User problem connecting to Network drive.

[gaffirth]

Hope someone can help. spent a few hour now scratching my head with this.
We have a NAS at my place of work that some people can connect to and some can't.
even though I have full network admin rights I can not connect to it but most users can.
I have tried changing the security setting to not us Group policys and its not made any difference.
I use the run box ie \\devicename\folder to connect but it wont work.
the NAS is plugged directly into a switch via a ethernet cable.

 

[HonorGamer]

What is the model of your NAS? This may help me figure it out.

 

[gaffirth]

What is the model of your NAS? This may help me figure it out.

Hi there. its a Iomega StorCenter ix2-200

Thanks

 

[HonorGamer]

Are you able to connect to the NAS via browser?

This is a new one for me, so what you learn I am also learning. I'm also doing a lot of researching into this so that could be the reason for late replies.

 

[HonorGamer]

Do you have something like bitdefender installed?

Also, does the device show up in the network?

Control Panel -> Network and Sharing Center -> See Full Map

Post a screen shot of the full map.

 

[gaffirth]

yes I can access the drive via the web interface so I can make changes etc. its just through explorer that myself and a few other can not get access.

 

[HonorGamer]

Try connection to it through command line:
net use [driveletter:] \\servername\sharename /user:username [password]

Let me know if that works. This could also be a problem with network sharing.

 

[gaffirth]

It wont connect via the command line either. It will ping.
the nas is showing in the full network map but have just noticed that the next to the Domain in brackets it is saying (Unauthenticated) wonder if that is the cause.

 

[HonorGamer]

Do you have PAP(Password Authentication Protocol) enabled?

 

[gaffirth]

No it is disabled on the DC. believe this is disabled as default

 

[HonorGamer]

To enable PAP-based authentication, you must do the following:

1. Enable PAP as an authentication protocol on the remote access server. For information about a default setting on a particular NAS, see your NAS documentation. On the Routing and Remote Access service, PAP is disabled by default.

2. Enable PAP on the appropriate remote access policy. PAP is disabled by default.

3. Enable PAP on a remote access client.

Source: Authentication Methods

 

[gaffirth]

ok PAP is now enabled but still no joy.. Dam thing lol

 

[HonorGamer]

Okay well I'm determined to figure this out. I'll look into it more and work with it.

 

[HonorGamer]

Make sure your settings are correct in network sharing

Control Panel -> Network And Sharing Center -> Advanced sharing options

turn on network discovery under the public tab, and home and work tab. And make sure the password is turned on to.

 

[gaffirth]

yep there all turned on too. lol
think I owe you a beer for all this stress lol

 

[HonorGamer]

lol I'm only 18 so no beer for me. Besides I will be happy enough to solve this one. lol

 

[gaffirth]

you should move to the UK. At 18 you can legally drink! lol
However 99% of 18 year olds here are way to immature to drink!

 

[HonorGamer]

you should move to the UK. At 18 you can legally drink! lol
However 99% of 18 year olds here are way to immature to drink!

lol I think ill stick to the US. And that is so true....not that i would know or anything....maybe...

 

[HonorGamer]

Try this out right quick:

Control Panel -> Windows Firewall -> Allow a program or feature through Windows Firewall

Scan that list and see if your NAT is in there.