have been used from day one. Nothing has changed to my knowledge that has caused this issue.
6.) Restarting will sometimes fix the issue for a day, but doesn't 75% of the time. I have ZERO idea how that is relevant at this point. My restarting schedule of every Sunday hasn't changed since I built the machine. I restart for updates, otherwise it's simply asleep when I'm away.

Here's what's odd/interesting, no matter if I wake my machine with my keyboard or mouse lastwake gives the same message. I find that VERY odd, even though all the way back through the filtered logs it has been that way since day one.

I have tried a different mouse and keyboard just to rule this out. I even tried to lookup the device id on google and the only seemingly relevant thing I came across was a dead thread here from 2013 that I don't think was entirely solved.

Here are the messages I get from the CMD.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Andrew Butler>powercfg -lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 1
Wake Source [0]
Type: Device
Instance Path: USB\ROOT_HUB20\4&1565ee3a&0
Friendly Name:
Description: USB Root Hub
Manufacturer: (Standard USB Host Controller)

C:\Users\Andrew Butler>powercfg -devicequery wake_armed
Logitech HID-compliant Unifying Mouse
Logitech HID-Compliant Keyboard
Logitech HID-compliant Unifying Mouse (001)
Logitech HID-compliant Unifying Mouse (002)

The event log shows nothing besides these events and their time stamps.


Any help would be HIGHLY appreciated!
Thanks,
-Andrew B.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-Bit SP1Intel Core i5-3570K @3.40GHz & 3.80GHz Turbo8.00GB Dual - Channel DDR3 @ 665 MHzGeforce GTX 660 SE 2GB With Non Reference Dua...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom PC Rig
OS
Windows 7 Professional 64-Bit SP1
CPU
Intel Core i5-3570K @3.40GHz & 3.80GHz Turbo
Motherboard
Intel DZ77BH-55K
Memory
8.00GB Dual - Channel DDR3 @ 665 MHz
Graphics Card(s)
Geforce GTX 660 SE 2GB With Non Reference Dual Fan Cooler
Monitor(s) Displays
Acer 24" G246HYL & Acer 24" G246HL
Screen Resolution
1920x1080 Dual Monitors
Hard Drives
120 GB Samsung SSD 840 PRO Series
500 GB Western Digital WD50000AAKX Blue Drive
250 GB (Don't Remember Model #)
500 GB Seagate Laptop Drive
External 2TB Western Digital MyBook USB 3
PSU
Cooler Master 550W
Case
Cooler Master HAF-X Full Tower
Keyboard
Logitech K310 Washable Keyboard
Mouse
Logitech M570 Tracball
Internet Speed
54 Mbps Up, 14 Mbps Down
Antivirus
Microsoft Security Essentials, Malwarebytes Anti-Malware Pro
Browser
Google Chrome 64-Bit
Have you considered putting your machine in hibernation? I have the same problem and that's solved it for me... It's not a solution I guess but a workaround.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz6 GBRadeon 6750 1gb
Computer Manufacturer/Model Number
HP Pavilion p6745f
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz
Motherboard
PEGATRON CORPORATION 2AB6
Memory
6 GB
Graphics Card(s)
Radeon 6750 1gb
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Monitor(s) Displays
Acer x193w
Hard Drives
(1) WDC WD15EARS-60MVWB0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) WD My Book 1110 USB Device
PSU
Internal 500W (100V-240V)
Case
Mid-size ATX
Cooling
unknown
Keyboard
HP usb multimedia keyboard
Mouse
HP usb compliant mouse
Internet Speed
256 kbps
Other Info
Ver: CHI_713.bin vCHI7.13
I'm not really a fan of hibernate, that would be a lot of extra read and write cycles on my SSD. I would just like to solve this issue.

Thanks for the suggestion though.

-Andrew B.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-Bit SP1Intel Core i5-3570K @3.40GHz & 3.80GHz Turbo8.00GB Dual - Channel DDR3 @ 665 MHzGeforce GTX 660 SE 2GB With Non Reference Dua...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom PC Rig
OS
Windows 7 Professional 64-Bit SP1
CPU
Intel Core i5-3570K @3.40GHz & 3.80GHz Turbo
Motherboard
Intel DZ77BH-55K
Memory
8.00GB Dual - Channel DDR3 @ 665 MHz
Graphics Card(s)
Geforce GTX 660 SE 2GB With Non Reference Dual Fan Cooler
Monitor(s) Displays
Acer 24" G246HYL & Acer 24" G246HL
Screen Resolution
1920x1080 Dual Monitors
Hard Drives
120 GB Samsung SSD 840 PRO Series
500 GB Western Digital WD50000AAKX Blue Drive
250 GB (Don't Remember Model #)
500 GB Seagate Laptop Drive
External 2TB Western Digital MyBook USB 3
PSU
Cooler Master 550W
Case
Cooler Master HAF-X Full Tower
Keyboard
Logitech K310 Washable Keyboard
Mouse
Logitech M570 Tracball
Internet Speed
54 Mbps Up, 14 Mbps Down
Antivirus
Microsoft Security Essentials, Malwarebytes Anti-Malware Pro
Browser
Google Chrome 64-Bit
OK. Sorry I can't help.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz6 GBRadeon 6750 1gb
Computer Manufacturer/Model Number
HP Pavilion p6745f
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz
Motherboard
PEGATRON CORPORATION 2AB6
Memory
6 GB
Graphics Card(s)
Radeon 6750 1gb
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Monitor(s) Displays
Acer x193w
Hard Drives
(1) WDC WD15EARS-60MVWB0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) WD My Book 1110 USB Device
PSU
Internal 500W (100V-240V)
Case
Mid-size ATX
Cooling
unknown
Keyboard
HP usb multimedia keyboard
Mouse
HP usb compliant mouse
Internet Speed
256 kbps
Other Info
Ver: CHI_713.bin vCHI7.13
I'm thinking it might be a driveby device. I killed the wakeup ability for all infared devices and only allowed the wired keyboard to wake and that worked for me. I think the unifying devices are your problem or, rather, someone driving by with some device reflecting off windows... etc....
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz6 GBRadeon 6750 1gb
Computer Manufacturer/Model Number
HP Pavilion p6745f
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz
Motherboard
PEGATRON CORPORATION 2AB6
Memory
6 GB
Graphics Card(s)
Radeon 6750 1gb
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Monitor(s) Displays
Acer x193w
Hard Drives
(1) WDC WD15EARS-60MVWB0 (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) WD My Book 1110 USB Device
PSU
Internal 500W (100V-240V)
Case
Mid-size ATX
Cooling
unknown
Keyboard
HP usb multimedia keyboard
Mouse
HP usb compliant mouse
Internet Speed
256 kbps
Other Info
Ver: CHI_713.bin vCHI7.13
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