Solved User Accounts, passwords and security of personal files

Snookie

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I am the sole user of a Windows 7 Home Premium PC and have an Administrators User Account, which is password protected as a security measure just in case of theft.

I note that when the PC boots up nobody will be able to do much without knowing my password. This means that should I have a problem that means my PC is taken away to be fixed I would have to give my password AND therefore access to all my files to the technician.

Is it possible to set up another User Account, which would allow a technician to work on my PC, yet not give them access to my User Files?

If so please could somebody tell me how to do it? :o
 

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The only option I can imagine is to use some form of encryption on the files that you don't want the technician to read.

Presumably, if your computer needs repair, the technician will need full administrator access almost by definition. So what you're asking is a contradiction in terms. A bit like if you went to the doctor's, but refused to undress. Just my take.

But let's wait for other opinions on this.
 

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Windows 7 Home Premium 64-bit (OEM)
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Patriot 16Gb DDR3 1600 (2 kits of 2)
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I did rather wonder .....
 

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Windows 7 Home Premium 32bitIntel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)3GBPCI Express 1GB NVidia 9600X
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Windows 7 Home Premium 32bit
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Intel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)
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3GB
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PCI Express 1GB NVidia 9600X
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Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
LG Flatron L1942P
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1280 x 1024
Hard Drives
500GB S-ATA
Maxtor 200GB External
Western Digital 500GB My Book External
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Saitek Eclipse
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Microsoft Optical Wheel Mouse
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Have you considered keeping your sensitive files on an external drive or USB stick rather than on the main drive? That way they wouldn't be taken to the technician in the first place.
 

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Second desktop different spec but similar level.
I am the sole user of a Windows 7 Home Premium PC and have an Administrators User Account, which is password protected as a security measure just in case of theft.

I note that when the PC boots up nobody will be able to do much without knowing my password.

Just a heads up re passwords and theft - it is very easy to bypass a Windows password, so your private docs are not safe in the event your pc is stolen.

A few years ago, I used to repair computers for friends, neighbors etc - just to make a few £££. I've lost count of the number of times I've had to call the owner for the password. They were used to typing it, but found it hard to speak it over the phone (or even remember it correctly) - upper/lower case, amusingly misspelled words, 4 for an 'A' etc.

Eventually I had to tell folk 'if this laptop has a password, it's going straight in the skip'.

[ UK skip = US dumpster ]
 

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1. The windows password is easily broken

2. It's easy to create another administrative account at control panel / user accounts, and not give it a password, or give it a password that you share with the technician. But that account is equal in authority to your main account, therefore anything can be done from it, including invoking the account with highest privileges, the Administrator account.

So there is no way to give administrative access to the machine without endangering your raw data. You would have to encrypt your data so that even when accessed it could not be read, or keep it in a separate remote location such as a second, removable drive, an external drive, a network drive or the cloud.
 

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dell precision t3400 tower
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Linux Lite 3.2 x64; Windows 7, 8.1
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nVidia
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Thank you for suggesting the external drive Seffrid & Paul1149 That seems the best option.

A thought .... if the Windows Password is that easily broken or bypassed wasnotwas.... despite being very long ..... couldn't the Tech do that?
 

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Windows 7 Home Premium 32bitIntel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)3GBPCI Express 1GB NVidia 9600X
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Windows 7 Home Premium 32bit
CPU
Intel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)
Memory
3GB
Graphics Card(s)
PCI Express 1GB NVidia 9600X
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
LG Flatron L1942P
Screen Resolution
1280 x 1024
Hard Drives
500GB S-ATA
Maxtor 200GB External
Western Digital 500GB My Book External
Keyboard
Saitek Eclipse
Mouse
Microsoft Optical Wheel Mouse
Internet Speed
Could be better
Okay I'm lost. You have a PC which to me means a desktop.
If someone breaks in and carries off a desktop you got big problems.
I agree a external drive for storage on a external drive would be my choice.
The next choice would be where to hide the external so a thief can't find it.
 

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A thought .... if the Windows Password is that easily broken or bypassed wasnotwas.... despite being very long ..... couldn't the Tech do that?
Of course he could.

Windows accounts passwords offer a low level of security. They are meant to keep away family members or co-workers -- and, up to a point, rogue software. Think of them as a door with a padlock separating your garden from your neighbour's. The assumption is : although your neighbour might be tempted to wander around your premises if they were wide open, he's not an evil man intent on harming you. A burglar, however, would have no trouble at all breaking your padlock with a grinder, crowbar or whatever.

Ditto for Windows passwords. Although I've never used them and I'm not aware of their particulars, my understanding is that there are plenty of software around able to reset one's Windows password. Even though they are not condoned by Microsoft, they have legitimate uses : for instance, if you've forgotten your password, the password hint does not help you, and you haven't made a password recovery flash drive as is the recommended procedure.

I'm not aware of the legal or ethical aspects of the issue, and I don't know what the computer technicians' practice actually is, but technically speaking, yes ; it's perfectly conceivable that a provider of computer assistance, on receipt of a locked PC he's asked to repair, would reset the password with one of those tools, on the assumption that hey, you voluntarily left your computer with me, asking me to bring it back to life, so of course I had to reset your password, now here is your PC back in working order, with no harm done, all you have to do is to set a new password and off you go. Now it's £ xxx please, thank you very much.

If you chose to go the external hard disk option, bear in mind that encryption would still be a good idea. External disks are small, easily lost or stolen. Think how uncomfortable you would be if someone, anyone, could lay their hands on all the files you have in there.

However practical external disks may be (and they have a lot of advantages), I don't think you should contemplate putting all your data there and not on an internal disk at all, planning on the very elusive possibility that some day, you might need to leave your PC for repair somewhere.

External disks are better suited to backups, they are a useful part of a sound policy of data safety. But if you had to put your data exclusively on an external disk, for everyday access, there'd be several drawbacks ; first of all slowness, because it would be likely accessed through USB 2.0 or 3.0.

E-SATA external connectors and rackable disks do exist, but I'm not sure this is a practical solution.

Same thing about online storage. By all means do take advantage of it, but don't rely exclusively on it, not even for backup -- and certainly not for the main and only repository of your data. Online means you're not in control.

Also, you'd have to think why you should even need to leave your kit with a computer technician some day. The best strategy is to make sure you don't have to. And that is achieved through backup.

You can recover from the worst computer disasters if you have good backup. Practice with a good imaging and backup software such as Macrium Reflect (there's a free version, but buying the full version might be one of your best tech investments).

Have always at hand more than one copy of a recent image of your system. Keep also more than one recent copy of your data if it is on a different partition or internal disk. In order to restore your system, you need an image. In order to restore your data, you could use an image, or a folder-and-files backup. Macrium Reflect does both. Both have their advantages. Practice both.

Of course, you'll put those backups on an external disk. Or on more than one external disk. Or on a NAS. Or on an external disk and in the cloud. Remember : if you only have one backup, you don't have any backup. If the backups you have are all in the same place and they can be lost, stolen or destroyed in a fire, you don't have any backup.

And backups can easily be encrypted. As a matter of fact, they should. They include all your computer life. Macrium Reflect does that, also. I mention Macrium because it's one of the most reliable and reputable solutions around, and because I use it, but there are plenty of others.

Happy computing :D.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit (OEM)AMD Athlon II X4 640 (3 GHz, 4 cores)Patriot 16Gb DDR3 1600 (2 kits of 2)ATI Radeon HD 4290 (integrated)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64-bit (OEM)
CPU
AMD Athlon II X4 640 (3 GHz, 4 cores)
Motherboard
Asus M4A 89 GTD Pro/USB3
Memory
Patriot 16Gb DDR3 1600 (2 kits of 2)
Graphics Card(s)
ATI Radeon HD 4290 (integrated)
Sound Card
AMD + Realtek HD Audio (integrated)
Monitor(s) Displays
Hewlett-Packard ZR2440w (24")
Screen Resolution
1920 x 1200
Hard Drives
Internal : Samsung SSD 860 EVO 250 Gb (system), Seagate Barrcuda 1 Tb (data), Western Digital Caviar Blue 500 Gb (archives).
External (USB) : 2 x 1 Tb 2,5" Seagate Barracuda (backups).
PSU
Corsair VX 450 W
Case
Antec Solo
Cooling
Cooler Master Hyper 212 Plus, 2 Nexus Real Silent Case fans
Keyboard
Cherry KC 1000
Mouse
Logitech M 90
Internet Speed
Fiber, 300 Mbit/s down, 200 Mbit/s up
Antivirus
Microsoft Security Essentials
Browser
Vivaldi, Tor
Other Info
BIOS Date: 07/18/11 Ver: 08.00.15.
Modem-router : provided by ISP
Appreciate your in detailed post Clairvaux

Will certainly take a look at Macrium Reflect. Tried Acronis but it was so complicated I got totally confused, then an update completely messed it up :(
 

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Windows 7 Home Premium 32bitIntel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)3GBPCI Express 1GB NVidia 9600X
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)
Memory
3GB
Graphics Card(s)
PCI Express 1GB NVidia 9600X
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
LG Flatron L1942P
Screen Resolution
1280 x 1024
Hard Drives
500GB S-ATA
Maxtor 200GB External
Western Digital 500GB My Book External
Keyboard
Saitek Eclipse
Mouse
Microsoft Optical Wheel Mouse
Internet Speed
Could be better
If you don't want to go down the route of full encryption, you could also consider a folder locking/hiding utility to which the technician wouldn't have the password. As a tech wouldn't need access to your pictures, music, videos, docs you could just hide/lock those folders while giving the tech access to the system folders.
I haven't tried any of these myself but there are a few free ones.

Best Free Folder Hiding Utility | Gizmo's Freeware
 

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Avast Free, MalwareBytes, SAS & CryptoPrevent
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ASUS PCE-AC56 Dual-band AC1300 Wireless Card
Akasa FC.Six Manual Fan Controller
And a Partridge in a Pear Tree!
You're welcome, Snookie.

Don't let a bad experience with Acronis keep you off imaging software. Acronis used to be the gold standard, then, at some point, they blew it. Forum threads filled up with horror stories. I myself used Acronis at the time, and got caught up in the mess. I switched to Macrium and haven't looked back since, and now they are the gold standard.

In all fairness, Acronis might have pulled up its act since ; these things come and go. I don't know, because I didn't feel the need to investigate.

Edit : if you've had Acronis installed on that system, be very sure you uninstalled it thoroughly. This beast used to be almost impossible to uninstall. Ideally, a Windows reinstall in-between would be safest.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit (OEM)AMD Athlon II X4 640 (3 GHz, 4 cores)Patriot 16Gb DDR3 1600 (2 kits of 2)ATI Radeon HD 4290 (integrated)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64-bit (OEM)
CPU
AMD Athlon II X4 640 (3 GHz, 4 cores)
Motherboard
Asus M4A 89 GTD Pro/USB3
Memory
Patriot 16Gb DDR3 1600 (2 kits of 2)
Graphics Card(s)
ATI Radeon HD 4290 (integrated)
Sound Card
AMD + Realtek HD Audio (integrated)
Monitor(s) Displays
Hewlett-Packard ZR2440w (24")
Screen Resolution
1920 x 1200
Hard Drives
Internal : Samsung SSD 860 EVO 250 Gb (system), Seagate Barrcuda 1 Tb (data), Western Digital Caviar Blue 500 Gb (archives).
External (USB) : 2 x 1 Tb 2,5" Seagate Barracuda (backups).
PSU
Corsair VX 450 W
Case
Antec Solo
Cooling
Cooler Master Hyper 212 Plus, 2 Nexus Real Silent Case fans
Keyboard
Cherry KC 1000
Mouse
Logitech M 90
Internet Speed
Fiber, 300 Mbit/s down, 200 Mbit/s up
Antivirus
Microsoft Security Essentials
Browser
Vivaldi, Tor
Other Info
BIOS Date: 07/18/11 Ver: 08.00.15.
Modem-router : provided by ISP
Thanks Brds7t7 worth knowing
 

My Computer My Computer

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Windows 7 Home Premium 32bitIntel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)3GBPCI Express 1GB NVidia 9600X
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)
Memory
3GB
Graphics Card(s)
PCI Express 1GB NVidia 9600X
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
LG Flatron L1942P
Screen Resolution
1280 x 1024
Hard Drives
500GB S-ATA
Maxtor 200GB External
Western Digital 500GB My Book External
Keyboard
Saitek Eclipse
Mouse
Microsoft Optical Wheel Mouse
Internet Speed
Could be better
Clairvaux I have been wondering which imaging software to use since my Acronis nightmare. Hopefully all removed. I seem to remember using their own uninstall then running CCleaner, but it was a while ago now so could be wrong. It was such a pig it rather did put me off rushing to anything else too quickly. I need something that is idiot proof and simple to run :D
 

My Computer My Computer

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Windows 7 Home Premium 32bitIntel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)3GBPCI Express 1GB NVidia 9600X
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)
Memory
3GB
Graphics Card(s)
PCI Express 1GB NVidia 9600X
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
LG Flatron L1942P
Screen Resolution
1280 x 1024
Hard Drives
500GB S-ATA
Maxtor 200GB External
Western Digital 500GB My Book External
Keyboard
Saitek Eclipse
Mouse
Microsoft Optical Wheel Mouse
Internet Speed
Could be better
Macrium's user interface and logic can be off-putting at first. I've ranted quite a bit against it on Macrium forum, but it seems I'm the only one to object to it. It's mainly a matter of getting used to.

Two hints to help you get into it :

- Saving a backup profile and saving a schedule for it are two separate operations.
- It's often easier to track your Macrium backup files through Windows Explorer than through Macrium Reflect itself.

That's it. Also, their online help is good, and they have a responsive forum attended both by Macrium staffers and advanced enterprise users.

Now if you want to have some innocent fun, install Macrium and click on the File menu. I have version 5 (legacy), but I don't think they have changed it in version 6 (current). Not telling you what it is, you'll have to check it for yourself... ;)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit (OEM)AMD Athlon II X4 640 (3 GHz, 4 cores)Patriot 16Gb DDR3 1600 (2 kits of 2)ATI Radeon HD 4290 (integrated)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium 64-bit (OEM)
CPU
AMD Athlon II X4 640 (3 GHz, 4 cores)
Motherboard
Asus M4A 89 GTD Pro/USB3
Memory
Patriot 16Gb DDR3 1600 (2 kits of 2)
Graphics Card(s)
ATI Radeon HD 4290 (integrated)
Sound Card
AMD + Realtek HD Audio (integrated)
Monitor(s) Displays
Hewlett-Packard ZR2440w (24")
Screen Resolution
1920 x 1200
Hard Drives
Internal : Samsung SSD 860 EVO 250 Gb (system), Seagate Barrcuda 1 Tb (data), Western Digital Caviar Blue 500 Gb (archives).
External (USB) : 2 x 1 Tb 2,5" Seagate Barracuda (backups).
PSU
Corsair VX 450 W
Case
Antec Solo
Cooling
Cooler Master Hyper 212 Plus, 2 Nexus Real Silent Case fans
Keyboard
Cherry KC 1000
Mouse
Logitech M 90
Internet Speed
Fiber, 300 Mbit/s down, 200 Mbit/s up
Antivirus
Microsoft Security Essentials
Browser
Vivaldi, Tor
Other Info
BIOS Date: 07/18/11 Ver: 08.00.15.
Modem-router : provided by ISP
Have just been looking at a YouTube video of somebody using Macrium, then took a look at their Forum. Its all rather blown my mind as I am a basic nuts and bolts sort of person rather than really into understanding the intricacies of Hard Disks and partitions.

Once I've sorted a current Windows Update problem I'll have a go with Macrium. Thanks again for your advice :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitIntel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)3GBPCI Express 1GB NVidia 9600X
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)
Memory
3GB
Graphics Card(s)
PCI Express 1GB NVidia 9600X
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
LG Flatron L1942P
Screen Resolution
1280 x 1024
Hard Drives
500GB S-ATA
Maxtor 200GB External
Western Digital 500GB My Book External
Keyboard
Saitek Eclipse
Mouse
Microsoft Optical Wheel Mouse
Internet Speed
Could be better
Macrium's user interface and logic can be off-putting at first. I've ranted quite a bit against it on Macrium forum, but it seems I'm the only one to object to it.

I do as well, which is one reason I prefer AOMEI.
 

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Linux Lite 3.2 x64; Windows 7, 8.1Core2Duo 2.46GB ddr2nVidia
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell precision t3400 tower
OS
Linux Lite 3.2 x64; Windows 7, 8.1
CPU
Core2Duo 2.4
Memory
6GB ddr2
Graphics Card(s)
nVidia
Hard Drives
120gb SSD, 1TB HD, 2TB HD; sata II
Internet Speed
12/2
Browser
Vivaldi, Slimjet (Chromium) x64
You should definitely try TrueCrypt 7.1a. It's quite easy to encrypt your files with it. Nobody would be able to access your sensitive information but you.
 

My Computer My Computer

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Windows 7 Pro x64
Computer type
PC/Desktop
OS
Windows 7 Pro x64
Appreciate your in detailed post Clairvaux

Will certainly take a look at Macrium Reflect. Tried Acronis but it was so complicated I got totally confused, then an update completely messed it up :(
Me too!
 

My Computer My Computer

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Windows 7 Home Premium 64bitIntel Pentium Edition G3220 3.0 GHz8 GB DDR3 1600 MHz DIMMNot Known
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gigabyte ATX case with 500 W power supply GZ-M1
OS
Windows 7 Home Premium 64bit
CPU
Intel Pentium Edition G3220 3.0 GHz
Motherboard
Gigabyte Socket 1150 MicroATX Mot Ultra Durable, GA-H81M-S2H
Memory
8 GB DDR3 1600 MHz DIMM
Graphics Card(s)
Not Known
Sound Card
Not known
Monitor(s) Displays
Samsung LS24D590 23.6"
Screen Resolution
1920 x 1080
Hard Drives
256 GB Solid State Drive (C: on which Windows 7 is installed)-
1 TB internal conventional HD (X:)-
Two WD "Elements" " 2TB USB drives as backups
PSU
500 W
Case
Gigabyte ATX case
Cooling
Several fans!
Keyboard
Accuratus 301 USB Compact, white.
Mouse
Microsoft Basic Optical Mouse v2.0, two-button, tethered
Internet Speed
10 to 12 Mb per second
Antivirus
Kaspersky Internet Security 2016, Malwarebytes (paid)
Browser
Firefox (ocassionally Safari)
Other Info
The 256 GB SSD (C:) also has Adobe Photoshop CS6 and InDesign CS6, MS Office, Adobe Lightroom, and other small programs.
Have had a quick look at AOMEI and am now leaning towards that, as it would appear to do incremental backups in the free version and if it is nice and straightforward to use will be a great relief.

Thanks for mentioning it Paul1149 :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32bitIntel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)3GBPCI Express 1GB NVidia 9600X
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 Quad 2.33Ghz x4 1333FSB (Q8200)
Memory
3GB
Graphics Card(s)
PCI Express 1GB NVidia 9600X
Sound Card
Sound Blaster X-Fi Xtreme Audio
Monitor(s) Displays
LG Flatron L1942P
Screen Resolution
1280 x 1024
Hard Drives
500GB S-ATA
Maxtor 200GB External
Western Digital 500GB My Book External
Keyboard
Saitek Eclipse
Mouse
Microsoft Optical Wheel Mouse
Internet Speed
Could be better
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