User account gone from wlcome screen

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Epic Failure
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Hi Brink, BFK and other user profile guru types....

I recently spilt coffee on my keyboard and as it was working after the initial drain, I went and left it attached and the PC powered up. Since then thy keyboard went haywire and has been replaced.

Now my user profile has disapeared from the welcome screen.

The data folder is still there and the entry in "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Profile list" is still there but with the "Central Profile" key.

I created a new user account with the same name and pointed it's registry entry "ProfileImagePath" to that of the old account, which works in safe mode but when trying to boot in normal mode it says logging on for a second then switches straight to logging off!

Also I took a screenshot from the control panel:

usrpfls.jpg

The account unknown is obviously the profile i'm trying to restore and the "Ryan" is the profile I've created to try and do this with.

Looking for guidance here as there is an encrypted folder (just one) under my original profile which I dont really want to loose. Any Ideas how to get this account unknown back in action (i'm afraid I dont know how it was caused as I spilt the coffee and left my machine unattended to break itself).

The only other thing I changed was enabling a welcome screen screen saver....
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
Windows 7 Ultimate x64
CPU
Intel Core2 Quad Q8300 2.5Ghz
Motherboard
Asus P5QD Turbo
Memory
Kingston HyperX 4x1GB DDR2 1066Mhz
Graphics Card(s)
Asus/Nvidia 9500GT 1GB
Sound Card
On-Board HD
Monitor(s) Displays
22" Widescreen TFT
Screen Resolution
1920x1080
Hard Drives
2x 320Gb Seagate SATAII RAID 0
2x 80Gb Seagate SATAII RAID 0
1x 1tb hybrid (8gb ssd)
PSU
650w
Case
ATX
Cooling
140mm front, 120mm Rear, 80mm Chipset + stock CPU and GPU
Keyboard
Plastic one
Mouse
Plastic one
Internet Speed
4Mbps
Other Info
Laptop: HP Elitebook 2560p
i5 @2.7Ghz 4GB DDR3

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I haven't due to the fact that it undoes custom boot screens and logon screens and stuff but I suppose they are easily replaced. Trying it now! I suppose I should delete (or at least rename) the newly created profile with the same name? Although I suppose it will be OK because of the .computername suffix? still I dont know if the Welcome screen will display two users with the same name?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
Windows 7 Ultimate x64
CPU
Intel Core2 Quad Q8300 2.5Ghz
Motherboard
Asus P5QD Turbo
Memory
Kingston HyperX 4x1GB DDR2 1066Mhz
Graphics Card(s)
Asus/Nvidia 9500GT 1GB
Sound Card
On-Board HD
Monitor(s) Displays
22" Widescreen TFT
Screen Resolution
1920x1080
Hard Drives
2x 320Gb Seagate SATAII RAID 0
2x 80Gb Seagate SATAII RAID 0
1x 1tb hybrid (8gb ssd)
PSU
650w
Case
ATX
Cooling
140mm front, 120mm Rear, 80mm Chipset + stock CPU and GPU
Keyboard
Plastic one
Mouse
Plastic one
Internet Speed
4Mbps
Other Info
Laptop: HP Elitebook 2560p
i5 @2.7Ghz 4GB DDR3
I guess everything of your user account is there, but sometimes they not visible due to some security settings related cause.
If SFC did not work, probably it is an issue related to security settings of the authenticated users . You may have a look at How do I restore security settings to a known working state? .
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Bugger,

SFC has sucessfully removed the Account Unknown and replaced it with nothing! I still cant logon to the new Ryan with the ProfileImagePath set to that of the old Ryan it just logs me straight back out.

I guess i've lost the stuff in that encrypted folder now!

I wish I had enough storage to backup and do a clean install, I will have to create a new partition a stagger the moving and resizing into several stages. I've not had to re-install in about 2 years.

Yet to try moving the ntuser files from the new ryan's real profile path to the old ryans profile folder. that might fix the logon issue!

Busy burning dinner at the moment, will be trying later this evening, thanks for the pointers guys but I think I'm gonna wipe it, there has been something wrong with my userprofiles for a while now and I think a re-install is going to be the only way to make sure it's right.
 
Last edited by a moderator:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
Windows 7 Ultimate x64
CPU
Intel Core2 Quad Q8300 2.5Ghz
Motherboard
Asus P5QD Turbo
Memory
Kingston HyperX 4x1GB DDR2 1066Mhz
Graphics Card(s)
Asus/Nvidia 9500GT 1GB
Sound Card
On-Board HD
Monitor(s) Displays
22" Widescreen TFT
Screen Resolution
1920x1080
Hard Drives
2x 320Gb Seagate SATAII RAID 0
2x 80Gb Seagate SATAII RAID 0
1x 1tb hybrid (8gb ssd)
PSU
650w
Case
ATX
Cooling
140mm front, 120mm Rear, 80mm Chipset + stock CPU and GPU
Keyboard
Plastic one
Mouse
Plastic one
Internet Speed
4Mbps
Other Info
Laptop: HP Elitebook 2560p
i5 @2.7Ghz 4GB DDR3
No problem. At least that way you'll start fresh with a more stable installation.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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